Question Motherboard RAM problem

KennyKB

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Oct 29, 2020
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I have a MSI B760M-a motherboard and using 4x8GB ADATA XPG Spectrix D41 3200MHz DDR4 RAM. The system works normally when I populate A2, B1 and B2 RAM slots. When I populate the A1 slot Windows 10 refuses to boot although I can get into the BIOS. The BIOS shows that all 4 RAM slots are occupied and identifies the RAM correctly. However it refuses to boot into Windows. XMP profile is Disabled.

I've swapped RAM around and determined that all my RAM sticks are good. Is there any conclusion other than the A1 RAM slot on my motherboard is bad? Any insights will be much appreciated.
 

Misgar

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Mar 2, 2023
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I've swapped RAM around and determined that all my RAM sticks are good.
You won't know for certain your RAM is good unless you've given each stick a thorough (2 hour) test with MemTest86+. Errors can remain hidden in ostensibly "good" RAM until you run a comprehensive test.

Is there any conclusion other than the A1 RAM slot on my motherboard is bad?
It might the the CPU making bad contact with the motherboard socket, but A2 is working which implies the IMC channel in the CPU is OK.

Check all the contacts inside the A1 socket using a bright light, for signs of damage. You might find a bent contact.
 

KennyKB

Reputable
Oct 29, 2020
17
0
4,510
You won't know for certain your RAM is good unless you've given each stick a thorough (2 hour) test with MemTest86+. Errors can remain hidden in ostensibly "good" RAM until you run a comprehensive test.


It might the the CPU making bad contact with the motherboard socket, but A2 is working which implies the IMC channel in the CPU is OK.

Check all the contacts inside the A1 socket using a bright light, for signs of damage. You might find a bent contact.
Thank you for your reply, Misgar. I didn't test my RAM sticks in depth but the if it can boot Windows I consider it fit for use.

All contacts in A1 DIMM slot seems normal.

With RAM in A2, B1 and B2 Windows booted normally. I transferred the RAM in B1 to A1 and Windows couldn't boot. I think that's definitive that A1 DIMM slot is the problem.