My display suddenly goes black and white after installing latest AMD Catalyst driver for my new graphics card

[SkiPPeR95]

So, I bought an Asus R9 290 DirectCU II graphics card recently. After installing it to my PC, I boot up my computer and install the driver from the disc that comes with the GPU. After finished install I restart my computer and suddenly the display went black and white. I've try to download and install the latest driver from AMD website but still happen. When I uninstall the driver everything works fine, but the bad thing is I can't play any games. How do I solve this??? Please help me 🙁

 

[KyleADunn]

Could I have you first reseat your GPU:
-Unplug the machine (essential for the power cycle process)
-Remove the card from the mobo, and disconnect the connectors
-Place the card back in, and reconnect
-Plug back in and turn it on

Then could I have you remove all the OLD graphics drivers, as well as new, and then reinstall the latest ones?

And also, what is your PSU? Wattage, brand, etc?

Hope we can help you resolve this!

 

[JackNaylorPE]

Procedure for changing GFX cards.

1. Download latest driver for new card
2. Uninstall current drivers and reboot
3. Run CCleaner to make sure no leftovers for GFX drivers in registry
4. Shut down and turn off PSU via back switch
5. Swap cards.
6. Boot to Windows, don't let it install anything automatically.
7. Install new driver

Ya can usually skip 3 unless sou have something borked....

 

[SkiPPeR95]

Could I have you first reseat your GPU:
-Unplug the machine (essential for the power cycle process)
-Remove the card from the mobo, and disconnect the connectors
-Place the card back in, and reconnect
-Plug back in and turn it on

Then could I have you remove all the OLD graphics drivers, as well as new, and then reinstall the latest ones?

And also, what is your PSU? Wattage, brand, etc?

Hope we can help you resolve this!

I've followed all of your instruction but still it didn't do nothing. My display still went black and white. It seem that it's because of the driver regardless the latest one or not. I'm so frustrated right now 🙁
Oh btw, I'm using AMD FX8350, 8GB Corsair ram, and a Corsair GS600 power supply.
Any other solution, please help me!

 

[KyleADunn]

It sounds like either loose GPU connection in the pci-e slot, or as if the improper drivers are being installed. Did the GPU make a distinct click when you reinserted it?

 

[SkiPPeR95]

It sounds like either loose GPU connection in the pci-e slot, or as if the improper drivers are being installed. Did the GPU make a distinct click when you reinserted it?

Yes there is a click sound when I put the card on the pci slot and I'm sure it sits properly but still that didn't do nothing.

 

[KyleADunn]

It sounds like either loose GPU connection in the pci-e slot, or as if the improper drivers are being installed. Did the GPU make a distinct click when you reinserted it?

Yes there is a click sound when I put the card on the pci slot and I'm sure it sits properly but still that didn't do nothing.

Have you tried updating your BIOS, and done a Windows update? Since it's a very recent card, an older BIOS may not work well with the newer gpu. Also make sure the dual-bios switch on the r9 290 is set to option 1, not 2. It's a tiny physical switch on the top of the card.

 

[JackNaylorPE]

The PSU is not one I would call "acceptable" and just above the minimum recommended but i doubt that's the problem unless you are overclocking something..

Here is Guru3D's power supply recommendation:

AMD R9 290 - On your average system the card requires you to have a 550 Watt power supply unit.
AMD R9 290 Crossfire - On your average system the cards require you to have a 700 Watt power supply unit as minimum.
AMD R9 290X - On your average system the card requires you to have a 550~600 Watt power supply unit.
AMD R9 290X Crossfire - On your average system the cards require you to have a 800 Watt power supply unit as minimum.

If you are going to overclock GPU or processor, then we do recommend you purchase something with some more stamina.

The BIOS is not your problem.

The card's age won't be an issue, it's already past the half way point as far as "being current".

But here's the key .... "So, I bought an Asus R9 290 DirectCU II graphics card recently. "

What does Asus Tech Support say ? They should guide you thru a troubleshooting procedure ain about 10 minutes.

The cable from monitor to card might be a problem,

 

[SkiPPeR95]

The PSU is not one I would call "acceptable" and just above the minimum recommended but i doubt that's the problem unless you are overclocking something..

Here is Guru3D's power supply recommendation:

AMD R9 290 - On your average system the card requires you to have a 550 Watt power supply unit.
AMD R9 290 Crossfire - On your average system the cards require you to have a 700 Watt power supply unit as minimum.
AMD R9 290X - On your average system the card requires you to have a 550~600 Watt power supply unit.
AMD R9 290X Crossfire - On your average system the cards require you to have a 800 Watt power supply unit as minimum.

If you are going to overclock GPU or processor, then we do recommend you purchase something with some more stamina.

The BIOS is not your problem.

The card's age won't be an issue, it's already past the half way point as far as "being current".

But here's the key .... "So, I bought an Asus R9 290 DirectCU II graphics card recently. "

What does Asus Tech Support say ? They should guide you thru a troubleshooting procedure ain about 10 minutes.

The cable from monitor to card might be a problem,

Speaking about the cable from monitor to the card, oh ya, I'm using a display port to VGA converter, like this --> http://www.newegg.com/Product/Product.aspx?Item=N82E16815158211&cm_re=display_port_to_vga_converter-_-15-158-211-_-Product because I'm using an old Samsung monitor that only has a VGA port. I think this might be the problem. If so, then should I'm buy a new monitor? About Asus Tech Support, the R9 290 that I bought is an OEM version, so I have no warranty and I never bother want to ask them.

 

[FastFive]

I have the same issue how ever i use the latest drivers for a couple weeks and 2 days ago my card started with giving artifacts and weird crashes. Now windows doesn't recronise the card anymore and if you boot to windows and the moment the login screen appears i get a black screen and the pc keeps rebooting tried in 2 systems. My card is a HD6850

 

[zombiesoul]

On the amd catalyst control center , go to preferences and restore all options to factory defaults, that should do it.

 

[Jaycen Gabel]

This recently happened to me I enabled v sync always on in the ccc menu then applyed it boom my display is black and white , no mater what i do in that slot its black and white , Put my card in a new slot my color is back so im thinking you fried something in the moba like i must have

 

[JJ56]

Had the same issue....
Uninstalled and installed the same driver same problem
The way i fixed mine was to uninstall the current driver restart and install an old verson of amd driver.
This fixed my issue.

 

[raystorm79]

On the amd catalyst control center , go to preferences and restore all options to factory defaults, that should do it.

DAng, thanks a lot. same thing happened to me. restore to factory defaults worked for me

 

[millare69]

On the amd catalyst control center , go to preferences and restore all options to factory defaults, that should do it.

This worked...