Question My Dell 5175 is overheating ?

[knowledge2121]

I have a Dell 5175 (m5-6y57) and it is overheating.

Idle temp: 68c

While installing Windows updates: 85c

Is the heatsink removable on this laptop ? Can I re-apply the thermal paste ? Any other solutions ?

 

[NightHawkRMX]

Those temperatures are within the allowed temperatures for the Intel M5-6Y57, and to be expected given its passively cooled.

Here is the service documentation for your device:

Latitude 5175 Service-Handbuch | Dell Deutschland

 

[knowledge2121]

the service documentation doesn't mention how to remove the heatsink. is the heatsink soldered to the CPU/board ? in that case I don't even need to re-apply the thermal paste ?

So you're saying I shouldn't touch it ? it is normal ?

 

[DanielCalota]

I have a Dell 5175(m5-6y57) and it is overheating.

Idle temp: 68c

While installing Windows updates: 85c

Is the heatsink removable on this laptop ? Can I re-apply the thermal paste ? Any other solutions ?

Hi , this is the motherboard for your model https://www.aliexpress.com/item/1005003375725227.html, you can see the processor and also the cooling of the sistem , you cannot change much , is no fan , in this case you can try update bios and also all drivers and verify after and see if is a difference.

 

[knowledge2121]

Hi , this is the motherboard for your model https://www.aliexpress.com/item/1005003375725227.html, you can see the processor and also the cooling of the sistem , you cannot change much , is no fan , in this case you can try update bios and also all drivers and verify after and see if is a difference.

All drivers and bios are up to date....
Are the temps I am getting normal ?

 

[DanielCalota]

All drivers and bios are up to date....
Are the temps I am getting normal ?

If all up to date the temps are normal , if is to hot and the laptop don't work correctly,in that case you can go in a service , in order for them to verify further , but sould be ok , you just need to test .

 

[knowledge2121]

I figured out the problem, My laptop only overheats when the charger is plugged in and it is charging. When the charger is plugged out, the temps are normal....any fixes for this?

 

[NightHawkRMX]

Often times the CPU runs at a higher power state on charge than it does on battery.

The temperatures you are saying are not overheating.

 

[knowledge2121]

I have set the Processor power management to "performance" in the power options both when plugged and unplugged.