[SOLVED] Motherboard headphone jack not working

[keviny123]

Hello everyone. I had recently built a gaming computer and wanted to try using a microphone. My motherboard brand is

MSI B450M BAZOOKA V2 Micro ATX AM4 Motherboard.

When I plug in headphones with a built in mic in either the front panel headphone jack or the back panel headphone jack, I am not able to record/say anything into the mic. It is just static. I downloaded the audio driver on msi website but it still does not work. Also, the name of the headphones I tried using were sony noise cancelling headphones with built in mic and also the apple earbuds with built in mic but neither of them work.

 

[Nigel Spike]

Both your headphones and Apple Earbuds are made to be used with a phone, tablet or a laptop. They all have a combined jack for sound and mic. Your motherboard, and most desktops have separate jacks for sound and mic (two holes). You need a splitter.

 

[keviny123]

Both your headphones and Apple Earbuds are made to be used with a phone, tablet or a laptop. They all have a combined jack for sound and mic. Your motherboard, and most desktops have separate jacks for sound and mic (two holes). You need a splitter.

ok thanks. https://www.amazon.com/gp/product/B0058DOWH6/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1 would this work?

 

[Nigel Spike]

Yes, it should work

 

[keviny123]

Yes, it should work

I bought it and when I plug it into my pc, the headphone sound still works, but the mic still does not.

 

[Nigel Spike]

According to the product description in your Amazon link and your description of the devices you are connecting it should work. Perhaps it is broken.

 

[keviny123]

According to the product description in your Amazon link and your description of the devices you are connecting it should work. Perhaps it is broken.

is there anything I should do with drivers?

 

[Nigel Spike]

Assuming you have your motherboard sound drivers installed, you may want to check your sound settings, that the correct device is selected for sound and mic.

 

[keviny123]

Assuming you have your motherboard sound drivers installed, you may want to check your sound settings, that the correct device is selected for sound and mic.

it is selected. The mic is still just static, and the same thing applies to both the front panel case mic jack and the back panel motherboard mic jack, so I am fairly sure it is not a hardware problem.

 

[Nigel Spike]

I would suspect your new splitter cable is bad or broken.