Mid Games freezing problem, Monitor glitches out

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neonspeed75

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Nov 22, 2017
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So not too long ago I had upgraded my system but instead of upgrading the graphics card I decided to upgrade the CPU which involved getting a new Motherboard, CPU, Ram, etc. I had originally posted on here about my games crashing which I will link the post below but it seemed like I had fixed the problem after installing a new power supply and the crashes would only happen every once in PUBG. Then one day I get on and launch up some siege and in the middle of the match my game freezes and I get no response to moving my mouse or hitting the keyboard. I can still hear people in game and my friends in the team speak but both my monitors are frozen. My rain meter doesn't update, team speak stops showing when people are talking, and my game is frozen in time. Before when I crashed I could just tab out to my desktop and quit siege and relaunch but now what happens is this in order -
1. Both monitors freeze and anything on them doesn't update like the game and teamspeak but I can still hear people talking
2. Cannot tab out, quit the game, alt f4, or task manager out of it.
3. Both monitors black out
4. I wait a few mins before deciding its time to just manually restart by holding down power button on case.

Sometimes my team speak freezes even when i'm on my desktop like I'll be talking to my friends and then all of the sudden I hear them stop talking and look over on my second monitor to see that it still shows the icon toggled for them talking and they can't hear me neither can I hear them. What sucks about these crashes is that they occur randomly like I can't take a video of when they happen but I did manage to get this picture of my monitor glitching out.


I tested black ops 2 zombies today and on wave 7 I think it was I crashed. Here's the temps of when I was playing and at the bottom of the spreadsheet I stopped logging it as soon as I crashed.
https://drive.google.com/file/d/1Zxl-uoqdwEGNWQYukEE2gO9e1AWSxFAd/view?usp=sharing


Monitor glitching out:
https://imgur.com/a/0FmR6


Original thread:
http://www.tomshardware.com/answers/id-3601250/intel-8700k-heat-issues-game-crashing.html#20525054

Picture of setup: https://imgur.com/a/hgBc4

Note: My setup changed slightly from the original post because I added a WiFi Adapter to be able to go over to my friends house and game. The crashing was happening before I added it in though.

Setup

Primary Monitor:
https://www.amazon.com/Acer-GN246HL-Bbid-24-Inch-Display/dp/B00KO4518I

Secondary Monitor:
HP Pavilio​n 22" Wide​screen LED​ Monitor 2​211x Deskt​op PC LCD ​21.5 inch ​Screen

Processor
- Intel 8700k

Motherboard
- MSI Z370 Gaming Pro Carbon

CPU Cooler
- Corsair H100i V2 CPU Cooler

Graphics Card
- MSI Gaming N770 TF 2GD5/OC

Ram
- Corsair - Vengeance LPX 16GB (2 x 8GB) DDR4-3200 Memory

Power Supply
- Corsair TX850M — 850 Watt 80 Plus Gold

Case
- Corsair Carbide Series CC-9011079-WW Black Steel ATX Full Tower Computer Case

OS
- Windows 10 Pro (Running off SSD)

Storage
- Samsung 960 Evo 500GB NVMe - M.2 Internal SSD

- Western Digital - Green 1.5TB 2.5"

I'm stuck on what to do because the crashes are happening every time I play but now i'm having to restart my computer. My friend was recommending me to reinstall windows or maybe its my old graphics card causing issues like I don't have enough video ram?. When I installed windows, I used a flash drive that I used before to install windows on another computer. If there's any other information you'd like to know please ask and I would be willing to answer.
 
Solution
with the price of gpu now your better try to use a old card for test time and give your friend is gpu back also check you ram voltages and itf they not getting hot .

neonspeed75

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Nov 22, 2017
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Do you think I should just return this motherboard and get a new one? If so what motherboard should I get or should I just get the same one? Lastly, do you think I should try removing auto overclocking on the motherboard?
 

neonspeed75

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Nov 22, 2017
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530
+scout_03
So an interesting thing happened to me I don't know if this is just a coincidence or it is actually the graphics card but today I was on my old system with my 770 plugged into it since my new build had the issue with crashes and I was playing some black ops 2 zombies and was in the middle of a game when I suddenly crashed and black screened with the windows message "black ops 2 has stopped responding". What makes me think this might be a coincidence though is that I was just playing yesterday with my friends and played a really long game without any crashes. I haven't tried what you recently said yet but I'll try that soon. If you wanted to know, here's my old system specs:

CPU
Intel - Core i5-4570

Motherboard
Asus - B85M-G R2.0 Micro ATX LGA1150 Motherboard

Ram
G.Skill - Ripjaws X Series 16GB (2 x 8GB) DDR3-1866 Memory

HDD
Western Digital - Green 1.5TB 2.5" 5400RPM Internal Hard Drive

Graphics card(same one I tried using in the new system)
MSI Nvidia​ GTX 770

Case
NZXT Guard​ian 921 RB​ No Power ​Supply ATX​ Mid Tower​ Case.

Power supply
EVGA - 600B 600W 80+ Bronze Certified ATX Power Supply

OS
Microsoft - Windows 10 Pro

Monitors
Acer - GN246HL

HP Pavilio​n 22" Wide​screen LED​ Monitor 2​211x

Edit: I also wanted to say that I appreciate your guy's efforts in trying to fix my problem. I know that these kinds of issues are really hard to resolve.

 

neonspeed75

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Nov 22, 2017
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530
I don't think the 770 overheats because it only reaches 70C when playing game and I would doubt I could rma it because it's been several years since I had the card and it was originally given to me as a gift a while ago. I'm not really sure what I should do but I thought of some ideas.

- Buy a card like 1060 or 1050ti and try using it to see if crashes occur. (I can't use my friends card for a long period of time to see if I crash in all my games because he needs it himself. I did try putting his 1060 in not too long ago but I couldn't test it long enough so my results were that I only crashed in one game and didn't uninstall the old drivers first before putting the new card in.)

- rma my motherboard and get money back and try different motherboard

- rma my motherboard and get same one

UPDATE:
So I just realized why I was crashing whenever I launched bo2 zombies. It was because I didn't reset hardware config so now that I did that I was able to get in game and test igpu and I haven't crashed at all. So now I think i'm going to test 1060 in my pc that my friend has when I get the chance and see if I crash. If I crash still then I would blame it on motherboard but if I don't then I blame it on graphics card.
 

neonspeed75

Prominent
Nov 22, 2017
40
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530
+scout_03
Sorry for the late response, I got busy in weeks following your response but I got a chance to test his 1060 in my system. So I did the removal of the old driver and installed the new drivers and after playing rainbow six siege for 45 mins, I crashed but this crash was different from the other ones. Instead of the game black screening on me and then having to task manager out of it, it just sent me out of the game to a crash report with an option to send the info to Ubisoft. Then I tried playing again and after a few hours of playing no crashes occurred. Its hard to test his card long term because of how he needs it as well and i'm not really sure if I should just buy a card temporally to test if I crash or not and then return when i'm done.