Motherboard not reporting all of the RAM on the board

[Gmack]

I have 24GB of Memory ( 24 GB [6 GB X4 DDR3-1333 Triple Memory Module Corsair XMS3 Dominator w/DHX technology) on the ASRock Z77 Extreme4 ATX Intel Motherboard, however the board is only reporting 8GB (2GB for each)

 

[alexoiu]

Try testing each slot with single RAM module. See if the system does POST and report the right amount.
Power off the system before reseating the module.

 

[bignastyid]

6Gbx4? 6Gb modules don't exist. In order to have 24Gb of ram on a z77 board(4 memory slots) you would need 2 8Gb modules and 2 4Gb modules. Whats the model number of the memory(should be located on a sticker on the ram).

 

[Gmack]

Try testing each slot with single RAM module. See if the system does POST and report the right amount.
Power off the system before reseating the module.

Yes thanks for your answer, I tried that, when tried testing the board with one 6GB it only reported 2GB.

 

[alexoiu]

In all slots?
If yes, then put aside that stick and test other module.

 

[Gmack]

6Gbx4? 6Gb modules don't exist. In order to have 24Gb of ram on a z77 board(4 memory slots) you would need 2 8Gb modules and 2 4Gb modules. Whats the model number of the memory(should be located on a sticker on the ram).

Memory (24 GB [4 GB X6] DDR3-1333 Triple Memory Module Corsair XMS3.

 

[bignastyid]

Try testing each slot with single RAM module. See if the system does POST and report the right amount.
Power off the system before reseating the module.

Yes thanks for your answer, I tried that, when tried testing the board with one 6GB it only reported 2GB.

6Gbx4? 6Gb modules don't exist. In order to have 24Gb of ram on a z77 board(4 memory slots) you would need 2 8Gb modules and 2 4Gb modules. Whats the model number of the memory(should be located on a sticker on the ram).

Memory (24 GB [4 GB X6] DDR3-1333 Triple Memory Module Corsair XMS3.

That's not a model number(this is an example of a corsair memory model number CMX2GX3M1A1333C9) , but what it looks like what is happening is you are confused with what you have. You can't be running 6x4Gb since the motherboard only has 4 slots you could only have 4 of the 6 sticks installed, and you can't be running 4x6Gb since 6gb modules don't exist.

 

[Gmack]

36GB of this same memory worked on my other board (MSI Eclipse SLI Intel X58 Chipset CrossFire and SLI Supported w/7.1 Sound, Triple-Channel DDR3) I left 12GB on the old board and put this 24GB on this new board that I got from Newegg.

 

[bignastyid]

36GB of this same memory worked on my other board (MSI Eclipse SLI Intel X58 Chipset CrossFire and SLI Supported w/7.1 Sound, Triple-Channel DDR3) I left 12GB on the old board and put this 24GB on this new board that I got from Newegg.

That X58 board uses triple channel memory and has 6 ram slots. The Z77 uses dual channel and has 4 slots, and both memory configurations you have posted don't make sense. Simply posting the model number located on the memory sticks would be most helpful.

 

[Gmack]

Try testing each slot with single RAM module. See if the system does POST and report the right amount.
Power off the system before reseating the module.

Yes thanks for your answer, I tried that, when tried testing the board with one 6GB it only reported 2GB.

6Gbx4? 6Gb modules don't exist. In order to have 24Gb of ram on a z77 board(4 memory slots) you would need 2 8Gb modules and 2 4Gb modules. Whats the model number of the memory(should be located on a sticker on the ram).

Memory (24 GB [4 GB X6] DDR3-1333 Triple Memory Module Corsair XMS3.

That's not a model number(this is an example of a corsair memory model number CMX2GX3M1A1333C9) , but what it looks like what is happening is you are confused with what you have. You can't be running 6x4Gb since the motherboard only has 4 slots you could only have 4 of the 6 sticks installed, and you can't be running 4x6Gb since 6gb modules don't exist.

36GB of this same memory worked on my other board (MSI Eclipse SLI Intel X58 Chipset CrossFire and SLI Supported w/7.1 Sound, Triple-Channel DDR3) I left 12GB on the old board and put this 24GB on this new board that I got from Newegg.

That X58 board uses triple channel memory and has 6 ram slots. The Z77 uses dual channel and has 4 slots, and both memory configurations you have posted don't make sense. Simply posting the model number located on the memory sticks would be most helpful.

 

[Gmack]

I'm at work so I'll post the model number tonight when I get home.

the model number is below.




XMS3 — 6GB Triple Channel DDR3 Memory Kit (TR3X6G1600C9)

Memory Type: DDR3
Speed Rating: PC3-12800 (1600MHz)
Tested Latency: 9-9-9-24

 

[Gmack]

That X58 board uses triple channel memory and has 6 ram slots. The Z77 uses dual channel and has 4 slots, and both memory configurations you have posted don't make sense. Simply posting the model number located on the memory sticks would be most helpful.

2 RAM module of 6GB was left on the old board that I'm no longer using. 4 module of 6GB I have on the new board. I beleave that I now understand, this old 2009 6GB RAM from iBuypower will not work as it should on the new board. I need 4GB modules or 8GB modules 4 X 8GB for 24GB. Thanks for all of the help everone. v/r Gmack

 

[Tradesman1]

Look in CPU-Z, in the SPD tab for the model/part number of the DRAM

 

[Gmack]

Look in CPU-Z, in the SPD tab for the model/part number of the DRAM

The 36GB (6 x 6GB) RAM that I had on my MSI is below. I now have 24GB of it on my ASRock Z77 Extreme4 ATX Intel Motherboard with a Intel Core i7-3770 Ivy Bridge 3.4GHz (3.9GHz Turbo) LGA 1155 77W Quad-Core Desktop Processor. The MB is only reporting 2GB for each single RAM module of 6GB.


XMS3 — 6GB Triple Channel DDR3 Memory Kit (TR3X6G1600C9)

Memory Type: DDR3
Speed Rating: PC3-12800 (1600MHz)
Tested Latency: 9-9-9-24

 

[Tradesman1]

That's all there is 2GB each, it's from a 6GB set of 3 sticks or 3 stick at 2GB ea = 6GB total

 

[bignastyid]

Yep, thats a 6Gb kit that contains 3x2Gb sticks not 3x6Gb sticks. Im fairly certain 6Gb sticks don't even exist. So if you have 4 of those installed you have 8Gb of ram installed.