The_Unmaker
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- Jun 11, 2006
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Hello all,
This is my first post on this forum.
I've been struggling with the same troubles too. I posted a thread on the OCZ support forum to see if anyone has found the same memory incompatibilities (it's still quite speculative at the moment... but I've run out of ideas). I linked this thread to my post. Please check it out and comment there too if you suspect that the memory might be suspect.
http://www.bleedinedge.com/forum/showthread.php?t=21577
I recently (On Friday, June 9, 2006) assembled a new system:
*MSI K9N Platinum NVIDIA 570 Ultra Motherboard (Not the SLI version)
*MSI GeForce 7600 GT (128 Video Card
*OCZ Gold Dual Channel (2x1GB) OCZ28002048ELDCGE-K
*Antec P180 Case
*"Mad Dog Multimedia" (That CompUSA brand) 550 W 20 pin ATX Power Supply
Or at least I thought I did... Upon powerup, I noticed that nothing would come up on the monitor. No sounds would come up either... basically, no POST! I see absolutely nothing. What's worse, the D-Bracket (supplied with most every MSI motherboard as a "diagnostic" tool) showed the dreaded 4 red lights (processor failure/incorrect installation). I'm pretty darn sure I installed the processor right (It's a ZIF socket anyways. It wasn't forced in. It fit like a key [a good, expensive key]). All I see is power to the fans and the lights go on. I am unable to get a post.
-What I know:
*The power supply is good. Swapped to a different system. Works great.
*I have not been able to swap out the video card, memory, or
My speculations are:
*Motherboard is DOA (though you should get a POST... Just would go haywire... Don't quote me on that)
*Memory is indeed incompatible as has been speculated (Which may
explain why I am not seeing a POST... but I could swear that I used to be able to see a POST without any memory present in an old Dell I used to work on... Long ago)
*The CPU is bad somehow... Not sure how... But I reseated it twice... No bent/broken pins. Looked good. Even thermal paste spread (factory direct... no matter, never posted 🙁 )
*I have some of the worst luck in the world... I won't bore you with the details of my day.
Thanks for reading about my rantings. If you have any comments or suggestions... please by all means! I need my compy!!!!
This is my first post on this forum.
I've been struggling with the same troubles too. I posted a thread on the OCZ support forum to see if anyone has found the same memory incompatibilities (it's still quite speculative at the moment... but I've run out of ideas). I linked this thread to my post. Please check it out and comment there too if you suspect that the memory might be suspect.
http://www.bleedinedge.com/forum/showthread.php?t=21577
I recently (On Friday, June 9, 2006) assembled a new system:
*MSI K9N Platinum NVIDIA 570 Ultra Motherboard (Not the SLI version)
*MSI GeForce 7600 GT (128 Video Card
*OCZ Gold Dual Channel (2x1GB) OCZ28002048ELDCGE-K
*Antec P180 Case
*"Mad Dog Multimedia" (That CompUSA brand) 550 W 20 pin ATX Power Supply
Or at least I thought I did... Upon powerup, I noticed that nothing would come up on the monitor. No sounds would come up either... basically, no POST! I see absolutely nothing. What's worse, the D-Bracket (supplied with most every MSI motherboard as a "diagnostic" tool) showed the dreaded 4 red lights (processor failure/incorrect installation). I'm pretty darn sure I installed the processor right (It's a ZIF socket anyways. It wasn't forced in. It fit like a key [a good, expensive key]). All I see is power to the fans and the lights go on. I am unable to get a post.
-What I know:
*The power supply is good. Swapped to a different system. Works great.
*I have not been able to swap out the video card, memory, or
My speculations are:
*Motherboard is DOA (though you should get a POST... Just would go haywire... Don't quote me on that)
*Memory is indeed incompatible as has been speculated (Which may
explain why I am not seeing a POST... but I could swear that I used to be able to see a POST without any memory present in an old Dell I used to work on... Long ago)
*The CPU is bad somehow... Not sure how... But I reseated it twice... No bent/broken pins. Looked good. Even thermal paste spread (factory direct... no matter, never posted 🙁 )
*I have some of the worst luck in the world... I won't bore you with the details of my day.
