Mouse/Keyboard Wont work at log in screen!!

Gavin Rees

Reputable
Nov 22, 2014
6
0
4,510
Hi guys,

Basically I turned my pc on today and it boots up as normal, but when it gets to the password screen on windows 8.1, My mouse and keyboard just stop working ( the lights go off on the razer mouse and keyboard). I know its not a fault with the mouse and keyboard as they work when im in the bios and they also work on another computer, I have followed steps online suggesting that I turn off the Intel XCIH ( something like that ) but that doesnt fix the problem :( Has anyone else had this problem? It literally started suddenly and I dont know what else to do!!