MSI Radeon 390 Outlet problem

HeartofPraxicFire

Reputable
Mar 19, 2015
5
0
4,510
I have recently got a MSI Radeon 390 8GB for Christmas and other computer parts.
The problem I am having is that whenever I connect a DVI cord from the GPU to the monitor I don't see anything on my monitor. However when I connect it to the motherboard instead of the GPU to the monitor it displays on my monitor. I have also tried an HDMI cord from the GPU to the monitor and nothing happened, but when I plugged it in to the motherboard to my monitor my display showed up. I saw another post where a guy was having a similar problem I had and he suggested to unistall the GPU's drivers so I tried that and installed them and still no luck (just to make sure is this the website for the 390? http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64). Also when booting up my computer I loaded up my motherboard's BIOS settings and I checked the on board display and it said that the PCIEX1 X16 slot was empty and that is where my video card is at. I am pretty sure my fans do not spin when I turn on my computer, but the MSI logo does light up.
Specs:

  • CPU: Intel i5-4690K
    GPU: MSI Radeon 390 8GB
    Ram: not too sure i just know it is 8 GB
    Motherboard: H81M-E34
    PSU: Corsair 750
    OS: WIndows 10 64bit
 
I have also tried updating the BIOS for my motherboard. I used the MSI Live updater installer and still no results. Also is there a place that I can check to see if my computer even recognizes if my GPU is detected besides checking the on board picture of my motherboard in the BIOS settings?