my c850d running Windows 7 just goes into 'startup repair' and then continues running, it runs all night in this mode and does

[MoG1949]

On trying to start up, computer goes into 'startup repair' and continues running like this for hours.
It has run all night in this mode but has not repaired the problem

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- Start with a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then see if it would boot up normally.
- If these doesn't work do try to run it in Safe Mode.
- While the laptop is booting up, repeatedly press on F8 until it loads Advanced Boot Options then select Safe Mode.
- Once in Safe Mode do run System Restore, restore it back to an earlier date or time before the problem even happened.
- Here's how to run System Restore: http://windows.microsoft.com/en-ph/windows7/restore-system-files-and-settings
- If all these will not work you'll need to reinstall Windows 7.

 

[MoG1949]

Hi,

Please do try these troubleshooting steps that may help in solving the issue.
- Start with a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then see if it would boot up normally.
- If these doesn't work do try to run it in Safe Mode.
- While the laptop is booting up, repeatedly press on F8 until it loads Advanced Boot Options then select Safe Mode.
- Once in Safe Mode do run System Restore, restore it back to an earlier date or time before the problem even happened.
- Here's how to run System Restore: http://windows.microsoft.com/en-ph/windows7/restore-system-files-and-settings
- If all these will not work you'll need to reinstall Windows 7.

 

[MoG1949]

Hi, Many thanks for your prompt reply, I've just tried the battery removal and button press you advised but no matter what I do or what I select on start options ( start using repair or start normally) it just goes into the Startup Repair mode, what if I go into the f12 options?
Mo