My dell lap inspiron i5 is showing restart for past 1 week..nothing else happens..have already trìed the battery trick..no lu

[Devi Devaraj]

It showed windows couldnt complete the updates undoing changes please dont switch off the laptop..but now it shows restarting..its really been more dan a week now..have tried removing the batteries..the screen at times changes back to the windows update..

 

[Laptop_Nerd]

Hi,

Here are some troubleshooting steps that may help in solving the issue.
- First is to do the hard reset, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If it will not work try to load the laptop in Safe Mode, while the laptop is booting up repeatedly press on F8 until it loads Advanced Boot Options then select Safe Mode.
- If it will load in Safe Mode run System Restore, restore the laptop back to an earlier date or time before the problem even happened.
- Here's how to run System Restore: http://windows.microsoft.com/en-PH/windows-8/restore-refresh-reset-pc
- If it will not load in Safe Mode unfortunately the last option would be to reinstall Windows.
- You can reinstall Windows using the System Recovery disc that came with your laptop or if it didn't came in with one you can order one from Dell.