Hello, after a few crashes I decided to format my PC and then run memtest to check if there are any problems.
I have 2x ddr3 ram and the test failed, then I've tried again to run it with 1 single ram in slot 1.
Again, test failed, with different errors.
Tried the other ram, in slot 1, no errors.
Then I tried again the ram that previously failed, this time in slot 2 just to be sure I identified the faulty hardware and got no errors, at this point I'm very confused.
How should I proceed with the troubleshooting? I can run longer tests but it takes a lot of time and I'm not sure if I have to test both the rams in every single slot channel, it will take several days so I'm open to advice.
I'm also not sure how to read the errors so if you could help me it would be greatly appreciated, I'll post the HTML reports for dual and single channel tests:
Thank you very much
Test results:
I have 2x ddr3 ram and the test failed, then I've tried again to run it with 1 single ram in slot 1.
Again, test failed, with different errors.
Tried the other ram, in slot 1, no errors.
Then I tried again the ram that previously failed, this time in slot 2 just to be sure I identified the faulty hardware and got no errors, at this point I'm very confused.
How should I proceed with the troubleshooting? I can run longer tests but it takes a lot of time and I'm not sure if I have to test both the rams in every single slot channel, it will take several days so I'm open to advice.
I'm also not sure how to read the errors so if you could help me it would be greatly appreciated, I'll post the HTML reports for dual and single channel tests:
Thank you very much
Test results:
Dual channel fail:
Summary
System Information
Result summary
Certification
Signed
___
Your company name here
123 Your Address, City, Country
Phone 123-456-7890
E-Mail: info@your-company-name.com
Single channel fail:
Summary
System Information
Result summary
Summary
Report Date | 2021-06-19 11:21:55 |
Generated by | MemTest86 V9.1 Free (64-bit) Visit MemTest86.com to Upgrade to Pro |
Result | FAIL |
EFI Specifications | 2.31 |
System | |
Manufacturer | ASUS |
Product Name | All Series |
Version | System Version |
Serial Number | System Serial Number |
BIOS | |
Vendor | American Megatrends Inc. |
Version | 2012 |
Release Date | 09/30/2014 |
Baseboard | |
Manufacturer | ASUSTeK COMPUTER INC. |
Product Name | Z97-PRO |
Version | Rev 1.xx |
Serial Number | 141236866300979 |
CPU Type | Intel Core i7-4790K @ 4.00GHz |
CPU Clock | 3998 MHz [Turbo: 4197.6 MHz] |
# Logical Processors | 8 (4 enabled for testing) |
L1 Cache | 4 x 64K (214823 MB/s) |
L2 Cache | 4 x 256K (63420 MB/s) |
L3 Cache | 8192K (46054 MB/s) |
Memory | 16340M (19177 MB/s) |
Number of RAM SPDs detected | 2 |
SPD #0 | 8GB DDR3 XMP PC3-12800 |
Crucial Technology / BLS8G3D1609DS1S00. / 37330294 | |
9-9-9-24 / 1600 MHz / 1.500V | |
SPD #1 | 8GB DDR3 XMP PC3-12800 |
Crucial Technology / BLS8G3D1609DS1S00. / 3733007A | |
9-9-9-24 / 1600 MHz / 1.500V | |
Number of RAM slots | 4 |
Number of RAM modules | 2 |
DIMM Slot #0 | 8GB DDR3 PC3-12800 |
1315 / BLS8G3D1609DS1S00. / 37330294 | |
1600 MHz | |
DIMM Slot #1 | Empty slot |
DIMM Slot #2 | 8GB DDR3 PC3-12800 |
1315 / BLS8G3D1609DS1S00. / 3733007A | |
1600 MHz | |
DIMM Slot #3 | Empty slot |
Test Start Time | 2021-06-19 04:01:57 |
Elapsed Time | 2:40:24 |
Memory Range Tested | 0x0 - 43F000000 (17392MB) |
CPU Selection Mode | Parallel (All CPUs) |
CPU Temperature Min/Max/Ave | 47C/68C/57C |
RAM Temperature Min/Max/Ave | -/-/- |
# Tests Passed | 43/48 (89%) |
Lowest Error Address | 0x3F29865A8 (16169MB) |
Highest Error Address | 0x3F7587898 (16245MB) |
Bits in Error Mask | 0000000009000000 |
Bits in Error | 2 |
Max Contiguous Errors | 1 |
CPUs in Error | 2, 4, 6 |
Test | # Tests Passed | Errors |
Test 0 [Address test, walking ones, 1 CPU] | 4/4 (100%) | 0 |
Test 1 [Address test, own address, 1 CPU] | 4/4 (100%) | 0 |
Test 2 [Address test, own address] | 4/4 (100%) | 0 |
