Monitor displays only 25% of screen.

[amerifax]

I have a Dell 2405FPW monitor. I'm trying to hook it up as a second monitor to my Asus G75VW. The monitor uses a DVI connection and my portable Asus has a HDMI. I'm using a cable that satisfies this requirement, one in DVI the opposite end HDMI.

The problem is my monitor displays a full screen but it only displays on a quarter of the monitor. The rest of the monitor is black. With AT&T tech logged on my computer. They could see both monitors. They felt they were seeing the entire desktop monitor. I'm not so sure they were seeing it as complete as they felt. They were looking at on electronic version and I'm looking at the actual hardware, monitor, and a quart of the screen is only being used.

I have a second monitor that is the same model. When I hook this one up. It does not show me anything on the screen what so ever. No 25% display at all. But AT&T said they could see the desktop, 100%, display and also the portable.

This sounds a bit confusing. When I say 25%. I'm actually seeing in the entire content display but it is only using 25% of my screen.

Not a clue what to do. Help is needed. As you can see in the above.
Bob

 

[SkywalkerHsu]

In control panel, click on display. Change the settings there, it may be a easy solution.

 

[SkyNetRising]

What resolution have you configured for your monitor.
Set it to native (1920x1200) and it will be displayed full screen
or configure scaling options in Nvidia Control Panel.

 

[Junaid Balouch]

select the option for HDMI as PC.
usually monitors have the option to be selected as such.
Also select the native (recommended resolution) and go for 100% scaling of the screen.

 

[amerifax]

When I use the Monitor hardware switch, menu, I only have 3 choices. All 3 choices say No Input Signal.
S-Video
Component
Composite

PIP - DVI
PDP Settings - Source DVI

The above settings are displayed on the monitor. By using the buttons on the monitor while my computer is actively in Windows 10 Pro. I will now try some of the above items that were suggested. Thanks for the help. Hopefully we can resolve this.
Bob

 

[Junaid Balouch]

physically check the ports on your monitor. What type of ports are there. DVI-D or DVI-I?
what about HDMI?

 

[amerifax]

No HDMI. My mobitor has a DVI-D (19pin)
Bob

 

[amerifax]

physically check the ports on your monitor. What type of ports are there. DVI-D or DVI-I?
what about HDMI?

No HDMI. My monitor has a DVI-D (19pin). My computer only has HDMI.
Bob

I might add I have been hunting the web and found the following:
ars technica
>>I used one last week while on vacation. It works, but the device you attach to still has to understand 480p/720p/1080i (or a subset thereof) and has to support HDCP.

I used it on an older Philips RP CRT that did 1080i/480p. Worked fine. No audio, of course. That was provided by the AV Multi cable.<<

When in the NVIDIA Control Panel Display-View HDCP status (The display does not support HDCP) I don't know if that is an issue since not a clue as to what that does.
Bob

 

[Junaid Balouch]

strange, usually every card has atleast one DVI Pin!

try a converter??

 

[amerifax]

strange, usually every card has atleast one DVI Pin!

try a converter??

My Asus G75VW portable only has the one HDMI port. , But you did give me an idea. My desktop has a Asus video card that does have a DVI port available. I'm going to use it to check to see if the monitor is even alive, once I do this and find that it is alive. I can continue with my issue with the portable..
Bob Snow

 

[Junaid Balouch]

yes. i direct DVI to DVI is the most suitable way of connecting(although there would be no audio if your monitor has speakers)

 

[amerifax]

It was all me again! I had to change settings in the monitor, OSD. Well it's up and running. Thanks for the help.
Bob