Thanks for reading about my rantings. If you have any comments or suggestions... please by all means! I need my compy!!!!
mytomshardwarename
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- May 23, 2006
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Man....I thought I was going nuts. I just bought a bunch of brand new stuff to build a system for my mom and had the exact same problem.
AMD AM2 x2 4400+
OCZ DDR2 800 2x 1GB
MSI K9N Platinum SLI nforce 570
XFX 7600GT Dual DVI Out (photoshop machine
...doesn't need a heavy graphics card)
OCZ 700W PSU
Cooler Master Stacker Case (I love this case)
Zalman CPU Fan (enormous) w/arctic cool paste
2x 250GB WD Hard Drives
Dual BenQ 20.1" Flat Screen LCD monitors
I hooked everything up and the fans ran...but nothing on the monitor and no beeps for post. I noticed that if I unplugged the monitor cables that it would say "cable is unplugged", but when I plugged it back in, it would say "no signal", so it seemed like the system had power, just no signal. I also tried a dvi to d-sub connector on the d-sub port on the monitor just to try it, but still....nothing. I reset the cmos.....tested the battery on the board, tried taking the board out of the case with nothing else attached, reseated the cpu, etc, etc.....still nothing.
Called Newegg, not really any help....but they offered to rma my stuff.
I called MSI....the guy said he didn't know what could be wrong, but he suspected it was prolly the memory. He said the board is rated at 1.8 volts and my memory was rated at 2.0 volts. He ran through a couple of basics just to make sure I wasn't forgetting something stupid (and I wasn't)....nothing
He put me on hold for a minute after I told him that the add on Monarch and Newegg said the board supports DDR2 800 memory but none of the memory on Newegg (that was DDR2 800) was less than 1.9 volts. So after he talked to a *tech* he said that it should still work. He had me 1st try putting memory in the 1 & 3 slots, then the 2 & 4 slots, then every combination of slots with one or both sticks of memory and nothing worked (even though the *tech* said that it should)......so it was fruitless.
I called XFX (twice) and the guy said unless I had another system to check the graphics card with it would be hard to tell, but the guy I was talking to had a similar setup to mine and suggested I remove the memory and/or the graphics card while trying to boot to see if the board *beeped* at me.
Nothing beeped and he offered to replace or test my card, but again, nothing worked...
I called Monarch (Which is where I bought the board and processor from, and I had a higher-ups name and personal phone number because I gave them a bad reseller rating and they called me to see if there was anything they could do, which actually turned out to be a good experience) and he tried to help me trouble shoot and had one of the techs from Monarch call me and help troubleshoot as well. He mentioned that CPU's almost never go bad, so that wasn't likely the problem, so it was prolly the RAM or the mobo or possibly the PSU. We didn't find the problem, but he also offered to RMA the mobo if I wanted.
So, I'm at a loss. I hope someone on here finds a *fix* for this problem. I like the MSI board because of the extra PCI slots and my current board on my system is an MSI and its been great.
*crosses fingers*
With regard to some of the other posts here....it doesn't seem to be a PSU problem now either. ALL of our PSU's can't be bad, and mine has plenty of power. The only things that seem like it might be bad is either the RAM or the mobo. *sigh*
AMD AM2 x2 4400+
OCZ DDR2 800 2x 1GB
MSI K9N Platinum SLI nforce 570
XFX 7600GT Dual DVI Out (photoshop machine
...doesn't need a heavy graphics card)
OCZ 700W PSU
Cooler Master Stacker Case (I love this case)
Zalman CPU Fan (enormous) w/arctic cool paste
2x 250GB WD Hard Drives
Dual BenQ 20.1" Flat Screen LCD monitors
I hooked everything up and the fans ran...but nothing on the monitor and no beeps for post. I noticed that if I unplugged the monitor cables that it would say "cable is unplugged", but when I plugged it back in, it would say "no signal", so it seemed like the system had power, just no signal. I also tried a dvi to d-sub connector on the d-sub port on the monitor just to try it, but still....nothing. I reset the cmos.....tested the battery on the board, tried taking the board out of the case with nothing else attached, reseated the cpu, etc, etc.....still nothing.
