Memory Slots DIMM-B1 and DIMM-B2 not working on Asus z97-e mobo

[Irfan_14]

Hi
I have a asus z97-e mobo currently using 8GB of RAM. I have purchased 8gb x 3 same memory sticks but I am able to use the sticks only on DIMM slots A1 and A2 - when I insert the memory in slot B1 or B2 the CPU doesnt boot; it tries to boot but fails and repeats the process.

Till now I have done the below steps
- checked all DIMM slots are enabled on BIOS
- Updated the bios to the latest version
- Tried all possible combination ; but only works on DIMM A1 and A2
- checked mobo capacity and it does support 4x8gb RAM = 32GB

Any help on this will be greatly appreaciated

thanks

 

[Tradesman1]

A few possibles, since it appears the problems are in the B channel, try loosening the CPU cooler, then snug it back down screw tight - if too tight in a corner or side it can throw the MC (memory controller) off. Might be the sticks just don't want to play - can try adding about + 0.05 to the DRAM voltage. Another possible is bent broken pins in the CPU socket

 

[Calvin7]

Using random memory sticks instead of a single kit can cause the PC not to boot. I noticed you don't list what "8gb x 3 same memory sticks" actually are. Do you know the part number or have a link to the RAM?

 

[Irfan_14]

Thanks for your replies! and apologies for the late response.

I have tried below but still not successfull.

- added +0.05 to DRAM Voltage
- loosened the CPU cooler close to the memory sticks
- I have checked the CPU socket and there were couple of bent pins

@Calvin7 - I have the 4 x 8gb memory see link https://www.amazon.co.uk/gp/product/B00J8E92M6/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1

any thoughts please?

 

[Tradesman1]

The bent pins are prob it

 

[Irfan_14]

The bent pins are prob it

How do I fix this ?

 

[Tradesman1]

Can try straightening the pins, take it to a shop, RMA..............

 

[Calvin7]

The memory you have are singles. They are not intended to be combined. Compatibility is only guaranteed for a single module, not for multiples.

I suggest you return the memory and buy a SINGLE KIT.
https://uk.pcpartpicker.com/product/gX6BD3/gskill-memory-f312800cl10q32gbxl

 

[Irfan_14]

The memory you have are singles. They are not intended to be combined. Compatibility is only guaranteed for a single module, not for multiples.

I suggest you return the memory and buy a SINGLE KIT.
https://uk.pcpartpicker.com/product/gX6BD3/gskill-memory-f312800cl10q32gbxl

Hi Calvin

Do you mean the memory does'nt work as Dual channel? and the new link which you posted is compatible with the ASUS mobo Z97-E?

 

[Irfan_14]

Hi Calvin,

i have done a compatibility check on https://uk.pcpartpicker.com/list/ - did not find any issues with current memory

Motherboard - ASUS Z97-E
Memory - 4 x Kingston HyperX Fury Blue 8GB (1 x 8GB) DDR3-1600 Memory

where did you found that the memory is incomatible? Can you share please?

 

[Irfan_14]

Hi Calvin7

Can you please respond to my previous query? I am still not able to achieve the 32GB memory updrade.

thanks