Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
There's some conflicting information on Dell's website as
to whether the BIOS should be upgraded before installing
Windows XP SP2. I don't have the most up to date BIOS
installed on my Dell, and didn't update the BIOS before
installing SP2. I didn't have any problems installing
SP2, and haven't had any problems since installing (and
that was almost a month ago).
>-----Original Message-----
>GTS:
>
>Most OEMs have customized motherboards which require
customized drivers. I
>don't know about DELL specifically, so I yield the floor
to you.
>
>
>Having said that, a quick visit to DELL reveals that if
the OP is attempting
>to install XP with SP2, a BIOS update is required.
>
>steve
>
>"GTS" <x> wrote in message
news:emT7V90lEHA.2612@TK2MSFTNGP15.phx.gbl...
>> You're getting misleading advice here. There are
rarely, if ever,
>> "motherboard driver" updates for Dells. (Dell
sometimes has driver
>updates
>> for integrated peripherals, but rarely if
ever "motherboard drivers."
>> "motherboard drivers" are sometimes an issue for VIA
chipset computers
>like
>> Compaq and Benq very rarely for Intel chip set units
like Dell.)
>> --
>>
>> "lillybellis" <lillybellis@discussions.microsoft.com>
wrote in message
>> news:EB6E184B-E2F9-4BDA-9130-
297427B53AD8@microsoft.com...
>> >I wasn't sure where I could find the motherboard
driver from Dell. I
>> >didn't
>> > know which "Heading" to check under to find it - I
didn't see anything
>in
>> > any
>> > of the driver categories that specifically
said "motherboard" unless
>it's
>> > called by a different name for the driver.
>> >
>> > "joust in jest" wrote:
>> >
>> >> Did you go to Dell and obtain and install the
Motherboard driver as I
>> >> suggested in your original post?
>> >> Until you provide Windows XP with a Motherboard
driver, Windows will
>not
>> >> be
>> >> able to properly talk to your PCI bus and will,
consequently, be unable
>> >> to
>> >> properly address the modem.
>> >>
>> >> The steps are as follows:
>> >> #1. Install Windows XP
>> >> #2. Install the Dell Motherboard driver
>> >> #3. Install the Modem driver
>> >> #4. Install other Dell proprietary drivers (video
card, etc.)
>> >>
>> >>
>> >> Note:
>> >> Please do not keep starting new threads for the same
problem. Post a
>> >> problem, try the suggested solutions. If those
suggestions to not work,
>> >> post
>> >> your results (and any error messages) to the same
thread.
>> >>
>> >> When you keep starting new threads, nobody knows
where you are in the
>> >> troubleshooting process.
>> >>
>> >>
>> >> steve
>> >>
>> >> "lillybellis"
<lillybellis@discussions.microsoft.com> wrote in message
>> >> news:3F2CFC4E-D0E0-47AE-9790-
296188A4FB2C@microsoft.com...
>> >> > In the ongoing saga that is my computer....
>> >> >
>> >> > Changed from Windows 2000 to Windows XP, and it
wouldn't recognize my
>> >> modem.
>> >> > Downloaded the driver from Dell's website and
still nothing. I
>> >> > decided
>> >> to
>> >> > start fresh last night, and I reinstalled XP (the
modem is still not
>> >> there),
>> >> > and now when I check the hardware in the Device
Manager, there's a
>> >> > yellow
>> >> > question mark next to a device called "PCI Simple
Communications
>> >> Controller"
>> >> > I clicked on the options to update the drivers,
but it said no
>drivers
>> >> could
>> >> > be found. Is this the reason for the problem with
the modem? I
>looked
>> >> all
>> >> > over microsoft.com and I can't find the driver for
that device. Can
>> >> anyone
>> >> > help me? Thanks!!!!
>> >>
>> >>
>> >>
>>
>>
>
>
>.
>
Facebook
Twitter
Instagram