My computer is all kinds of F*cked up: BSOD, home button doesn't work (neither does the charm's bar) PLEASE HELP.

simsim646

Reputable
Sep 5, 2014
45
0
4,530
If you do read all of this and provide some help I will be soo thankful, my day was poop because of this.

DISCLAIMER: I have windows 8.1, I do not update it because every time I try to update it just fails and reverts to an older version.

Ok before all of this my pc had a tendency to freeze whenever I watch a stream on twitch.tv. It still freezes from time to time (rarely) but the freezing is super consistent when I go on twitch. Anyways I was watching the cs go major on my pc and it froze again, so when I restart my computer it got from bad to almost broken. It started off as a black screen (1st restart), then I tried to refresh my computer (It was stuck on the part where they download my apps...), then I got fed up and tried to reset my pc (there was a lot of errors so it just wouldn't let me). Eventually I got really frustrated, so I insert my old windows 8.1 install disc and I'm not sure if this was a big mistake or not, but I deleted everything I had in my ssd and hdd (I DID THIS IN THE INSTALLATION MENU). After a few tries of trying to reinstall windows 8.1 (because I hopefully wiped everything that I had earlier) I finally got it to work, because I did some research and managed to fix some of the errors that stopped me from reinstalling. After the fresh install, there is nothing remaining in my hdd and just an OS in my ssd, so I downloaded all my stuff and everything was fine until my pc started crashing. Not just in game but crashing everywhere. I'm kinda exaggerating as I'm not crashing right now, but anyways I would start having BSOD. What makes this really hard is that I CANNOT access the windows home button or the charm side bar. I tried to reset the window explorer thing ( a trick people on the internet said to do) but it still remains unresponsive. I think the reason I have BSOD is because my RAM is faulty. One common error message I get is MEMORY MANAGEMENT ERROR. So I boot up Memtest86 and this is the result (i took photos)
https://imgur.com/gyWo7Ij,cKBzX5C#0 ( 2 photos)
*also I only ran memtest86 for 2.5 hours so I might not give a lot of information.
Anyways so that is all I can really say, I guess in the end I want to know if I need to replace my ram (or maybe another part) AND I want to know how to regain the home button function.
*sorry to ask so much but did I screw up when I deleted everything in my ssd and hdd when trying to reinstall windows?

TL;DR My computer freezes when watching twitch.tv streams. Sh*t goes down and I tried to do a fresh reinstall of windows 8.1, failed a few times, when I finally got it down, BSOD and home button not working anymore, maybe I need to replace RAM?
 
Solution
you do have a bad stick of ram or a cpu issue. if you have two sticks of ram pull one and rerun memtest if there no errors then swap the ram and rerun.if it fails you know which stick is bad. then use the ram vendor rma form to do a replacment. for your windows error as you have a bad ram stick i would get memtest to pass when it does move your persoal data off the ssd onto the hard drive. shut down and unplug the data cable to the hard drive and reinstall windows to the ssd. after the install is done and windows is working fine plug the hard drive back in.
you do have a bad stick of ram or a cpu issue. if you have two sticks of ram pull one and rerun memtest if there no errors then swap the ram and rerun.if it fails you know which stick is bad. then use the ram vendor rma form to do a replacment. for your windows error as you have a bad ram stick i would get memtest to pass when it does move your persoal data off the ssd onto the hard drive. shut down and unplug the data cable to the hard drive and reinstall windows to the ssd. after the install is done and windows is working fine plug the hard drive back in.
 
Solution
OK so I turned on my pc and everything just got worse. I can't access any programs and it won't even let me try to reinstall because it just gives me an error:windows cannot install required files. The file may be corrupt or missing. Error code 0x80070570. I'm thinking about buying a new pair of ram as people said that this error is caused by faulty memory stick. But I'm worried if my ssd and hdd are corrupted so do I need to replace them also?
 

TRENDING THREADS