Question MOFI4500-4GXeLTE-SIM4 router issue

[2001kx]

Ever since i hooked the Mofi up i have a bunch of apps that dont work or dont work entirely on my android phone anymore(same with my wifes phone as well)...
Some apps like credit karma, instagram and even some sites like slick deals.

Not sure what the issue could be?
Everything works fine on my PC hooked to the same mofi?

 

[COLGeek]

Sounds like a DNS issue. Try manually setting your DNS to the Google DNS addresses (8.8.8.8 and 8.8.4.4) to see if they can be resolved properly.

 

[2001kx]

Sounds like a DNS issue. Try manually setting your DNS to the Google DNS addresses (8.8.8.8 and 8.8.4.4) to see if they can be resolved properly.

I assume i just put that here? (see pic)

 

[2001kx]

well dont know how to add pic

 

[2001kx]

pic

https://drive.google.com/open?id=1W5gO9ypPyD4X_acyPEwlExZzUTOtQyB6

 

[COLGeek]

Remove the second one listed (4.2.2.2).

 

[2001kx]

Remove the second one listed (4.2.2.2).

I removed it but it didnt help...still the same outcome.

 

[COLGeek]

Did you change DNS on router?

 

[2001kx]

Did you change DNS on router?

Yes the image i posted was from the router and thats where i changed it.
I just deleted the 4.2.2.2 and saved the changes.

 

[COLGeek]

Did you restart the router after making the changes? Also, who is your ISP?

 

[2001kx]

Did you restart the router after making the changes? Also, who is your ISP?

Dont think i did..just hit save.
Will try with re-boot
I use AT&T unlimited data plan

 

[COLGeek]

You could also try setting the DNS to:

AT&T DNS Servers

• Primary DNS: 68.94.156.1.
• Secondary DNS: 68.94.157.1.

Or:
OpenDNS (208.67.222.222, 208.67.220.220)

Try restarting the router after making the changes.

 

[COLGeek]

BTW, what DNS address is the problematic device using? And what DNS are the systems properly working using?

 

[2001kx]

BTW, what DNS address is the problematic device using? And what DNS are the systems properly working using?

Not sure how to check that?

 

[COLGeek]

Not sure how to check that?

For Android: https://devilbox.readthedocs.io/en/latest/howto/dns/add-custom-dns-server-on-android.html
For Windows: https://www.privateinternetaccess.com/blog/2019/01/changing-your-dns-settings-on-windows-10/

 

[2001kx]

For Android: https://devilbox.readthedocs.io/en/latest/howto/dns/add-custom-dns-server-on-android.html
For Windows: https://www.privateinternetaccess.com/blog/2019/01/changing-your-dns-settings-on-windows-10/

On my pc it shows obtain DNS server automatically.

on my phone it shows DNS1 8.8.8.8 & DNS2 8.8.4.4

Also i bought some amazon smart plugs and couldnt get them to work at all on the mofi network...
I was even on the phone for hours with amazon tech but still nothing...
I have another cell service i connected to on a mobile hot spot and the plugs worked perfectly.
Also i dont have any troubles on this hotspot network any of my other devices.

 

[COLGeek]

Understood. Try using the AT&T DNS servers listed above. The PC is picking up from the router.

 

[2001kx]

Understood. Try using the AT&T DNS servers listed above. The PC is picking up from the router.

I cant find where to input that into the router?

 

[2001kx]

 

[COLGeek]

See page 35 of the manual:

http://mofinetwork.com/files/MOFI4500_4GXeLTE_SIM4_User_Manual.pdf

 

[2001kx]

ok this is what i did but it didnt make a difference?