- Oct 30, 2004
- 32,252
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Well it's not like EVGA is the only company to do a flub.... it's all about how they address it.
MSI MoBos had an issue with the Killer Network NIC when they first started doing it ... later fixed with a Firmware Update. They also had an issue with the new 970s .... the test cards apparently got thru QA/QC fine but the retail cards had two issues ... a) On some the sticker was causing a fan problem (fixed by removing the sticker or exchanging the card) and b) they introduced a new feature whereby the two fans are independently controlled....and stop when not needed..... the start up voltage however is not enough to restart the fan when it's under load again, and you have to nudge it w/ ya finger to get it going again....this is fixed by just running the fan at 100% (via afterburner) for 24 hours to break in the new bearing or again, it can be exchanged.
Asus had some problems with some of their Z87 boards whereby external drives would not wake up after the system went to sleep. Wasn't able to be fixed but was corrected in the C2 stepping. Both Z87 and Z97 boards are sometimes afflicted with the BIOS Clock Freeze Big whereby the BIOS just freezes.... Two fixes were announced, 1st one was temporary, 2nd announcement was for a new BIOS that never arrived. Asus has since gone "mum" on the subject.
The same is true for all brands.... the difference is in how they handle it. In EVGA's case here however, that's just a bonehead thing. I can understand that when you introduce a new feature or lineup ya can't test every possible configuration .... could easily see MSI's fan thing slipping thru as the test samples likely didn't have the stickers and bearings after weeks on the test bench were well broken in.... but "missing" that your heat sink misses the GPU, there's no excuse for that.
MSI MoBos had an issue with the Killer Network NIC when they first started doing it ... later fixed with a Firmware Update. They also had an issue with the new 970s .... the test cards apparently got thru QA/QC fine but the retail cards had two issues ... a) On some the sticker was causing a fan problem (fixed by removing the sticker or exchanging the card) and b) they introduced a new feature whereby the two fans are independently controlled....and stop when not needed..... the start up voltage however is not enough to restart the fan when it's under load again, and you have to nudge it w/ ya finger to get it going again....this is fixed by just running the fan at 100% (via afterburner) for 24 hours to break in the new bearing or again, it can be exchanged.
Asus had some problems with some of their Z87 boards whereby external drives would not wake up after the system went to sleep. Wasn't able to be fixed but was corrected in the C2 stepping. Both Z87 and Z97 boards are sometimes afflicted with the BIOS Clock Freeze Big whereby the BIOS just freezes.... Two fixes were announced, 1st one was temporary, 2nd announcement was for a new BIOS that never arrived. Asus has since gone "mum" on the subject.
The same is true for all brands.... the difference is in how they handle it. In EVGA's case here however, that's just a bonehead thing. I can understand that when you introduce a new feature or lineup ya can't test every possible configuration .... could easily see MSI's fan thing slipping thru as the test samples likely didn't have the stickers and bearings after weeks on the test bench were well broken in.... but "missing" that your heat sink misses the GPU, there's no excuse for that.
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