Question Weird artifacting issue on Asus ROG Strix XG49VQ monitor ?

[B17King]

Does anyone know where or which board I would need to replace in this monitor?
I would think it’s most likely the main board, but I’m having my doubts.

I know this monitor has multiple boards, so I want to make sure I know exactly which one to replace. The issue — and the reason I know it’s the monitor with the artifacting problem — is because I have already sent both my motherboard and GPU to the manufacturers to double-check my own testing. Yes, I have tested the cables.

What’s strange is that this monitor will only display correctly at 60 Hz; anything higher and artifacting appears. This 49-inch ultrawide supports up to 144 Hz and is a very nice monitor, so I’d hate to get rid of it — especially since it’s not a cheap one to replace. Please don’t ask about basic troubleshooting steps, as I’ve spent the last month testing and waiting for my parts to come back from the manufacturer, only to confirm that everything else is fine.

I also have a 27-inch 144 Hz monitor that works perfectly fine on the same PC.

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

Disk drive(s): make, model, capacity, how full?

List of all connected peripherals.

= = = =

And I am going to ask about "basic troublelshooting steps" - what has been done and tried thus far?

What connectivity/cables are being used?

When does the artifacting occur? Any error codes, warnings, or even informational events being captured by Reliability History/Monitor or Event Viewer just before or at the time that artifacting occurs?

What apps or games? Source?

More information and detail needed.

 

[Lutfij]

It would most likely be the mainboard on your monitor as that's where the controller for your panel would reside. You could just replace the mainboard for the monitor with this kit;

ASUS Rog Strix XG49VQ Monitor Main Board + T-CON Repair Kit - Outlut | Your Electronics Outlet

OUTLUT Computers & Electronic Inc. Pulled out of a functional new monitor with damaged panel. ASUS XG49VQ Monitor Main Board + T-CON Repair Kit Features: Monitor : ASUS XG49VQ Main Board : 715G9914-M0G-000-005Y T-CON Board Shipping Information This item ships to Canada & USA only ! Terms of...

outlut.com

or you could take the entire monitor apart and replace the controller on the mainboard or you can send it into a repair shop and let them fix it for you.

Another point to be made, perhaps take apart the entire monitor, focus your attention to the timing control board(which should be the small PCB) and inspect for anything that's blown/burnt. Inspecting both PCB's would be a good plan of action. If you're not good with soldering, I'd advise against repairing it yourself.

Further info;

https://www.reddit.com/r/AskElectronics/comments/1dusjk5/hello_need_help_trying_to_repair_asus_rog_xg49vq/

 

[B17King]

It would most likely be the mainboard on your monitor as that's where the controller for your panel would reside. You could just replace the mainboard for the monitor with this kit;

ASUS Rog Strix XG49VQ Monitor Main Board + T-CON Repair Kit - Outlut | Your Electronics Outlet

OUTLUT Computers & Electronic Inc. Pulled out of a functional new monitor with damaged panel. ASUS XG49VQ Monitor Main Board + T-CON Repair Kit Features: Monitor : ASUS XG49VQ Main Board : 715G9914-M0G-000-005Y T-CON Board Shipping Information This item ships to Canada & USA only ! Terms of...

outlut.com

or you could take the entire monitor apart and replace the controller on the mainboard or you can send it into a repair shop and let them fix it for you.

Another point to be made, perhaps take apart the entire monitor, focus your attention to the timing control board(which should be the small PCB) and inspect for anything that's blown/burnt. Inspecting both PCB's would be a good plan of action. If you're not good with soldering, I'd advise against repairing it yourself.

Further info;

https://www.reddit.com/r/AskElectronics/comments/1dusjk5/hello_need_help_trying_to_repair_asus_rog_xg49vq/

This helps a ton thanks a lot! I could only find 1 board which was the main board mainly, but this kit looks more reliable. Thanks a ton! Soon as I get a chance to purchase it. I'll come back and let you know how it went.

Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

Disk drive(s): make, model, capacity, how full?

List of all connected peripherals.

= = = =

And I am going to ask about "basic troublelshooting steps" - what has been done and tried thus far?

What connectivity/cables are being used?

When does the artifacting occur? Any error codes, warnings, or even informational events being captured by Reliability History/Monitor or Event Viewer just before or at the time that artifacting occurs?

What apps or games? Source?

More information and detail needed.

Update your post to include full system hardware specs and OS information.
This is not needed nor required. I already specified I have tested the componets in the computer and know for a fact it has nothing to do with them.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?
This would have absolutly have nothing to do with the issue.

Disk drive(s): make, model, capacity, how full?
ABSOLUTELY not even close or revalant to the issue.

List of all connected peripherals.
1x 49in ultrawide <- (one with the issue)
1x 27in (no issue)
1x valve index ( no issue )
1x 22in drawing screen tablet ( no issue )
= = = =

And I am going to ask about "basic troublelshooting steps" - what has been done and tried thus far?
This was answered in a summary in original post.

What connectivity/cables are being used?
3 display and 1 hdmi (( ALSO I already stated I tested the cables. They work fine))

When does the artifacting occur? Any error codes, warnings, or even informational events being captured by Reliability History/Monitor or Event Viewer just before or at the time that artifacting occurs?
Stated when it occurs and it only occurs in the following post issue discription.

What apps or games? Source?
does not matter. Its a artifacting issue on a monitor.

More information and detail needed.
Not really mate.

 

[COLGeek]

When more information is requested, it is not without reason. While you know what you are working with, those of us who you are asking for help do not.

For example, an inadequate PSU can cause all sorts of issues with systems, including some you have mentioned.

Details matter.

If you can't be bothered to provide those details, then you aren't likely to find much help.

 

[Lutfij]

Just an FYI, OP, when anyone asks for more info, it's for relevance. There have been multiple instances where lack of info was what caused others to lend less help. On the flip side, since the info was provided as requested, another user was able to lend an insight that was beneficial to the end user and the community as a whole.

A driver conflict, damaged cable, finicky display output port might all be contributors to your issue, just to lend relevance to the situation. Mind you, all of these could be resolved cheaper than a $100+(the cost of resources) kit of PCB's.

 

[B17King]

When more information is requested, it is not without reason. While you know what you are working with, those of us who you are asking for help do not.

For example, an inadequate PSU can cause all sorts of issues with systems, including some you have mentioned.

Details matter.

If you can't be bothered to provide those details, then you aren't likely to find much help.

I appreciate your input and fully understand, but I did state what I was looking for and not troubleshooting advice. I asked for which boards in the monitor I should be looking for. Not ( How do I troubleshoot a artifacting issue) I dont come on here often because very rarely do I need help looking for something for a device repair. Repairing computer internal componets is a easy thing for me. When it comes to monitors. Not as much. You dont normally have to repair or it is usually avoided to repair monitors.

 

[COLGeek]

I appreciate your input and fully understand, but I did state what I was looking for and not troubleshooting advice. I asked for which boards in the monitor I should be looking for. Not ( How do I troubleshoot a artifacting issue) I dont come on here often because very rarely do I need help looking for something for a device repair. Repairing computer internal componets is a easy thing for me. When it comes to monitors. Not as much. You dont normally have to repair or it is usually avoided to repair monitors.

Fair enough. Good luck. I'm out.

 

[Phillip Corcoran]

Closing this thread as the OP is unwilling to supply requested information . . . . . . . . .