Called Newegg, not really any help....but they offered to rma my stuff.
I called MSI....the guy said he didn't know what could be wrong, but he suspected it was prolly the memory. He said the board is rated at 1.8 volts and my memory was rated at 2.0 volts. He ran through a couple of basics just to make sure I wasn't forgetting something stupid (and I wasn't)....nothing
He put me on hold for a minute after I told him that the add on Monarch and Newegg said the board supports DDR2 800 memory but none of the memory on Newegg (that was DDR2 800) was less than 1.9 volts. So after he talked to a *tech* he said that it should still work. He had me 1st try putting memory in the 1 & 3 slots, then the 2 & 4 slots, then every combination of slots with one or both sticks of memory and nothing worked (even though the *tech* said that it should)......so it was fruitless.
I called XFX (twice) and the guy said unless I had another system to check the graphics card with it would be hard to tell, but the guy I was talking to had a similar setup to mine and suggested I remove the memory and/or the graphics card while trying to boot to see if the board *beeped* at me.
Nothing beeped and he offered to replace or test my card, but again, nothing worked...
I called Monarch (Which is where I bought the board and processor from, and I had a higher-ups name and personal phone number because I gave them a bad reseller rating and they called me to see if there was anything they could do, which actually turned out to be a good experience) and he tried to help me trouble shoot and had one of the techs from Monarch call me and help troubleshoot as well. He mentioned that CPU's almost never go bad, so that wasn't likely the problem, so it was prolly the RAM or the mobo or possibly the PSU. We didn't find the problem, but he also offered to RMA the mobo if I wanted.
So, I'm at a loss. I hope someone on here finds a *fix* for this problem. I like the MSI board because of the extra PCI slots and my current board on my system is an MSI and its been great.
*crosses fingers*
With regard to some of the other posts here....it doesn't seem to be a PSU problem now either. ALL of our PSU's can't be bad, and mine has plenty of power. The only things that seem like it might be bad is either the RAM or the mobo. *sigh*
The_Unmaker
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First off... wow... THAT'S a mighty powerful monster.
Anyways, there's another winner, folks. I can't believe the sheer number of problems that I have found on the net. This is the first time this has ever happened to me... I'm really not too sure how to diagnose motherboard troubles. I see power, I see fans, but I don't see a POST. The voltage ratings on the memory ports can be adjusted in the BIOS AFTER THE COMPY POSTS!!!!! So unless you get a POST, you cannot get to the BIOS and thus adjust the memory voltage/timings.
I'm not fully aware that starting up a computer without RAM (or the incorrect RAM) would prevent you from seeing POST. Even then, my D-Bracket shows 4 red lights, which is supposedly indicative of a bad processor. I'm not fully convinced of this... but it is quite disconcerting. I'm at the gallows' end here.
If anyone can confirm that indeed the OCZ memory modules are incompatible with the MSI K9N series motherboards, please do so. It's either that, or the motherboard, or perhaps even the processor (*shiver*)
MSI has treated me well in the past (it's really a matter of luck in these cases with computers. That's why I hate them so much...) So I tried it again. It just seems all too illogical for it to happen this way because of a memory incompatibility (again, this is just speculation).
Took out the battery. Reset CMOS. Tried the motherboard out of the case on a non-conductive flat surface. NOTHING. It just starts up, but I get nothing. No POST. Nada. Zilch.
I work at a university, so I'll have my tech check it on Monday and see if it is either the processor, motherboard, or RAM (or anything else I am missing. I'm not seeing any grounding issues).
I'll keep you posted. Thanks for your vigilence!
Anyways, there's another winner, folks. I can't believe the sheer number of problems that I have found on the net. This is the first time this has ever happened to me... I'm really not too sure how to diagnose motherboard troubles. I see power, I see fans, but I don't see a POST. The voltage ratings on the memory ports can be adjusted in the BIOS AFTER THE COMPY POSTS!!!!! So unless you get a POST, you cannot get to the BIOS and thus adjust the memory voltage/timings.
