Question MoBO won't recognize all of the available ram

[William Enns]

i have x299 gaming m7 ack-128 gigs of corsair vengance 3800 ram-1200 watt psu-i9 7980xe cpu- got latest bos version- running windows 10 pro-liquid cooled with tt--now the problem is it only sees 64 gigs--i've switched sticks around reseated cpu-- done everthing i can think off-- help please

 

[COLGeek]

What is the exact (full) model number of your memory?

Also, are you referring to memory as identified by Windows or in your BIOS?

 

[Fix_that_Glitch]

In the manual it has a pretty specific way of placing a module in dimmc1 first, and then every odd number slot has to be used first then the rest loaded in. http://prntscr.com/nbevp3

 

[William Enns]

What is the exact (full) model number of your memory?

Also, are you referring to memory as identified by Windows or in your BIOS?

#cmr128x4m8x3800c19 the bios is seeing only 64 gigs

 

[COLGeek]

This memory?

https://www.corsair.com/us/en/Categories/Products/Memory/VENGEANCE®-RGB-128GB-(8-x-16GB)-DDR4-DRAM-3800MHz-C19-Memory-Kit/p/CMR128GX4M8X3800C19

When you re-seated the CPU, did you inspect for bent pins in the CPU socket?

 

[William Enns]

This memory?

https://www.corsair.com/us/en/Categories/Products/Memory/VENGEANCE®-RGB-128GB-(8-x-16GB)-DDR4-DRAM-3800MHz-C19-Memory-Kit/p/CMR128GX4M8X3800C19

When you re-seated the CPU, did you inspect for bent pins in the CPU socket?

you bet

 

[COLGeek]

Have you been able to identify which memory slots are being read? Is your BIOS only seeing 4 of the 16GB modules, or does it detect 8 of 8GB modules?

 

[William Enns]

Have you been able to identify which memory slots are being read? Is your BIOS only seeing 4 of the 16GB modules, or does it detect 8 of 8GB modules?

Have you been able to identify which memory slots are being read? Is your BIOS only seeing 4 of the 16GB modules, or does it detect 8 of 8GB modules?

Have you been able to identify which memory slots are being read? Is your BIOS only seeing 4 of the 16GB modules, or does it detect 8 of 8GB modules?

Have you been able to identify which memory slots are being read? Is your BIOS only seeing 4 of the 16GB modules, or does it detect 8 of 8GB modules?

Now this is were it gets funny because if i use 32gigs it;s ok the same goes for 64 gigs now when i use anything over 64 it starts to drop slots: when i reboot sometimes i get a post asking if the both power plugs are in for cpu and to optimize slots 3&7(that's looking at the board with cpu @ top)

 

[COLGeek]

What are the complete specifications for this system?

 

[William Enns]

m7 mobo-128 gigs of vengance ram-tt cooling (which dosen't exceed 30c)-msi 2080ti gpu-creative soundblaster fatal1ty card-1200 watt tt psu-tt wire harness- windows 10 Pro 1903-bios 1.A0-NVME samsung 970-logitech speaker system-corsair darkcore rgb mouse-courgar attack x3 rgb keyboard

 

[William Enns]

i hope this what you were looking for

 

[COLGeek]

There is something odd here. No bent CPU socket pins, right?

Have you contacted MSI about this situation?

 

[William Enns]

There is something odd here. No bent CPU socket pins, right?

Have you contacted MSI about this situation?

There is something odd here. No bent CPU socket pins, right?

Have you contacted MSI about this situation?

that 's my next step i was hoping it was something simple but no that's the story of my life thanks guys much appericated