[SOLVED] MoCa adapter is not working

[aa1991aa]

Hello everyone , I didn't know about Moca adapter until a couple days ago. I was and am currently using Powerline network adapter and that is working ok but I want to take it to the next level since I play competitive online games like BF5 so I bought the Actiontech Moca 2.0 ( ECB6200 ) . Spectrum Charter is my ISP and I am paying for 200mb download and 10mb upload speed ( I know the ECB6200 is a bit overkill ) . Anyway I received the adapters yesterday and here is my setup :
My ISP modem(ARRIS TM1602) is connected to the Coax cable directly to the wall and the router (Netgear R7500-100NAS) is connected to the modem via ethernet , I took off the modem and put the Coax splitter instead (the splitter came in the Moca adapter box). then from one end of the splitter to the modem and the other end to the Actiontech Moca adapter coax input . and then from Moca adapter to the router via ethernet . and then of course power cable.
Then in my room where I need wired connection to my PC : I connected the Moca adapter directly to Coax cable on the wall and plugged the power cable and an ethernet cable to my PC from the adapter .
The ethernet light on the Moca adapter is solid green , the power LED is also solid green but the Coax is turned off on both adapters and am not able to connect to internet . Please any idea why it's not working ?

 

[USAFRet]

The MOCA device must come after the router.
You can't have it between the router and modem.

 

[aa1991aa]

The MOCA device must come after the router.
You can't have it between the router and modem.

Can you please explain a little more ? I don't understand how should I connect the Moca adapter to the router ?

 

[USAFRet]

Modem->Router->moca device->house coax->moca device->PC.

The MoCA takes an ethernet signal off the router, transforms it into the coax. At the other end, it extracts it from the coax and turns it back into an ethernet signal, usable by the PC.

 

[aa1991aa]

Modem->Router->moca device->house coax->moca device->PC.

The MoCA takes an ethernet signal off the router, transforms it into the coax. At the other end, it extracts it from the coax and turns it back into an ethernet signal, usable by the PC.

I should be missing something then because I double checked and Here is my connection : From wall to splitter then to the modem then to the router and then to the Moca and then back to the splitter. Still nothing

 

[USAFRet]

I should be missing something then because I double checked and Here is my connection : From wall to splitter then to the modem then to the router and then to the Moca and then back to the splitter. Still nothing

Ethernet cable from the Router to the first Moca?

And the moca device at the other end?

 

[aa1991aa]

Ethernet cable from the Router to the first Moca?

And the moca device at the other end?

Yes , the ethernet cable from router to the first Moca
The Moca device at the other end is simply connected to the wall via coax and an ethernet cable from Moca to my PC

 

[USAFRet]

The next consideration is that all this coax must be actually connected.
You're sure that the coax at the far end actually works?

 

[aa1991aa]

The next consideration is that all this coax must be actually connected.
You're sure that the coax at the far end actually works?

Well as far as I remember I have never connected anything to the Coax in my room , so that's a good question , you think something might be wrong with the Coax output on the wall ? How should I know if it's not working ?

 

[USAFRet]

Possibly a coax cable tester?
https://www.amazon.com/Explorer-Tester-Klein-Tools-VDV512-100/dp/B076CS57GD

 

[aa1991aa]

Possibly a coax cable tester?
https://www.amazon.com/Explorer-Tester-Klein-Tools-VDV512-100/dp/B076CS57GD

Thank you very much , I will give it a try and update you.

 

[aa1991aa]

Thank you very much , I will give it a try and update you.

Hi , I decided to move my modem and use the Coax on the wall , instead of buying coax cable tester and the modem did not work , so you were right , there might be an issue over there