MSI 970 Gaming Motherboard - Error code "99" - Interesting...

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chill907gaming

chill907gaming

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Dec 7, 2017
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510
I just received my motherboard after its second RMA, the first RMA was for a "slow mode" bug on my board, and the second was for the problem I have now, because I wasn't sure what the problem was and now I'm only a little more sure...
I received my board from its second RMA. The first was simply a "slow mode bug" if you are experienced with MSI motherboards, it is a rare but it basically lowers down your CPU wattage to save power. The second RMA was for this exact problem, but I am only a little more sure what is causing it now...

My specs are as follows:
-EVGA GTX 960 4GB GDDR5
-FX 4350 4.2ghz Black OC edition
-970 Gaming Motherboard <-------------
-H100I Water Cooler
-16 GBs Corsair Vengeance RAM DDR3
-250 GB Sandisk SSD
-2TB Seagate Hybrid Drive
-Ultra U12-41562 X4 750-Watt Modular Power Supply V2

When I received my motherboard from RMA yesterday, it was working, I was being cautious from last RMA so I installed all drives CLEAN. Installed windows 10, installed necessary drivers, installed some games, and went to sleep. I got home from class and started up to find my computer at an error code "99" on pre-bios screen. I looked it up and found out some useful tips that other people had work for them, resetting CMOS (which I knew wasn't gonna work), flashing BIOS (which is impossible for me as I have Click BIOS 4). and finally, what worked, was pulling everything off of the board other than cpu and cooler. I started rebuilding. I installed my GPU, 1 stick of ram, and my keyboard and mouse. I started it up and BOOM... it starts up into BIOS saying, "There have been changes to your memory or hardware, please enter setup to continue" blah blah blah, so I enter setup, look at some BIOS settings looking for some sort of "hardware check bypass" to no avail.

Anyways, I started installing some more things, I tested each stick of RAM, they were fine, tested my USBs, they seemed to not give any errors, and I plugged in my drives and started up windows. I thought, "Oh, thank god I fixed it..." but no. I had to do a restart for a Killer Network update. It gave me another error code "99". I was pretty pissed, but I started pulling things off the board, one by one and testing them, and after everything didn't work, I pulled off the ram and replaced it with some other 8 GB sticks I had. (Same speed, also DDR3 obviously) It booted, saying the same, "There have been changes to your memory or hardware, please enter setup to continue" I was like, oh wow, it was my ram. But after my mic stopped working I had to do the inevitable restart... aaaand code "99"... I am so sick of pulling things off my board and replacing them, only for a temporary fix.

(Also, yes this happens EVERY restart... no exceptions)

The stand in PC I have is only a Phenom II X6 1100T Processor. It doesn't play games nearly as well and I am really looking for help.
Anything would be appreciated...

Cheers
 
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chill907gaming

chill907gaming

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Dec 7, 2017
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510


I have already tried that, it seems almost random what works and what doesn't...
The BIOS should be on the latest version as it has just been sent from the RMA dept and was tested and updated before being sent, but if I can get it to boot again I'll try flashing it.

Actually, there is one USB device that I can't unplug. My H100I cooler has a USB connector for the pump. I will look it up but I am pretty sure starting my computer without the pump plugged in would quickly fry my CPU...
 
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chill907gaming

chill907gaming

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Dec 7, 2017
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I figured it out. It was my CPU... I upgraded to a FX 8370 and after installation I seem to be running smoothly.
Hopefully it doesn't happen to me again.

I cannot believe that the only response I have on the issue was from someone I messaged to take a look at it...
like c'mon I thought this website was for troubleshooting and tips and stuff...
 
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chill907gaming

chill907gaming

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Dec 7, 2017
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Well great... it was not my CPU so money is wasted there. It happened this time after I was installing drivers for my Killer Ethernet, which is required for this mobo. Honestly losing my <mod edit> right now.

I have successfully started it back up, and so far I cannot AT ALL seem to pin point what is causing it. I am attempting to uninstall every single trace of Killer Networking as I have heard on some forums that it could cause crashes, blue screens, etc. but that is not the guaranteed cause. "
After I restarted my PC to install the drivers, as I have done many times earlier, but I found out that those were older drivers which was causing an unrelated issue (internet connection capped at 100 mbps)
so I installed this newest driver I could find "1.1.65.1138" and then my issue arose again. "

I basically got pissed, hit some stuff, then sat in my chair and started reading more on my phone about the issue. Someone said that the 99 code isn't a big deal and he gets it all the time, and that he just kept restarting and it eventually just starts up. So while I was reading I was hitting the reset button with my foot and after I restarted it for maybe the 14th or so time, it started booting. I did not change anything since the last time it booted correctly, so I have no idea what could be causing this.

