[SOLVED] Microsoft bricked my EK QuantumX Delta Tec

[Avarice1of2]

Microsoft bricked my EK QuantumX Delta Tec when I updated the firmware of my Xbox one controller How, well the Xbox Accessory program decided my EK QuantumX Delta Tec was a 2nd Xbox One Controller and flashed Xbox Controller firmware onto it. I need help getting in touch with EK so I can get a tool to flash the proper firmware onto the cooler. The computer the cooler is on is also a server for my online gaming group so it can not be brought down, this means I have had to under clock it and avoid gaming. Someone please help.

 

[Lutfij]

You should start here;
https://ekwb.zendesk.com/hc/en-us/requests/new

And they should followup soon(TM) though its the holiday season so it might take a while.