I'm not fully aware that starting up a computer without RAM (or the incorrect RAM) would prevent you from seeing POST. Even then, my D-Bracket shows 4 red lights, which is supposedly indicative of a bad processor. I'm not fully convinced of this... but it is quite disconcerting. I'm at the gallows' end here.
If anyone can confirm that indeed the OCZ memory modules are incompatible with the MSI K9N series motherboards, please do so. It's either that, or the motherboard, or perhaps even the processor (*shiver*)
MSI has treated me well in the past (it's really a matter of luck in these cases with computers. That's why I hate them so much...) So I tried it again. It just seems all too illogical for it to happen this way because of a memory incompatibility (again, this is just speculation).
Took out the battery. Reset CMOS. Tried the motherboard out of the case on a non-conductive flat surface. NOTHING. It just starts up, but I get nothing. No POST. Nada. Zilch.
I work at a university, so I'll have my tech check it on Monday and see if it is either the processor, motherboard, or RAM (or anything else I am missing. I'm not seeing any grounding issues).
I'll keep you posted. Thanks for your vigilence!
D bracket is fairly accurate, but i think that there was just bad batches hardware thats causing all of this. I would try rmaing the memory and see what that gives u. if d bracket says processer is bad then rma that asap because most processor warrantys are for a very short period of time.
The_Unmaker
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It scared the hell out of me when I saw those 4 lights. But then I started reading around about the memory issue. I'm contacting newegg to see about the processor. They give seven days from date of purchase, so I'm still clear.
I'm sorry that I am presenting another similar problem and not a solution. The computer starts and no POST. Does anyone else get the 4 lights? (suspecting the processor and not the memory?)
I've posted a thread on the MSI support forum. Here is the link if anyone is interested:
http://forum.msi.com.tw/index.php?topic=97939.0
Thanks for your suggestion steve-0o0. I'll wait until Monday and see what the tech at my University says and more than likely start RMAing stuff. I'll try some more things today (but not too many, as this is giving me a headache)
I'm sorry that I am presenting another similar problem and not a solution. The computer starts and no POST. Does anyone else get the 4 lights? (suspecting the processor and not the memory?)
I've posted a thread on the MSI support forum. Here is the link if anyone is interested:
http://forum.msi.com.tw/index.php?topic=97939.0
Thanks for your suggestion steve-0o0. I'll wait until Monday and see what the tech at my University says and more than likely start RMAing stuff. I'll try some more things today (but not too many, as this is giving me a headache)
mytomshardwarename
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I didn't hook up the d-bracket because my case has 6 usb ports....I'll hook mine up and see if I get the same error you do.....Will prolly have to be tuesday before I get back though.....to much to do at work.
BBL
BBL
The_Unmaker
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I hear you. The reason this is so frustrating is that I'll have to be leaving for about two months for consulting. I wanted to take this new build with me and leave my old PC to my cousin... What frustration...
Anyway, don't always trust the D-Bracket. Since the AMD64 Socket AM2s have the memory controller embedded into the processor substrate, the likelyhood of a correct prediction by the D-Bracket is not 100%. Check into the memory issue or your power supply (is it a 24 pin ATX? Enough Power? Working?). Don't rule out the motherboard yet either.
Good luck!
Anyway, don't always trust the D-Bracket. Since the AMD64 Socket AM2s have the memory controller embedded into the processor substrate, the likelyhood of a correct prediction by the D-Bracket is not 100%. Check into the memory issue or your power supply (is it a 24 pin ATX? Enough Power? Working?). Don't rule out the motherboard yet either.
Good luck!
The_Unmaker
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mytomshardwarename
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Thanks...I love mum...tried to make her happy with this setup....although I hope I don't kick myself later for not waiting and getting the conroe, but I'm a bit of an AMD fanboy.
Anywho, I couldn't help myself. I think I'm a little OCD. I went ahead and hooked up the d-bracket (its 12:40, tomorrow is gonna be teh suck).
I got red@ 1, 3, & 4.....and a green on #2. Manual says "if it hangs" its trying to verify memory. So, my guess is the RAM. Anybody else have any info to back this up yet?
*brain racing*.....I hate it when crap doesn't work.
