[SOLVED] Motherboard not detecting any SSDs

[Frigginkillya]

I have an Asus ROG Crosshair VIII Hero Wifi and it refuses to detect both my m.2 and a SATA SSD. I replaced the motherboard (returned the first to amazon and bought from newegg) so I dont believe it is the motherboard. Bought the drives from bestbuy but I find it hard to believe both are broken, so am I missing some sort of setting?

I'm using a Samsung 970 Evo Plus M.2 and a Samsung 860 Evo 1 Tb Sata SSD

 

[Ralston18]

Which drive (M.2 or SATA SSD) is the intended boot drive?

Does the following link match your motherboard?

https://dlcdnets.asus.com/pub/ASUS/...5378_ROG_CROSSHAIR_VIII_HERO_WI-FI_UM_WEB.pdf

Two things to do:

1) Doublecheck that I found the applicable User Guide/Manual for your motherboard.

2) Double check that your drive connections and configurations match what the motherboard expects.

 

[Frigginkillya]

Which drive (M.2 or SATA SSD) is the intended boot drive?

Does the following link match your motherboard?

https://dlcdnets.asus.com/pub/ASUS/...5378_ROG_CROSSHAIR_VIII_HERO_WI-FI_UM_WEB.pdf

Two things to do:

1) Doublecheck that I found the applicable User Guide/Manual for your motherboard.

2) Double check that your drive connections and configurations match what the motherboard expects.

Yeah that's the one. I want to use the m.2 to boot but at this point I'd be happy just having a live computer. And I've tried both m.2 slots as well as multiple SATA slots for the SSD and nothing changes. I updated to latest bios and I've tried several settings related to SATA and nvme with no luck.

 

[Ralston18]

Simplify:

Focus on getting the M.2 to be the boot drive and remove all other drives (the Samsung 860).

Where did you purchase the drives?

 

[Frigginkillya]

Simplify:

Focus on getting the M.2 to be the boot drive and remove all other drives (the Samsung 860).

Where did you purchase the drives?

Bestbuy. I plan on exchanging the drives for new ones tonight, so I'll try that with just the M.2 once I get the new ones. The return policy ends after tomorrow though so I'm wondering if I should just return them and order from Newegg.

 

[Calvin7]

Guide to install Windows 10 on NVMe M.2 drive:

The NVMe M.2 drive should be the only storage drive connected.

NVMe SSDs do not appear within the BIOS until Windows creates the system partition with the EFI Boot Sector. Your M.2 SSD contains UEFI driver information within the firmware. By disabling the CSM module, Windows will read and utilize the M.2-specific UEFI driver

Go into the BIOS, under the boot tab there is an option for CSM. Make sure it is disabled.

Click on the secure boot option below and make sure it is set to another OS, not windows UEFI.

Click on key management and clear secure boot keys.

Insert a USB memory stick with a bootable UEFI USB drive with Windows 10 Setup* on it, USB3 is quicker but USB2 works too. A Windows DVD won’t work unless you’ve created your own UEFI Bootable DVD.

Press F10 to save, exit and reboot.

Windows 10 will now start installing to your NVME drive as it has its own NVME driver built in.

When the PC reboots hit F2 to go back into the BIOS, you will see under boot priority that windows boot manager now lists your NVME drive.

Click on secure boot again but now set it to Windows UEFI mode.

Click on key management and install default secure boot keys

Press F10 to save and exit, Windows will finish the install. Once you have Windows up and running, shutdown the PC and reconnect your other SATA drives.

*How to create a bootable UEFI USB drive with Windows 10 Setup
https://winaero.com/blog/how-to-create-a-bootable-uefi-usb-drive-with-windows-10-setup/

The Windows 10 ISO link is broken in the above. You can obtain the ISO file here:
https://www.microsoft.com/en-us/software-download/windows10

 

[Gyalden]

The BIOS will not detect a SSD if the data cable is damaged or the connection is incorrect. ... Be sure to check your SATA cables are tightly connected to the SATA port connection. The easiest way to test a cable is to replace it with another cable. If you have completed the above checks and procedures there might be a problem in the drive.