Test 3 [Moving inversions, ones & zeroes] | 4/4 (100%) | 0 |
Test 4 [Moving inversions, 8-bit pattern] | 4/4 (100%) | 0 |
Test 5 [Moving inversions, random pattern] | 4/4 (100%) | 0 |
Test 6 [Block move, 64-byte blocks] | 3/4 (75%) | 2 |
Test 7 [Moving inversions, 32-bit pattern] | 1/4 (25%) | 3 |
Test 8 [Random number sequence] | 4/4 (100%) | 0 |
Test 9 [Modulo 20, ones & zeros] | 3/4 (75%) | 1 |
Test 10 [Bit fade test, 2 patterns, 1 CPU] | 4/4 (100%) | 0 |
Test 13 [Hammer test] | 4/4 (100%) | 0 |
Last 10 Errors |
2021-06-19 06:29:17 - [Data Error] Test: 9, CPU: 4, Address: 3F7587898, Expected: 5E87E5A5, Actual: 5F87E5A5 |
2021-06-19 06:16:36 - [Data Error] Test: 7, CPU: 6, Address: 3F29865A8, Expected: F7FFFFFF, Actual: FFFFFFFF |
2021-06-19 05:31:06 - [Data Error] Test: 7, CPU: 2, Address: 3F37A6828, Expected: 02000000, Actual: 0A000000 |
2021-06-19 04:45:49 - [Data Error] Test: 7, CPU: 6, Address: 3F29865A8, Expected: F7FFFFFF, Actual: FFFFFFFF |
2021-06-19 04:35:26 - [Data Error] Test: 6, CPU: 4, Address: 3F73A7748, Expected: 02000000, Actual: 0A000000 |
2021-06-19 04:35:26 - [Data Error] Test: 6, CPU: 4, Address: 3F53A7768, Expected: 02000000, Actual: 0A000000 |
This document certifies that the Tests described above have been carried out by a suitably qualified technician on the System described above. |
___
Your company name here
123 Your Address, City, Country
Phone 123-456-7890
E-Mail: info@your-company-name.com
Single channel fail:
Report Date | 2021-06-19 12:20:23 |
Generated by | MemTest86 V9.1 Free (64-bit) Visit MemTest86.com to Upgrade to Pro |
Result | FAIL |
EFI Specifications | 2.31 |
System | |
Manufacturer | ASUS |
Product Name | All Series |
Version | System Version |
Serial Number | System Serial Number |
BIOS | |
Vendor | American Megatrends Inc. |
Version | 2012 |
Release Date | 09/30/2014 |
Baseboard | |
Manufacturer | ASUSTeK COMPUTER INC. |
Product Name | Z97-PRO |
Version | Rev 1.xx |
Serial Number | 141236866300979 |
CPU Type | Intel Core i7-4790K @ 4.00GHz |
CPU Clock | 3998 MHz [Turbo: 4197.6 MHz] |
# Logical Processors | 8 (4 enabled for testing) |
L1 Cache | 4 x 64K (220043 MB/s) |
L2 Cache | 4 x 256K (63495 MB/s) |
L3 Cache | 8192K (45384 MB/s) |
Memory | 8148M (11097 MB/s) |
Number of RAM SPDs detected | 1 |
SPD #0 | 8GB DDR3 XMP PC3-12800 |
Crucial Technology / BLS8G3D1609DS1S00. / 37330294 | |
9-9-9-24 / 1600 MHz / 1.500V | |
Number of RAM slots | 4 |
Number of RAM modules | 1 |
DIMM Slot #0 | 8GB DDR3 PC3-12800 |
1315 / BLS8G3D1609DS1S00. / 37330294 | |
1600 MHz | |
DIMM Slot #1 | Empty slot |
DIMM Slot #2 | Empty slot |
DIMM Slot #3 | Empty slot |
Test Start Time | 2021-06-19 11:57:15 |
Elapsed Time | 0:22:46 |
Memory Range Tested | 0x0 - 23F000000 (9200MB) |
CPU Selection Mode | Parallel (All CPUs) |
CPU Temperature Min/Max/Ave | 50C/63C/55C |
RAM Temperature Min/Max/Ave | -/-/- |
# Tests Passed | 14/15 (93%) |
Lowest Error Address | 0x1F94C32A8 (8084MB) |
Highest Error Address | 0x1F94C32A8 (8084MB) |
Bits in Error Mask | 0000000008000000 |
Bits in Error | 1 |
Max Contiguous Errors | 1 |
CPUs in Error | 6 |
Test | # Tests Passed | Errors |
Test 0 [Address test, walking ones, 1 CPU] | 2/2 (100%) | 0 |
Test 1 [Address test, own address, 1 CPU] | 2/2 (100%) | 0 |
Test 2 [Address test, own address] | 2/2 (100%) | 0 |
Test 3 [Moving inversions, ones & zeroes] | 1/1 (100%) | 0 |
Test 4 [Moving inversions, 8-bit pattern] | 1/1 (100%) | 0 |
Test 5 [Moving inversions, random pattern] | 1/1 (100%) | 0 |
Test 6 [Block move, 64-byte blocks] | 1/1 (100%) | 0 |
Test 7 [Moving inversions, 32-bit pattern] | 1/1 (100%) | 0 |
Test 8 [Random number sequence] | 1/1 (100%) | 0 |
Test 9 [Modulo 20, ones & zeros] | 0/1 (0%) | 1 |
Test 10 [Bit fade test, 2 patterns, 1 CPU] | 1/1 (100%) | 0 |
Test 13 [Hammer test] | 1/1 (100%) | 0 |
Last 10 Errors |
2021-06-19 12:08:28 - [Data Error] Test: 9, CPU: 6, Address: 1F94C32A8, Expected: A8883BB9, Actual: A0883BB9 |
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