Anywho, I couldn't help myself. I think I'm a little OCD. I went ahead and hooked up the d-bracket (its 12:40, tomorrow is gonna be teh suck).
I got red@ 1, 3, & 4.....and a green on #2. Manual says "if it hangs" its trying to verify memory. So, my guess is the RAM. Anybody else have any info to back this up yet?
*brain racing*.....I hate it when crap doesn't work.
apache_lives
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The_Unmaker
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It might just be a memory incompatibility in your case. Either that or a bad motherboard/memory controller. If there is any way to swap the memory on your system, I would try that route first. It doesn't sound like your power supply would give you any troubles or that your processor might be bad. Don't discount that possibility yet either.
Good luck.
Good luck.
mytomshardwarename
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- May 23, 2006
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This is the reply I got from eryder@ocztechnology (which I got in less than 10 minutes btw, thanks eryder):
The SPD for the Tras is probably set too tight. About 2 weeks ago we discovered that the NF5 chipset needs the Tras set loose to allow the board to boot the first time. Your modules, while spec'd to run 5-5-5-12 which they will do, the board needs to see an SPD with the Tras at 15 for it to boot.
This is a new discovery with the release of the boards (the Beta units we had access to booted fine with Tras at 10 or 12) and the Intel rigs are not affected, so we have modules out in the market with an SPD on them that won't allow the new NF5 systems to boot.
We have fixed the SPD on all new shipments....but obviously we can't fix what is already sold, Plus as I said...they run fine in Intel systems, only those with the NF5 boards will have this issue.
Do you consider yourself fairly proficient with PC's? Have you ever flashed a bios in Windows with Winflash?
So we need to re-program the SPD on the modules.
If you have a friend with an Intel setup where we can get these modules booted, I can give you instructions and the tool to fix this yourself, if you think you can manage it.
Let me know.
Of course.....since we can't Post, this solution seems moot with our current boards. :S
However, I guess since the NEW boards supposedly come with this problem fixed, the solution is just RMA your board and get the new batch.
The SPD for the Tras is probably set too tight. About 2 weeks ago we discovered that the NF5 chipset needs the Tras set loose to allow the board to boot the first time. Your modules, while spec'd to run 5-5-5-12 which they will do, the board needs to see an SPD with the Tras at 15 for it to boot.
This is a new discovery with the release of the boards (the Beta units we had access to booted fine with Tras at 10 or 12) and the Intel rigs are not affected, so we have modules out in the market with an SPD on them that won't allow the new NF5 systems to boot.
We have fixed the SPD on all new shipments....but obviously we can't fix what is already sold, Plus as I said...they run fine in Intel systems, only those with the NF5 boards will have this issue.
Do you consider yourself fairly proficient with PC's? Have you ever flashed a bios in Windows with Winflash?
So we need to re-program the SPD on the modules.
If you have a friend with an Intel setup where we can get these modules booted, I can give you instructions and the tool to fix this yourself, if you think you can manage it.
Let me know.
Of course.....since we can't Post, this solution seems moot with our current boards. :S
However, I guess since the NEW boards supposedly come with this problem fixed, the solution is just RMA your board and get the new batch.
Wow I cant believe the amount of problems I have read about.
I can confirm the OCZ memory is not on the supported list but it does work. My DDR2-800 OCZ works fine. Although I never had a problem posting, my system would not install windows till I set he memory voltage to 2.1v. I also did not use the D-bracket. My 350w power supply only has a 20 pin connector, but works fine. I cant offer anymore suggestions. My system is running great.
My 2.0 sempron64 is running great at 2.4ghz on stock voltage. The temp did not go up at all over stock speed. Running 36c idle.
Admiral_Cecil
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Hello,
If it is not the PSU or any other components, then it may be that your board is: defective unit, DOA from shipping, or static shock from your case or yourself.
If it is not the PSU or any other components, then it may be that your board is: defective unit, DOA from shipping, or static shock from your case or yourself.
The_Unmaker
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I got a similar reply from eryder too. He told me that if you can run your memory modules on someone's intel (obviously with a capacity to run PC2-6400s and use winflash to reset the SPD, that it should work.
