Question Mouse dongle not working next to USB3 flash

hamid7508

Prominent
Jun 21, 2023
3
0
510
Hi

When I connect a USB3 flash drive alongside my mouse dongle (which is USB2) to the USB3.2 ports on my motherboard, the mouse stops working. However, if I use a USB2 flash drive instead (on the same port), everything works fine and there are no disconnections.

This issue does not occur with the USB2 ports on the motherboard (i.e., I can use a USB3 flash drive and the mouse dongle simultaneously on the USB2 ports without any problems).

Mouse model: Cooler Master MM712
Flash drive model: Adata UV310
Motherboard model: ASUS TUF Gaming Z590-Plus