Mouse pointer randomly freezing.

[hahapingazzz]

Hey, recently my mouse has started freezing for a second or two every couple of minutes, this can get extremely annoying when playing games.

As far as I can remember it started completely randomly, and I can’t think of anything I did that may have caused it to start happening.

I have tried reinstalling the mouse drivers, updating and reinstalling the gpu driver and tried using a different mouse altogether, also have run full system scans and found nothing.

Task manager shows absolutely no spikes when the freezing occurs and temps are great.

I’m truly stuck and have absolutely no idea what is causing it and am contemplating doing a full reinstall of windows but I really don’t want to have to do that.

Edit: Also I’m using Windows 10 and the mouse I’m using is a razer deathadder.

Any ideas or help would be insanely appreciated, thanks

 

[stdragon]

Try another USB port. If it's in a USB 3 port, try USB 2 and vice versa.

More often than not, it's due to excessive IRQ polling (interrupt storm). Either it's caused by a resource conflict, or some peripheral or internal device is failing (such as the sound card or internal hard drive).

Try experimenting by disconnecting as many devices as possible in order to isolate the culprit.

 

[hahapingazzz]

Thanks for the help, I’ll experiment with it in the morning and get back to you with the results

 

[hahapingazzz]

Any other ideas? Been playing with it for two days now and absolutely nothing has helped, I’ve ran disk checks and disabled my sound card drivers, I’ve even romoved everything g from the pc but the mouse and it still froze/lagged every now and then.

Is it at all possible that my ram could cause this type of issue?

 

[stdragon]

If you truly stripped the PC of all but the bare necessities, then yes, it's possible it could be the RAM. But keep in mind that if you've got bad RAM or incorrect timings, that usually manifests itself via BSODs. But just to rule out the possibility, I'd recommend downloading the free edition of Memtest86 and create boot media to check for errors.

https://www.memtest86.com/

Also, a failing hard drive can cause multiple IRQ bursts. I'd recommend performing a SMART diagnostic against the drive just to validate. In addition, you can clone the drive's contents to another drive (assuming you have an extra laying around), and validate whether or not it's the culprit via process of elimination.

Essentially, troubleshooting that mouse cursor issue is a major PITA. But I believe you're on the right track in troubleshooting it.

 

[hahapingazzz]

Thanks for all the suggestions and the info, definitely gave me a much better understanding how/why this is happening, I’ll definitely run both tests tomorrow.

One last question though, can any HDD in the system cause this to happen? Or is it only possible for the boot drive to cause this issue?

Once again thanks for all your help, hopefully I can get this fixed soon

 

[stdragon]

Any HDD, or SATA device for that matter that's connected could be the cause.

 

[hahapingazzz]

Okay so at this point i have:

Completely wiped and formatted all three hard drives and reinstalled windows.
Updated EVERY possible driver the computer uses.
Run SMART diagnostics and diskchecks on all hard drives, all show they are perfectly healthy.
Run a Memtest which shows the ram is perfectly healthy.
Played around with removing peripherals and uninstalling their drivers.
Run DPC latency tests, which seems perfectly normal.
EDIT: Have also disabled all sound cards and it still made no difference.

All to no avail, cursor is still freezing.

However after reinstalling windows it immediately became a lot less frequent, which just makes me even more confused.

 

[stdragon]

I hope the OS reinstall solved the issue. However, in the event the issue still persists as bad as it's been. I have a last suggestion you can try...

First of all, make sure you have the latest BIOS updated on your motherboard.

Disconnect all hard drives with the exception of the one Windows is installed on. If the problem is gone, you know it's the other drives that might be the cause. If the problem persists. Try cloning the content (or install Windows manually, your choice) to another HDD and boot from it.

The entire point is to validate none of the HDDs in the system are causing the issue. Otherwise, there might actually be a hardware problem with the motherboard GPU, or CPU as near as I can tel based on what you've done so far.

 

[hahapingazzz]

Will try all of that tonight or tomorrow and get back to you, I will also disable the on-board graphics, I didn't even think of that.

A small part of me thinks it may in fact have something to do with my ram as a few weeks back one of my sticks completely shit itself and im currently only running on one 8gb stick and this all started about a week or two after the other stick stopped working so maybe this one is slightly faulty too? if none of this works ill buy new ram and failing that fixing it ill buy a new mb then all that will be left will be the CPU and GPU and i seriously hope its neither of them.

EDIT: another thing thats confused the hell out of me, when using my other mouse (razer mamba) it freezes a lot less then it does when using my deathadder mouse.