[SOLVED] Multiple different BSOD after Windows 11 update :/

Mar 15, 2022
7
0
10
My PC: https://uk.pcpartpicker.com/user/Jamal_rahman/saved/CWCGP6

Quick context I built my PC back in 2019 I believe, and I received the results I expected from the parts I built it from. Until recently I decided to open Fortnite again after a year or 2 and realised I was experiencing frame drops, I messed with my settings a bit e.g. CPU core speeds, CPU voltage, etc. This resulted in my monitors getting the bug of no signal despite my PC working after some research I was getting told by multiple sources to do the classic remove CMOS battery on my motherboard and hold the power button for 30 seconds. That fixed it and then I loaded my PC and Fortnite was fixed and decided to upgrade to Windows 11. After the upgrade, I started getting multiple different BSOD some were when playing games and some were when using one tab of chrome. Some of these but not all include; Kernal auto boost invalid, dxgmms2.sys failed, System service exception, win32kfull.sys page fault, IRQL not less or equal, amdppm.sys, internal power error, and many others that I didn't search for solutions on chrome. Any solution I tried hasn't worked so far :/ I have even reset my entire PC including all my hard drives but the problem continues. All my drives were reinstalled to the latest recommended version as well.

P.S. I have no idea if the first bit is useful info but I thought it may come in handy incase :)
 
Solution
upgrading windows when you have errors just brings them along for ride

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . ...

Colif

Win 11 Master
Moderator
upgrading windows when you have errors just brings them along for ride

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .

dxgmms2.sys
that as well as some of the errors makes me think its GPU drivers

try running DDU in safe mode and reinstall AMD GPU drivers - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

update chipset drivers - https://www.amd.com/en/support/chipsets/amd-socket-am4/x470
 
Solution

gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/7r4tj6wL/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:031622-8562-01.dmp (Mar 16 2022 - 08:42:45)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process running at time of crash: FortniteClient)
Uptime:0 Day(s), 2 Hour(s), 41 Min(s), and 47 Sec(s)

File information:031522-8812-01.dmp (Mar 15 2022 - 13:03:04)
Bugcheck:PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:memory_corruption (Process running at time of crash: System)
Uptime:0 Day(s), 0 Hour(s), 27 Min(s), and 42 Sec(s)

File information:031522-8640-01.dmp (Mar 15 2022 - 13:17:10)
Bugcheck:KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE (162)
Probably caused by:memory_corruption (Process running at time of crash: csgo.exe)
Uptime:0 Day(s), 0 Hour(s), 13 Min(s), and 17 Sec(s)

File information:031522-8625-01.dmp (Mar 15 2022 - 12:34:47)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Driver warnings:*** WARNING: Unable to verify timestamp for amdkmdag.sys
Probably caused by:memory_corruption (Process running at time of crash: System)
Uptime:0 Day(s), 0 Hour(s), 10 Min(s), and 50 Sec(s)

File information:031522-10921-01.dmp (Mar 15 2022 - 12:23:05)
Bugcheck:PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:memory_corruption (Process running at time of crash: dwm.exe)
Uptime:0 Day(s), 2 Hour(s), 16 Min(s), and 35 Sec(s)
Possible Motherboard page: https://www.msi.com/Motherboard/X470-GAMING-PLUS

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 11 Master
Moderator
3rd crash mentions directx
4th crash mentions AMD GPU drivers
update catalyst
Oct 05 2021amdkmdag.sysAMD Graphics driver
5th crash mentions Directx, dwm.exe being victim makes it more obvious that its GPU drivers.

With 3 of 5 errors being caused by GPU drivers, could be all are.
 
Mar 15, 2022
7
0
10
I don't understand cus I clean installed my drivers, and my drivers are all up to date for the latest recommended version checked both manually on the website and through the AMD Radeon software. I don't really know what I'm talking about but in the "Spoiler: Dump File Results" it says for all of them that the cause is most likely memory corruption?
 

Endre

Honorable
My PC: https://uk.pcpartpicker.com/user/Jamal_rahman/saved/CWCGP6

Quick context I built my PC back in 2019 I believe, and I received the results I expected from the parts I built it from. Until recently I decided to open Fortnite again after a year or 2 and realised I was experiencing frame drops, I messed with my settings a bit e.g. CPU core speeds, CPU voltage, etc. This resulted in my monitors getting the bug of no signal despite my PC working after some research I was getting told by multiple sources to do the classic remove CMOS battery on my motherboard and hold the power button for 30 seconds. That fixed it and then I loaded my PC and Fortnite was fixed and decided to upgrade to Windows 11. After the upgrade, I started getting multiple different BSOD some were when playing games and some were when using one tab of chrome. Some of these but not all include; Kernal auto boost invalid, dxgmms2.sys failed, System service exception, win32kfull.sys page fault, IRQL not less or equal, amdppm.sys, internal power error, and many others that I didn't search for solutions on chrome. Any solution I tried hasn't worked so far :/ I have even reset my entire PC including all my hard drives but the problem continues. All my drives were reinstalled to the latest recommended version as well.

P.S. I have no idea if the first bit is useful info but I thought it may come in handy incase :)

Hello!

Just a quick recommendation:
Whenever you switch to another operating system, it is safer to do a clean install (format partitions etc.)

That could solve the errors...
 

Colif

Win 11 Master
Moderator
I don't really know what I'm talking about but in the "Spoiler: Dump File Results" it says for all of them that the cause is most likely memory corruption?
that appears in a lot of the BSOD I see, so much so I just ignore it. I don't think it means ram. Not when 4 of your errors all point at GPU drivers. If the driver it blames changes to something else after we fix GPU, then it could mean something.

Did you clean install them after running DDU?
 
download autoruns
from here:
https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

I looked at one of the bugchecks it was a single bit corruption. this can be caused by incorrect voltages to cpu pins.

first fix attempt would be to disable this driver:
AMDRyzenMasterDriver.sys Wed Oct 17 21:47:22 2018
reboot and see if you still get bugchecks.

you will also need to run cmd.exe as an admin and repair your installed files.
DISM.exe /Online /Cleanup-Image /Restorehealth
then you need to delete your pagefile.sys and create a new one
by deleting your virtual memory rebooting and turning it back on.
(otherwise the single bit corruptions will remain in pagefile.sys and compressed driver memory)

need to find out about amd crash defender first time I have seen this
amdfendrmgr.sys
 
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