I've been having this problem for a while and can't seem to get any answers.
I live in a fairly small apartment with my brother. He set up the modem/router pretty far away (relative to the size of the apartment) and he apparently has no internet trouble at all. For almost a year I didn't have any major internet problems. Sure it was always slow to download stuff but the only time latency annoyed me was while playing MMORPGs, and it's not like those require the fastest connections. However, sometimes around July, the internet started cutting out. Our ISP (Comcast Xfinity) insisted it was the modem and our modem company (Motorola) insisted it was the ISP. The ISP changed some wires and the modem company sent us a replacement, but I still continue to lose my signal.
I wondered if it was because we recently got new neighbors and possibly their wifi signal was interfering with mine since the signal from my brother's wifi was pretty weak here. After all, my laptop works great when sitting next to the router. To fix this I bought a TP-Link RE315 range extender, but that also didn't work. At least, it doesn't work here. I tried it at my parent's house last week and I had no problems with it at all. Yet for some reason at my apartment, it will just lose connection to the internet, or sometimes straight-up disconnect for a moment or two. It doesn't matter if I'm using 2.4 GHz or 5 GHz. Sometimes it drops the connection for a few seconds, sometimes it will go down for hours.
The connection lights on the extender stay solid, and the location is registered as a 'perfect location' according to the app it came with. It seems pretty clear that it's getting a signal, so I don't know why I'm losing a connection. Since the extenders worked at my parent's house I have to assume that it's something to do with the router, even though we replaced it. I've also noticed recently that my Switch no longer can connect to the router from my room despite having no trouble doing so before, and I have to move closer to make it work.
Could this be caused by interference from other wifi signals? Could it be a setting on the router? Is there something wrong with the hardware? At this point I'm considering just buying a new router and modem separately and seeing if that fixes anything.
Also, this may not be related but about 70% of the time I do a Google search it keeps asking me to do a security check, and I my pc gives me messages saying my network has weak security. I can't do much about that since my brother is stubborn about his password, but if I may as well mention it in case it helps.
For reference, my router/modem is a Motorola MG7550 and my extender is a TP-Link RE315
I live in a fairly small apartment with my brother. He set up the modem/router pretty far away (relative to the size of the apartment) and he apparently has no internet trouble at all. For almost a year I didn't have any major internet problems. Sure it was always slow to download stuff but the only time latency annoyed me was while playing MMORPGs, and it's not like those require the fastest connections. However, sometimes around July, the internet started cutting out. Our ISP (Comcast Xfinity) insisted it was the modem and our modem company (Motorola) insisted it was the ISP. The ISP changed some wires and the modem company sent us a replacement, but I still continue to lose my signal.
I wondered if it was because we recently got new neighbors and possibly their wifi signal was interfering with mine since the signal from my brother's wifi was pretty weak here. After all, my laptop works great when sitting next to the router. To fix this I bought a TP-Link RE315 range extender, but that also didn't work. At least, it doesn't work here. I tried it at my parent's house last week and I had no problems with it at all. Yet for some reason at my apartment, it will just lose connection to the internet, or sometimes straight-up disconnect for a moment or two. It doesn't matter if I'm using 2.4 GHz or 5 GHz. Sometimes it drops the connection for a few seconds, sometimes it will go down for hours.
The connection lights on the extender stay solid, and the location is registered as a 'perfect location' according to the app it came with. It seems pretty clear that it's getting a signal, so I don't know why I'm losing a connection. Since the extenders worked at my parent's house I have to assume that it's something to do with the router, even though we replaced it. I've also noticed recently that my Switch no longer can connect to the router from my room despite having no trouble doing so before, and I have to move closer to make it work.
Could this be caused by interference from other wifi signals? Could it be a setting on the router? Is there something wrong with the hardware? At this point I'm considering just buying a new router and modem separately and seeing if that fixes anything.
Also, this may not be related but about 70% of the time I do a Google search it keeps asking me to do a security check, and I my pc gives me messages saying my network has weak security. I can't do much about that since my brother is stubborn about his password, but if I may as well mention it in case it helps.
For reference, my router/modem is a Motorola MG7550 and my extender is a TP-Link RE315
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