Mircrosoft Office uninstall problem

[mikehende]

I uninstalled Microsoft Office 2010 and tried to install 2013 but getting the error in the attached image, have no idea what went wrong or how to fix?

 

[thently]

Try this should get the old one off

http://www.softpedia.com/get/Tweak/Uninstallers/Remove-Office-2010.shtml

 

[mikehende]

Just called MS Support, they said OFFICE 2013 does not work with Vista so I tried to reinstall the same 2010 version I had on this machine but now I am getting another error:

Microsoft setup boots-trapper had stopped working
A problem caused the program to stop working corectly.
Windows will close the program and notify you if a solution is available.


searched the net and found others have this problem but no answer how to solve it as far as I can see>

 

[thently]

Do the uninstall and try again.

 

[mikehende]

I am getting the same Bootstrap error when trying to uninstall from the CP and same deal with Revo Uninstaller?

 

[TenPc]

Did you restart the Pc yet? Shut down, wait a minute then boot up.
Check the Control Panel > Programs And Features for Microsoft Office products and uninstall.

Actually, I have problems uninstalling in Vista but only Trial software.

 

[mikehende]

I got it solved by running Ccleaner then reinstalling.