I am not going to let my computer restart until I get some good idea of how to fix this issue.

<Moderator Warning: Watch your language in these forums>
 
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chill907gaming

chill907gaming

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Dec 7, 2017
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510
Also if you could ask someone who may know about this issue, please do. Even my dad, who is really good with computers and has been working with them for many years, does not know what the issue is here.

 
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chill907gaming

chill907gaming

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Dec 7, 2017
13
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510


I looked at that and its similar to my issue, but there were no answers on that thread. I have already RMA'd my motherboard 3 times. I am not looking to do it again.

I believe I may have found a solution but it will take some time for me to figure it out...
https://forum-en.msi.com/index.php?topic=178063.0
Its a long shot but it helped a few others so I will try anything.
 
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chill907gaming

chill907gaming

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Dec 7, 2017
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510


Im not sure if this method is valid anymore, as it was created in 2014. I will still attempt to try it but before I do, I have an extra TP-Link Gigabit PCI adapter that may work in place of the killer network.
I would like to get rid of all traces of killer network on my system and I cant seem to do that :(

Any tips?
 
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The Paladin

The Paladin

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I basically got pissed, hit some stuff, then sat in my chair and started reading more on my phone about the issue. Someone said that the 99 code isn't a big deal and he gets it all the time, and that he just kept restarting and it eventually just starts up. So while I was reading I was hitting the reset button with my foot and after I restarted it for maybe the 14th or so time, it started booting. I did not change anything since the last time it booted correctly, so I have no idea what could be causing this.
Click to expand...

One word: Motherboard.. and I am not being crass, its just what it is, get another motherboard (not MSI) and see it work.
 
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C

chucklesitunes357

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Jan 16, 2018
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Still at it... Lol
sqDhr
 
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C

chucklesitunes357

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Jan 16, 2018
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This is me on another accnt w/ my phone.
I don't know if this helps anyone trying to figure out what's going on but when I make hardware changes ie. Taking a ram stick out, unplugging my gpu and replugging it in (sometimes), and the one that seems most consistent is clearing cmos, removing gpu, removing every usb, then starting the system with keyboard, mic, and one monitor seems to work about 80 percent of the time.

I am really at the end my my rope here and also (I can't see who posted it because I'm on my phone but) I'm not getting a new MOBO. I have replaced this one 3 times, and have also used it successfully for about a year before this.
I have been without a decent pc for months and am really struggling in my games. (Playing CSGO at only 30-80 fps MAX) :(

I am trying to see if my CPU cooler the h100i GTX could be the issue, but I doubt it. Any help PLEASE :'(
 
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chill907gaming

chill907gaming

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Dec 7, 2017
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510

Okay, I have double, triple checked the connections on the power supply, which is modular BTW.
I replaced my GPU with one that doesnt require a pci power connector, and I have tried both slots for the card.

None of these things seem to make a difference, all while my build was on a wooden table with no shorting.

I re-enabled the LAN Controller because it did not make a difference.

I want to add something else though.
If I have my computer running for a while, it will randomly turn off (it hasn't happened while I was awake) and it shows the error code 99. However, when I leave it to sit for a day or so it turns back on fine, like nothing ever happened.
 
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chill907gaming

chill907gaming

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Dec 7, 2017
13
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510

yes, I have a spare psu I have tested, I have also tested both psus on a little testing box my dad had for work
 
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chill907gaming

chill907gaming

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Dec 7, 2017
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510
I cannot understand why such a thing would happen when I was using this almost exact same build not long ago. The only difference was my cooler and I've tested other coolers and they dont cause the problem. I also have disconnected the usb connector for my h100i gtx and it is running off of the cpu fan header only. I looked it up and it says the only reason for the usb is to customize fan speeds/color and I dont really care for that ATM
 
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chill907gaming

chill907gaming

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Dec 7, 2017
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510
I may have found a possible cause for my issue. I have been using a liquid cooling alternative and the north bridge on my motherboard was not getting any airflow passed through it. ( or not much )

I fear that having a liquid cooler on my motherboard may have damaged a component in the "super io initialization"

I have a fan on it for now but there's not much I can do if the motherboard is damaged.
I will RMA it to see if that helps in the near future...
 
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