Question I removed heatsink, it felt superglued, now laptop randomly shuts off after 3-5 minutes, then every 20 seconds ?

Jul 28, 2025
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So I opened up my laptop to clean my fans and was thinking of replacing my thermal paste for my heatsinks on my CPU and it felt like superglue and I had all the screws out of it and finally fot it but i felt like I broke something and this doesn't look normal to me compared to the desktops I used to build. Now my laptop turns off after about 3 minutes and then once it does it once it'll turn off every 20 seconds and then every 5 until it basically just turns off instantly. Is the CPU broken ?

I want my $2500 laptop to work please help... Okay I'm uploading two pictures here because I don't know enough to figure out why my laptops turning off now but these two things look split in half like sandwich bread, is this toast and if so do I need new CPU or an entirely new motherboard AND CPU? Or am I just not putting this back on correctly and it's fine? Thanks -Alex never mind it's not letting me upload these pictures...
 
upload image to imgur.com and post the link here
exact model of the laptop?
I fiddled with the heatsink a little bit and got it to work for quite a few hours today, then after unplugging my USB cable imthe computer shut off, I turned it on later and got a BSOD that read something along the lines of "dxgkrnl error". What I'm coming to the conclusion of is I'm having surges or power/wattage shortages. I don't have the ability to open my laptop back up right now as I'm homeless and have been working on it at the library.

I have an Origin PC laptop (EON-SL16) that Corsair sent as a replacement to my first one. I can't find the real serial number on the bottom of it and the sticker has become faded. I'm so frustrated and sad, since I seemed to fix the heatsink issue i dont want to mess with it again to take another picture. Anymore help would be appreciated thanks for your reply. -Alex
 
these two things look split in half like sandwich bread, is this toast and if so do I need new CPU or an entirely new motherboard AND CPU?
Most laptop CPUs are soldered in and I doubt you'll find anyone who can guarantee a cost effective repair. It takes a considerable amount of heat and skill to unsolder a laptop CPU. If you've ripped the IHS (Integrated Heat Sink) off the CPU and exposed the Silicon die, you've seriously compromised its ability to transfer heat to the CPU. You may even have cracked or chipped the die which is bad news.

It would be easier to advise if you can upload pictures of the CPU. Enthusiasts sometimes "de-lid" their desktop CPUs by removing the IHS and replace the existing thermal compound with liquid metal, which requires a level of skill and great care to avoid spillage. If your laptop CPU ended up looking anything like the processor in this video, you've accidentally de-lidded your processor.
View: https://www.youtube.com/watch?v=5iZx2-PvJMU


I've repasted hundreds of desktop CPUs, but I've never touch a GPU or a laptop CPU. Some people like to repaste their GPUs every few years, but I play safe and leave well alone. The more expensive the chip, the less likely I am to take risks.

I'm coming to the conclusion of is I'm having surges or power/wattage shortages.
Any short circuits are likely to cause permanent damage and the laptop will die. It's more likely you've compromised the ability of the heatsink to dissipate heat from the CPU and it's overheating or throttling.

Take the laptop to a professional repair shop and ask them to evalute any damage. Sorry, but you may need a new motherboard. It might be cheaper (but still very expensive) to replace the entire laptop. Spare parts for laptops can be difficult or impossible to obtain. A replacement motherboard might cost more than buying another (identical) laptop.