Microphones not working on clean Windows 10 install.

[seangabel23]

Just got my buddies old build after he put together a new one. We sat down and reinstalled windows, but did not do any of the driver updates/installs. I brought the unit home, plugged in my peripherals/monitor, and tried to start working on getting the drivers installed. Ran the windows update app and a few things came back as a failed install, but when I hit "retry" all of the failed installs disappeared and it said I was all set heh. Went on to install the Realtek driver (driver and relevant hardware info will be below). Go to test everything out, and while my sound output is perfect, my microphone input is just, weird. There is constant static and the little of my voice that you can hear sounds like it's coming through 3 walls hah. I've tried three different 3.5 jack microphones and all of them are having issues.

MOBO: z97 Gaming 5 MSI
Headset: SteelSeries Siberia V2 NON-USB
Also tried an xbox headset and apple earbuds which both work without issue on my laptop.
Drivers: Realtek version 10.0.16299.15
NVIDA High def audio version 10.0.16299.15
"High Definition Audio Controller" version 10.0.16299.15 ...

When I installed the Realtek drivers, it was version 6.0.1.8010 from the MSI website, but it is now showing the same version and release date as the generic Audio Controller that can be found in the system devices tab of my device manager. After some digging I've come to find that Windows seems to think that "Audio Endpoint" is the best driver for my system? If I look at the properties of my Microphone in the Audio inputs and outputs tab of the device manager, and check the Events tab, I see "Device configured (audioendpoint.inf)". Shouldn't Realtek be running this? If not, did audio endpoint just not update properly?

I'm sorry if this is a mess, been pulling my hair out over this for hours now. Would love some assistance..

 

[Miguelg1324]

I'm having the same Issue. Have you found a solution?

 

[Connote]

Same problem, Literally can't play any multiplayer games or anything.

Whats the bloody issue with this update?

 

[Nemesis84]

Exactly the same - great description of it too lol - did anyone resolve? I've had creative helping me out for two weeks with no solution!

 

[Mind Games]

1. Download your drivers from the manufacture website for the GPU,
2. Uninstall any current audio drivers you currently have present on your machine in Safe-mode.
3. Install the most up-to-date versions available for your audio chipset, restart your machine.

Let me know what happens after attempting this.

 

[Nemesis84]

Done and done repeatedly unfortunately even trying earlier trying earlier generation drivers, uninstall reboot install, tried compatibility mode no compatibility mode the issue seems to be something between Windows and sound Blaster as I can use the onboard motherboard sound without issue but whenever you use the mic or line in Jack of the sound Blaster I've even tried a second sound Blaster card it's just no dice

 

[Mind Games]

Are you saying you have a sound card as well?