However, I am starting to suspect we are unable to POST for a different reason. Sure that Tras setting being wrong would do it too, but I'm starting to think the motherboard is dead. By the way, what did you mean by:
"However, I guess since the NEW boards supposedly come with this problem fixed, the solution is just RMA your board and get the new batch."
Are there new MSI boards with this compatibility issue fixed? Or were you talking about the memory modules?
My PSU was tested by the tech at my school. Works perfectly. We tested out the system with a 24 pin PSU. Nothing doing... I checked the video card on another machine. Works fine (it's the same brand as my motherboard anyways... so I don't think they would be incompatible... still, it worked on another PC...) I do not have the ability to test the memory modules as I do not have access to an intel with PC2-6400 capabilities.
The D-Bracket sounds fishy... 4 LEDs... I'm still not convinced, but MrsD has confirmed the memory works... (although the stated problem with the SPDs....)
So now it's either the processor or motherboard. If you'd like/can, you could try RMA'ing both. If you also can, swap out your processor and test it elsewhere.
Mine is not a grounding issue, but one of the two culprits listed above could be at fault... more sadness ensues...
However, I am starting to suspect we are unable to POST for a different reason. Sure that Tras setting being wrong would do it too, but I'm starting to think the motherboard is dead. By the way, what did you mean by:
"However, I guess since the NEW boards supposedly come with this problem fixed, the solution is just RMA your board and get the new batch."
Are there new MSI boards with this compatibility issue fixed? Or were you talking about the memory modules?
My PSU was tested by the tech at my school. Works perfectly. We tested out the system with a 24 pin PSU. Nothing doing... I checked the video card on another machine. Works fine (it's the same brand as my motherboard anyways... so I don't think they would be incompatible... still, it worked on another PC...) I do not have the ability to test the memory modules as I do not have access to an intel with PC2-6400 capabilities.
The D-Bracket sounds fishy... 4 LEDs... I'm still not convinced, but MrsD has confirmed the memory works... (although the stated problem with the SPDs....)
So now it's either the processor or motherboard. If you'd like/can, you could try RMA'ing both. If you also can, swap out your processor and test it elsewhere.
Mine is not a grounding issue, but one of the two culprits listed above could be at fault... more sadness ensues...
The_Unmaker
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I am RMAing my memory to OCZ based on a reply from eryder. Looks like they will take care of it. I tried some other DDR2 memory, but it still did not solve my POST problem. There is indeed a memory incompatibility issue, so contact OCZ ASAP and confirm this with a representative. If you suspect the motherboard or processor, RMA those (I am!)
Best of luck.
Best of luck.
I'm pretty sure it's a RAM incompatibility issue also
I'm sending back this shitty MSI mobo and getting the Asus
I dealt with MSI tech support too and they're freaking idiots.
I told them I already read their forums + faqs and to give me some advice I already dont know and they just repeated the same shit like they're reading from a script.
So I've lost confidence in their product and going with someone more reliable like Asus
MSI sucks
I've dealt with Abit tech support in the past and they're very knowledgeable and helpful too.
-----------------------------------
MSI K9N SLI nForce 570 AM2
Athlon 64 3500+ AM2
Ultra X2 550W PSU
EVGA 7600GT KO
1GB dual OCZ DDR2-800 PC2-6400 (OCZ28002048ELDCGE-K 2GB)
I'm sending back this shitty MSI mobo and getting the Asus
I dealt with MSI tech support too and they're freaking idiots.
I told them I already read their forums + faqs and to give me some advice I already dont know and they just repeated the same shit like they're reading from a script.
So I've lost confidence in their product and going with someone more reliable like Asus
MSI sucks
I've dealt with Abit tech support in the past and they're very knowledgeable and helpful too.
-----------------------------------
MSI K9N SLI nForce 570 AM2
Athlon 64 3500+ AM2
Ultra X2 550W PSU
EVGA 7600GT KO
1GB dual OCZ DDR2-800 PC2-6400 (OCZ28002048ELDCGE-K 2GB)
The_Unmaker
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Darn... And my current motherboard is an MSI K7 too. It's given me great service, so I cannot complain. I guess it's just the luck of the draw.
