Question mouse lags randomly in Windows 11

[thosecars82]

Hello

I have a mini pc pc with Windows 11 and one laptop with Windows 11 as well. The mini pc's CPUs is less powerful and has a bit less RAM than the laptop. However, the mouse lags randomly only in the laptop. Should I try to fix this issue in the laptop by launching the tool System - Recovery - Fix problems using Windows update - reinstall now?

Thanks

 

[rgd1101]

mini pc system spec and the model of the laptop

 

[thosecars82]

I already did System - Recovery - Fix problems using Windows update - reinstall now to no avail.
I also deleted all mouse devices from the device manager and rebooted the computer to no avail.

I have tried with different mouses and the problem persists. The trackpad has the same problem as well.

Do you know what else to do?

Even though the lag seems random, it might seem that has to do with the computer being more busy, meaning for example with more tabs on internet browsers. But anyway this does not happen to the mini PC, which is less powerful.

mini pc system spec and the model of the laptop

You can find the specs below:

1. mini PC NiPoGi Mini PC Windows 11,16GB DDR4+512GB M.2 SSD Intel Celeron N5105

2. laptop acer aspire 5
model number: A515-55
serial number: NXHSLEB0030392841D7600

The factory specs are below but this laptop has 20 GB RAM because its RAM was upgraded.

Battery Information​

• Battery Composition: Lithium-Ion (Li-Ion)
• Number of Cells: 3-Cell
• Battery Energy: 48 Wh
• Maximum Battery Life: 9.50 Hours

Built-in Devices​

• Sound Mode: Stereo
• Speakers: Yes
• Microphone: Yes
• Number of Speakers: 2
• Fingerprint Reader: No
• Front Camera/Webcam: Yes
• Front Camera/Webcam Video Resolution: 1280 x 720
• Number of Microphones: 2

Interfaces/Ports​

• HDMI: Yes
• Network (RJ-45): Yes
• Total Number of USB Ports: 4
• Number of USB 2.0 Ports: 1
• Headphone/Microphone Combo Jack: Yes
• USB Type-C: Yes
  
  
  • USB Type-C Details: USB Type-C Port: USB 3.1 Gen 1 (up to 5 Gbps)
• Number of USB 3.1 Gen 1 Type-C Ports: 1
• Number of USB 3.1 Gen 1 Type-A Ports: 2

Display and Graphics​

• Aspect Ratio: 16:9
• Screen Resolution: 1920 x 1080
• Screen Size: 15.6 inches
• Screen Mode: Full HD
• HDCP Support: Yes
• Graphics Controller Manufacturer: Intel®
• Graphics Controller Model: UHD Graphics
• Graphics Memory Technology: DDR4 SDRAM
• Graphics Memory Accessibility: Shared
• Screen Type: LCD
• Screen Technology: ComfyView (Matte)
• Backlight Technology: LED

General Information​

• Product Type: Notebook
• Manufacturer Part Number: NX.HSLEB.003
• Manufacturer Website: http://www.acer.com
• Manufacturer: Acer, Inc
• Product Model: A515-55-54SZ
• Product Name: Aspire 5 A515-55 A515-55-54SZ Notebook
• Product Line: Aspire 5
• Product Series: A515-55
• Brand Name: Acer

Input Devices​

• Keyboard: Yes
• Pointing Device Type: TouchPad
• TouchPad Features: Multi-touch Gesture
• Keyboard Localization: Spanish
• Numeric Keyboard: Yes

Memory​

• Card Reader: No
• Installed System Memory: 8 GB
• Maximum Supported System Memory: 20 GB
• System Memory Technology: DDR4 SDRAM
• Memory Configuration: 2 x 4GB

Miscellaneous​

• Security Features:
  
  
  • Kensington Lock Slot
  • BIOS Passwords:
    
    
    • User
    • Supervisor
    • HDD

Network and Communication​

• Bluetooth: Yes
• Wi-Fi: Yes
• Wi-Fi Manufacturer: Intel®
• Wi-Fi Model: Wireless Wi-Fi 6 AX201
• Wi-Fi Standard: IEEE 802.11 a/b/g/n/ac/ax
• Bluetooth Version: Bluetooth 5.0
• Ethernet Technology: Gigabit Ethernet

Physical Characteristics​

• Weight (Approximate): 1.80 kg
• Height: 17.95 mm
• Width: 363.4 mm
• Depth: 250.5 mm
• Product Color: Pure Silver
• Color Family: Silver

Power Description​

• Maximum Power Supply Wattage: 45 W

Storage​

• Optical Drive Type: No
• SSD Configuration: 1 x 512GB
• Total Solid State Drive Capacity: 512 GB

Processor​

• Cache: 6 MB
• Processor Speed: 1 GHz
• Processor Type: Core™ i5
• Processor Model: i5-1035G1
• Processor Core: Quad-core (4 Core™)
• 64-bit Processing: Yes
• Processor Manufacturer: Intel®
• Hyper-Threading: Yes
• vPro Technology: No
• Bus Speed: 4 GT/s
• Maximum Turbo Speed: 3.60 GHz
• Processor Generation: 10th Gen

Operating System​

• Operating System: Windows 10 Home
• Operating System Architecture: 64-bit
• Operating Platform: Windows
• Windows OS Upgradable: Yes

Quick Specs​

• Graphics: Intel® UHD Graphics with shared memory
• Operating System: Windows 10 Home 64-bit
• Memory: 8 GB, DDR4 SDRAM
• Storage: 512 GB SSD
• Display: 15.6" Full HD (1920 x 1080) 16:9 ComfyView (Matte)
• Processor: Intel® Core™ i5-1035G1 Quad-core (4 cores) 1 GHz

Battery​

• Battery Capacity: 3-Cell Lithium-Ion
• Battery Life: Up to 9.5 Hours

Connectivity​

• Wi-Fi Standard: IEEE 802.11 a/b/g/n/ac/ax
• Bluetooth Version: Bluetooth 5.0
• Ethernet Technology: Gigabit LAN

Ports & Connectors​

• Network (RJ-45): Yes
• HDMI Output: Yes
• Number of USB 2.0 Ports: 1
• USB Type-C: USB Type-C Port: USB 3.1 Gen 1 (up to 5 Gbps)

Adapter​

• Maximum Power Supply Wattage: 45 W

Dimensions (WxDxH)​

• Dimensions: 363.40 mm x 250.50 mm x 17.95 mm

 

[thosecars82]

I disabled most of the services, through services.msc, asociated to the small icons on the right of my Windows desktop tray, and it seems the problem might have got fixed. I still do not know exactly which program was causing the problem. But if anyone else has the same problem, you can proceed as described.