MSI X99S SLI Plus problem

[Mugr]

hi there, i have been trying to get my motherboard to work with a 5820k, 16 crucial ballistix sport ram and a noctua cooler. For some reason the internal power light is on, but when i press the internal switch, not even the fan moves. Does it look like the socket in the picture is maybe damaged?
https://www.dropbox.com/s/nz8ginqkkexooyt/20150511_124637.jpg?dl=0

Any help would be appreciated.
Btw: using an enermax 620w power supply

 

[alexoiu]

Hi, the socket looks ok.
Are both 24 and 8 pin power cables connected?

 

[Mugr]

Yes, and they both should generally work, because I now reattached my old motherboard-cpu and they work without any problems. I am really stumped, I got all this awesome gear and have no clue why it is malfunctioning.

 

[alexoiu]

Try leaving only CPU and CPU fan installed and start the board by shortly touching with a screwdriver the 2 pins on the motherboard where the case power button gets connected (check the board's manual for their location).

 

[Mugr]

Ok, so no RAM or GPU...Will try, thanks a lot. It's just strange because neither the case power-button nor the internal power button, which is lighting up, work.

 

[alexoiu]

No problem. Post back the result.

 

[Mugr]

Nothing, no reaction, no fanmovement, no beeper sound. Could it be DOA despite the power light lighting up when connected to the psu?

 

[alexoiu]

If removing the 8 pin power cable, connecting a case fan to the motherboard (to a CHA_Fan) and starting the board, does the case fan spin?

 

[UnderAttack]

reconnect 8 pin and 16 pin power on motherboard
, and use single memory for testing

 

[Mugr]

Ok, so the newest update: I brought the motherboard back to the store and will receive a replacement early next week free of charge. Question: Whenever I reinstall the cpu, is there any chance that the old motherboard fried it and it will fry the new one in return?

 

[Mugr]

So, I recieved a new motherboard, hooked it up without RAM or CPU, just to see whether I would get a beeping sound: nothing. Shouldn't I get an error-code in such a situation? At least the power button lights up when it's connected to the psu. I cannot test it with cpu yet, I am still waiting for a mounting kit for my fan. Is there any chance that my psu is not compatible? It's an Enermax 630W, with 24pin and 8pin connectors, and it works very well with my old system...Any input would be appreciated...

 

[Mugr]

It's this one, and it has been working like a charm for years...http://www.newegg.com/Product/Product.aspx?Item=N82E16817194004

 

[alexoiu]

"Shouldn't I get an error-code in such a situation? At least the power button lights up when it's connected to the psu. I cannot test it with cpu yet, I am still waiting for a mounting kit for my fan.'

No, no beeps if CPU not installed.
When CPU available, try starting the board with only CPU, CPU fan and internal speaker installed. See if the CPU fan does spin and if any beeps.