My Blue Ray/ DVD player (HT-J5500w) won't play Blu-rays.

Linda-101

Commendable
Jul 15, 2016
2
0
1,510
My Blue Ray/ DVD player (HT-J5500w) no longer plays Blu-ray movies....not even ones we've previously watched. When the disc is placed in the player, it does the swirling "Loading" thing, then says "can't load, check your disc". It's only around 2 years old. How can we fix this problem?
 


My Samsung Blu-ray is connected to my TV...I'm not having a computer problem. The problem is definitely in the Blu-ray player. It has worked for around 2 years, now only a DVD will play in it. I read somewhere that Samsung blu-ray players may need an update, but if that were the case, wouldn't Blu-ray movies that I have already watched still work? I'm so confused.. :)