Once your RMA products arrive and the dust settles, can you comment on if the problems were fixed. I RMA'd both my processor and motherboard, so we'll see how it goes.
Once your RMA products arrive and the dust settles, can you comment on if the problems were fixed. I RMA'd both my processor and motherboard, so we'll see how it goes.
No way!
Same(-ish) set-up:
MSI K9N Platinum AM2 Socket 940 Motherboard
AMD Athlon 64 3500+ Socket AM2 BOX CPU
OCZ 1024MB PC5400 DDR2 667MHz Dual Channel
Same problem.
This is unbelieveable!
Got a few questions, though. The ultimate answer seems to be to send the MoBo back, yes?
or is the concensus to swap out the RAM?
Still have to go through all the touble shooting steps myself, but things look pretty hopeless for me.
What does RMA stand for? Tra?
Still pretty much a newb, and trying to learn to lingo....got much of it figured out, though.
The support on these boards out shines anything that MSI has been able to show me.
Last question. Who should I be complaining to? Manufacturer of MoBo/ Ram? The Vendor (tigerdirect)? My local senator? I want free stuff that works.
Thanks!
Same(-ish) set-up:
MSI K9N Platinum AM2 Socket 940 Motherboard
AMD Athlon 64 3500+ Socket AM2 BOX CPU
OCZ 1024MB PC5400 DDR2 667MHz Dual Channel
Same problem.
This is unbelieveable!
Got a few questions, though. The ultimate answer seems to be to send the MoBo back, yes?
or is the concensus to swap out the RAM?
Still have to go through all the touble shooting steps myself, but things look pretty hopeless for me.
What does RMA stand for? Tra?
Still pretty much a newb, and trying to learn to lingo....got much of it figured out, though.
The support on these boards out shines anything that MSI has been able to show me.
Last question. Who should I be complaining to? Manufacturer of MoBo/ Ram? The Vendor (tigerdirect)? My local senator? I want free stuff that works.
Thanks!
The_Unmaker
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No one should have to go through what we all have. Now, depending on the situation, I would send either the motherboard/processor back, or would also try contacting OCZ to confirm the issue with the SPD chip on the memory modules. It seems that the Tras timing (the last number on the timing series given. For example 5-5-5-12... 12 is the Tras number. I'm still not sure what it does, I'm not an expert with computers) is set to 12 when these MSI boards require it to be 15, which may explain POST errors (no POST)
Are you using a D-Bracket? Try installing it and see what LEDs turn on. Some people have shown that the D-Bracket hangs on the memory initialization. Mine hung on 4 red LEDs (bad processor). So I ended up RMAing the processor and motherboard together (Just to be safe. I hate to send stuff back, but I had no choice). I've been talking with the OCZ people about the issue, and they have come up with some solutions. Here are links to some threads:
http://forum.msi.com.tw/index.php?board=28.0
http://www.bleedinedge.com/forum/showthread.php?p=174659&posted=1#post174659
RMA stands for Return Merchandise Authorization and I'm not sure what Tras is.
Try clearing the CMOS using the clear CMOS button and even remove the battery for about 10 - 15 minutes. Put it back and try it again (Try it with the memory removed). Try turning it on on a non-conductive surface (be wary of electrostatic discharge (ESD) so assemble it in a room without carpet). Keep one hand on an unpainted part of the case so that you can avoid the ESD. Did you have trouble assembling the processor? Perhaps forced in the fan a little too hard? Try only using the bare minimum (CPU, memory, and video card) to start up the PC. See if it will POST)
If there is a way for you to check the power supply, do so. Also, see if any other RAM modules will work on the computer. Also check the video card. No beeps?
I'd say you should get your senator to mount a war against MSI or against computers all together. However, senators don't care about what their constituents think. So, bah. But I agree. This is getting much too ridiculous.
UPDATE
Okay, I work Odd hours, so "Morning" and "Night" are somewhat relative, bear with me.
Got home last night (this morning) and stripped the thing out of its case. Removed battery for several minutes (how ever long it takes to make a PopTart). Hit the Clear CMOS button a coupla times. Re-inserted the battery. More button pressing. Put it (the MoBo) on cardboard then hooked up power supply, vid card, keyboard and mouse, and 1 stick of RAM...
