my computer keeps freezing up

HydroQuarintine

Commendable
Nov 29, 2016
41
0
1,530
it just happened reacently, my pc will freeze everything but the mouse were im forced to hard reset and every time it has happened i was ether converting a video or was downloading an update on steam
 


IF you could give us more details about your machine and the issue you're facing we might be able to help you solve it faster.

Are you somewhat familiar with PC software/tech ?
Are you running, Windows - Linux ?
Is it an old/new - laptop/PC machine that you're using ??
Have you installed any peripherals lately, like external Bluetooth, Webcams, Portabl Hard drives/Internal,Wireless mouse/keyboard etc.


Any detail will help us understand your situation.
 


hardware yes software meh

im running windows 10 Pro

i have custom built desktop with and 2nd gen i5 and 18gbs of ram

i have not installed any new hardware

this all just started happening this month and all i can think is it may have something to do with recent windows updates
 


I'm not sure if you did this before, but just to exclude a hardware issue and save some time, Try this simple steps before we do anything else: open "Task Manager" By right clicking on the taskbar, that's the long bar in the middle at the bottom. when a four ground window pops up, go to the "Performance" Section and watch out for the "CPU USAGE" percentages, while you're doing your usual work on the machine. ALSO ! Look for the "Hard drive" and see if it's being used excessively by your OS Win 10.

If one of these 2 components show high % usage, let's say for longer than usual, like 5 minutes or more, it is definitely a software issue, that might be related to windows updates or something else.

Also please check your system temperatures if you can to see if it's operating at normal levels.
 
even after swaping ram nothing changes its the same old thing

-try to install a program *freeze and crash*

-extract a file *freeze and crash*

-try to download a game *freeze and crash*

-move any file over 2gbs *freeze and crash*

im starting to think its my SSD but the crystaldiskinfo says its good