Motherboard not detecting my Graphics card

bmw_kingz

Commendable
May 23, 2016
32
0
1,540
Ok so about 2 months ago I purchased an MSI R7 370 4gb and it has been working perfectly. Last month it broke and i sent it back and it just came back. Now when i plug the dvi in the graphics card i dont get anything but a black screen but when i plug the dvi in the motherboard i get signal and it works. Is this a motherboard problem or a graphics card problem.
 
Solution


do you have onboard graphics or a different card?
 

I have Onboard graphics
 


switch to onboard graphics and uninstall the AMD drivers with DDU
 

Ok but how do you uninstall amd drivers
 


http://www.guru3d.com/files-details/display-driver-uninstaller-download.html, download the file, let it take you safemode and once there it will pop on its own from there click clean and restart and then download the AMD drivers
 


Ok ill try that tomorrow morning but is buying a new motherboard a good idea?
 


i've had problems like these before, never replaced the motherboard and still fixed the issue, ive helped other people with same process but makes it a little more complicated
 



Ok so I uninstalled the amd display drivers using ddu and still the only graphics i see in device manager is the onboard graphics and i dont see anything that says msi r7 370 or even a generic graphics adapter even tho the fans are spinning
 


Fans will always spin, when the card is plugged in, all graphics card come with a "stock" driver that they come with, for example one of my 7950 3gb responses right away when the computer turns on even without drivers downloaded, thats because it has the latest bios, now this is either a faulty card or can be old bios for the card, or maybe bad drivers.
 


Its definitely not a faulty card because MSI sent me a brand new one. How do i update the bios or drivers
 


You can look up the new bios for the card, but i do not think it is a bios issue with the card, it might just be a driver issue, if you need help tomorrow fixing this ill be here to help you.
 
Solution




Ok thanks man I'll work on it tomorrow with you.
 


yeah just let me know.