MSI B350 Boot Inconsistency

[ScottAD]

System is this;

Ryzen 5 1600
NZXT Kraken X61 AIO
MSI B350 Tomahawk
16GB Corsair Vengeance LPX DDR4 3000 (CMK16GX4M2B3000C15)
XFX RX480 GTR Black Edition 8GB GPU
128 GB BPX NVME MLC SSD
1 TB WL 7200 RPM HDD
Phanteks Eclipse P400 Matte Black ATX

The M.2 does not show in the BIOS. The BIOS is set to UEFI not UEFI+Legacy (Doesn't show either way)

The BIOS Board Explorer shows nothing in the M.2 slot but I was able to successfully install Windows 10 to the M.2. I was able to install steam and set the library up on the HDD. The same for Diablo 3.

I updated the BIOS out of the box. Powered up and used MFlash to upgrade to 1.3

My problem is that on reboot the EX Debug LED for 'Boot' will light up and I will have a black screen on my monitor. Eventually the unit cycles through and I am at the BIOS screen. If I reboot a few more times I will get the windows login screen and can login and do whatever I need to...until I reboot/shutdown and then it is back to where it began.

Any ideas?

 

[DRagor]

I can see three possible causes:
>SSD not properly installed, so sometimes it connects, sometimes not. If you didn't done that yet, try re-installing it
>hardware failure, either SSD itself or motherboard port - however it sounds unlikely as any hardware failure should cause trouble also during normal system use, not just during boot.
>or BIOS bug that causes it to not recognize SSD

If it's not cause 1, you could try testing another SSD if it creates similar problems. And of course it is worth having a little chat with MSI customer support to find out if it is not some well known problem between BIOS and your SSD model.

 

[ScottAD]

I can see three possible causes:
>SSD not properly installed, so sometimes it connects, sometimes not. If you didn't done that yet, try re-installing it
>hardware failure, either SSD itself or motherboard port - however it sounds unlikely as any hardware failure should cause trouble also during normal system use, not just during boot.
>or BIOS bug that causes it to not recognize SSD

If it's not cause 1, you could try testing another SSD if it creates similar problems. And of course it is worth having a little chat with MSI customer support to find out if it is not some well known problem between BIOS and your SSD model.

I did not re-seat it, as it is something I checked before putting in the GPU which covers the M/2 slot when installed in the 3.0 lane.

I will reach out to MSI and report back soon. Hopefully it is a BIOS bug but I do like reaching out for community experience.

 

[khanmein]

Next time avoid MSI & GIGA mobo.

 

[MajorMaxima]

System is this;

Ryzen 5 1600
NZXT Kraken X61 AIO
MSI B350 Tomahawk
16GB Corsair Vengeance LPX DDR4 3000 (CMK16GX4M2B3000C15)
XFX RX480 GTR Black Edition 8GB GPU
128 GB BPX NVME MLC SSD
1 TB WL 7200 RPM HDD
Phanteks Eclipse P400 Matte Black ATX

The M.2 does not show in the BIOS. The BIOS is set to UEFI not UEFI+Legacy (Doesn't show either way)

The BIOS Board Explorer shows nothing in the M.2 slot but I was able to successfully install Windows 10 to the M.2. I was able to install steam and set the library up on the HDD. The same for Diablo 3.

I updated the BIOS out of the box. Powered up and used MFlash to upgrade to 1.3

My problem is that on reboot the EX Debug LED for 'Boot' will light up and I will have a black screen on my monitor. Eventually the unit cycles through and I am at the BIOS screen. If I reboot a few more times I will get the windows login screen and can login and do whatever I need to...until I reboot/shutdown and then it is back to where it began.

Any ideas?

I have the same issue with MSI B350 mortar bios 1.2 and 1.3 (480 GB BPX NVME MLC SSD). On reboot the the M.2 drive drops from the bios. Upon a full power cycle it re-appears. MSI said I could RMA the board. I did not have this issues on bios 1.1 or 1.0. waiting for next bios before I RMA. I wonder if there is a bios power setting that is incorrect.

 

[ScottAD]

System is this;

Ryzen 5 1600
NZXT Kraken X61 AIO
MSI B350 Tomahawk
16GB Corsair Vengeance LPX DDR4 3000 (CMK16GX4M2B3000C15)
XFX RX480 GTR Black Edition 8GB GPU
128 GB BPX NVME MLC SSD
1 TB WL 7200 RPM HDD
Phanteks Eclipse P400 Matte Black ATX

The M.2 does not show in the BIOS. The BIOS is set to UEFI not UEFI+Legacy (Doesn't show either way)

The BIOS Board Explorer shows nothing in the M.2 slot but I was able to successfully install Windows 10 to the M.2. I was able to install steam and set the library up on the HDD. The same for Diablo 3.

I updated the BIOS out of the box. Powered up and used MFlash to upgrade to 1.3

My problem is that on reboot the EX Debug LED for 'Boot' will light up and I will have a black screen on my monitor. Eventually the unit cycles through and I am at the BIOS screen. If I reboot a few more times I will get the windows login screen and can login and do whatever I need to...until I reboot/shutdown and then it is back to where it began.

Any ideas?

I have the same issue with MSI B350 mortar bios 1.2 and 1.3 (480 GB BPX NVME MLC SSD). On reboot the the M.2 drive drops from the bios. Upon a full power cycle it re-appears. MSI said I could RMA the board. I did not have this issues on bios 1.1 or 1.0. waiting for next bios before I RMA. I wonder if there is a bios power setting that is incorrect.

Same, I did go in and disable all other boot options. It's helped a bit but it is not totally gone.

 

[Braindead154]

Scott,

This is most likely a MyDigitalSSD BPX firmware issue. I've been collecting instances of this occurring. It seems to only happen with BPX m2 drives. There's not much we can do to fix this issue (trust me I've tried everything). BPX will need to update their firmware or work with mobo manufacturers to resolve the issue. Until then, just do cold boots.

As to why you aren't seeing the M2 in the bios, please check the boot priority screen on click bios. There you should see the m2 BPX drive.

There's nothing wrong with your mobo, I don't like how MSI just says "RMA it" if they don't immediately have a fix. So don't worry about RMAing the board, your replacement board will do the same exact thing.