Question Monitor goes off, mouse and keyboard RGB goes off >> yellow DRAM light >> restart >> Kernel 41 ?

Jun 4, 2025
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I guess this is my last resort here..

So recently I've started getting these random crashes. Both of my monitors lose signal, keyboard and mouse lose rgb, pc case and fans rgb stays on and after a while pc just reboots without a bluescreen I thought its bad nvidia drivers but it happened with several drivers as well. I tested the psu used another gpu, reseated ram, tried the other ram slots, did every benchmark and stress test and everything passed smoothly with great temps. Looked through google and reddit for similar cases but couldnt find any solutions. The most frustrating part is that it goes like a week without any crashes or etc and just crashes randomly it doesnt matter if i am doing nothing or playing games it happened in both scenarios. Windows, bios, chipset and every other driver is up to date.

X670e mag tomahawk, 9800x3d, 5080, 1000w 80+ psu(fortron fsp vita gm) , kingston 2x32 at 6000 mt/s. PSU voltages are stable, power saving is on balanced. So I don't really know what to test anymore what's left is probably the power outlets in my house because I've moved to a different room. I'd really love any feedback or anything, much love

It happened with stock bios settings and with enabled features. Now I have expo on with auto settings, x3d mode on, pbo and curve optimizer on -10 (might be 15 or 20 I'm not sure).

It happened with mcr on/off/auto / pde was on auto all the time. From the picture between 22 may and the last crash both of these settings were on auto. Now I enabled them both after the last crash couple minutes ago.

Also the system is new, the parts have warranty but I don't think something is faulty. Also, I can't leave the PC to a technician to check because I use it daily for work as well. Any advice I'd appreciate it a lot.. I also can't really check if something fixed it because the crashes are random and I can't replicate the issue.

From my digging I've found that most people have the same issue after restart or sleep but I can restart it just fine. I use the same case from my old pc (which I cleaned and dusted) and use one old drive which is at around 93% health last I checked. Other drives are new 1 nvme (windows) 1 ssd and 1 more nvme. I know that screenshot doesnt mean anything it just says that the system crashed unexpectedly. Also I feel like there is not something I haven't tried.. I'm willing to pay if somehow one of you manages to fix my problem because I can't even enjoy my new system..

I updated today to latest Windows update. The pc ran about 15 hours through gaming/work/idle time and crashed like an hour ago. (turned mcr and pde to auto again).

Could it be because I had my gpu fans on auto? I just set a fan curve and gonna check again ( I highly doubt it has anything to do with it tho..)
(happened with that too)

Event log
3, 5, 12v power rails - stable
 
Hey there,

So, kernal 41 means the system lost power for one reason or another. The symptoms you've described, can be typical of a PSU issue. Yours is a rather good PSU, so I wouldn't be sure it's that.

It's a pretty new system, with high end components. What bios are you running on the mobo? It might be worth updating to the latest one, and the clearing CMOS afterward. It's very possible that the bios update may resolve your problem. Particularly with Ryzen systems, keeping the bios up to date brings many bug fixes, which I think your issue may be.
 
Hey there,

So, kernal 41 means the system lost power for one reason or another. The symptoms you've described, can be typical of a PSU issue. Yours is a rather good PSU, so I wouldn't be sure it's that.

It's a pretty new system, with high end components. What bios are you running on the mobo? It might be worth updating to the latest one, and the clearing CMOS afterward. It's very possible that the bios update may resolve your problem. Particularly with Ryzen systems, keeping the bios up to date brings many bug fixes, which I think your issue may be
Hello. The issue happened on the previous bios version as well now I'm on the latest too (7E12v1I3). But I did not clear cmos after I updated it.
 
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Clear cmos, then test again. Every time you update the bios you should clear cmos too.


Should I put the settings I have on right now or try with default bios settings?
Also when the issue happens the ram and gpu rgb stays on. Only monitors lose signal and mouse, keyboard turn off and the yellow dram lights up in the mobo and after 1-2 minutes it boots itself
 
Should I put the settings I have on right now or try with default bios settings?
Also when the issue happens the ram and gpu rgb stays on. Only monitors lose signal and mouse, keyboard turn off and the yellow dram lights up in the mobo and after 1-2 minutes it boots itself
So, when you clear CMOS correctly, you will essentially wipe your bios, and all settings will be reset. If you want to retain any settings, either note them down, or create an image of the bios and load it onto a usb drive. THen once you have cleared CMOS, you will be prompted to go back to the bios to reconfigure it. You can do this manually or with the usb image. I'd suggest doing it manually, as it's possible a bios change you have made, could cause this issue, and so you don't want to load the problem back into the bios from the USB drive.
 
So, when you clear CMOS correctly, you will essentially wipe your bios, and all settings will be reset. If you want to retain any settings, either note them down, or create an image of the bios and load it onto a usb drive. THen once you have cleared CMOS, you will be prompted to go back to the bios to reconfigure it. You can do this manually or with the usb image. I'd suggest doing it manually, as it's possible a bios change you have made, could cause this issue, and so you don't want to load the problem back into the bios from the USB drive.
Soo I've cleared cmos and did some benchmarks after that and it was okay for a full day then it happened again.
 
crashes after 6th
So it was kinda okayish for like 1 week but it started happening again. And I don't really know what to do anymore to resolve this...


Edit : I've read somewhere that monitoring software might cause this as well but I highly doubt it. I went ahead and uninstalled hwinfo,aida64 and every other monitoring app that I have.

Also I don't have any issues with restarts and waking up from sleep. It restarts and wakes up just fine.
 
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crashes after 6th
So it was kinda okayish for like 1 week but it started happening again. And I don't really know what to do anymore to resolve this...


Edit : I've read somewhere that monitoring software might cause this as well but I highly doubt it. I went ahead and uninstalled hwinfo,aida64 and every other monitoring app that I have.

Also I don't have any issues with restarts and waking up from sleep. It restarts and wakes up just fine.
Are you still having issues? Mine just black screens randomly and it's happening more often now
 
Yeah still happening. Check the latest nvidia driver update if you have a 5000 series card and you were using dp to a 1.4 monitor the black screen issue is gone now .
 

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