IT WORKED...(sort of)
I got picture, but kept getting some message about boot sequence. It would loop here every 2 or three minutes with the same messages popping up in that interval. After a few tries of resetting the machine, and hitting "DEL" key, I finally got into the BIOS (timing must be critical on this, 'cause I didn't get any message about "Hit Del to enter BIOS"...or whatever the appropriate message should be). Wasn't really sure about what I should be setting in Bios. I am under the impression that this particular board will auto detect hardware. So I....
Remounted the MoBo in the case making sure I insulated the standoffs. (I used a hole punch to punch out holes from some gasket material, then used an awl to punch a tiny hole for the screw to go through.) Re-attached the above components, including the power up and reset buttons on the case. Everything still worked as it had before. Still couldn't see any BIOS message, but after a few attempts and resets I made it in again
Next I tried my old Hard Drive. It seemed to power-up, but I heard a sort of whhrrr <click>.....whhrrr <click>.....whhrrr <click>.....whhrrr <click>..... and nothing else happened.
Going to do more research on these boards, and try more tonight whe I get home. (tomorrow morning)
Okay, I work Odd hours, so "Morning" and "Night" are somewhat relative, bear with me.
Got home last night (this morning) and stripped the thing out of its case. Removed battery for several minutes (how ever long it takes to make a PopTart). Hit the Clear CMOS button a coupla times. Re-inserted the battery. More button pressing. Put it (the MoBo) on cardboard then hooked up power supply, vid card, keyboard and mouse, and 1 stick of RAM...
IT WORKED...(sort of)
I got picture, but kept getting some message about boot sequence. It would loop here every 2 or three minutes with the same messages popping up in that interval. After a few tries of resetting the machine, and hitting "DEL" key, I finally got into the BIOS (timing must be critical on this, 'cause I didn't get any message about "Hit Del to enter BIOS"...or whatever the appropriate message should be). Wasn't really sure about what I should be setting in Bios. I am under the impression that this particular board will auto detect hardware. So I....
Remounted the MoBo in the case making sure I insulated the standoffs. (I used a hole punch to punch out holes from some gasket material, then used an awl to punch a tiny hole for the screw to go through.) Re-attached the above components, including the power up and reset buttons on the case. Everything still worked as it had before. Still couldn't see any BIOS message, but after a few attempts and resets I made it in again
Next I tried my old Hard Drive. It seemed to power-up, but I heard a sort of whhrrr <click>.....whhrrr <click>.....whhrrr <click>.....whhrrr <click>..... and nothing else happened.
Going to do more research on these boards, and try more tonight whe I get home. (tomorrow morning)
mytomshardwarename
Distinguished
- May 23, 2006
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- 18,510
RMA'd the board processor and sent my OCZ Newegg RAM (said they'd test everything for free) to Monarch Computer....I'll post the result when it is returned.
Thumbs up to Monarch for going above and beyond the call of duty. The guy who is helping me gave me his personal mobile number and said call him anytime. I told him about the issues we were having and he agreed to test everything for me.
This blows.....I hope some of the other vendors have a better showing when I build my next system. MSI was the only board that had all of the features I wanted though. Really disappointed in MSI this time. To bad, like my current board. I'm gonna have to agree with a previous poster though and say that the tech support at MSI is 3rd rate. It very much sounded like they were reading from a flip chart and weren't able to fix anything. The guys at OCZ were the ones who actually new what they were talking about.
Thumbs up to Monarch for going above and beyond the call of duty. The guy who is helping me gave me his personal mobile number and said call him anytime. I told him about the issues we were having and he agreed to test everything for me.
This blows.....I hope some of the other vendors have a better showing when I build my next system. MSI was the only board that had all of the features I wanted though. Really disappointed in MSI this time. To bad, like my current board. I'm gonna have to agree with a previous poster though and say that the tech support at MSI is 3rd rate. It very much sounded like they were reading from a flip chart and weren't able to fix anything. The guys at OCZ were the ones who actually new what they were talking about.
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