My ethernet connection is limited / unidentified network in windows 8.1. I can't seem to solve the problem please help

[stevepmale]

My ethernet connection shows as limited / unidentified network in windows 8.1. It was working fine for about 2 weeks and one evening it just stopped working. I've tried a number of fixes and I could really use some help. Variables eliminated so far:

Router
Ethernet cable
Hub
ethernet card

I've taken the following steps:

1. Swapped out ethernet cable
2. Reset router
3. Reset computer (full power down)
4. Purchased usb to ethernet adapter (same problem persists)
5. Updated drivers, rolled back drivers
6. System restore
7. Windows update
8. Manually assigned IP using IPV4

Any help I can get here would be most appreciated.

Thanks

 

[Emerald]

have you tried a different network port on the switch or router?

 

[stevepmale]

Yes I've tried multiple ports on the switch and have connected the PC directly to the powerline outlet. No difference. Other devices plugged into the switch still have internet access.

 

[Nuck Chorris]

Right click on the internet logo in your taskbar (next to the time and date) and click on 'Troubleshoot problems'. That should fix your problem or atleast let you know what's wrong

 

[HyNrgy]

have you tried doing a safe mode with networking? Have you tried doing a full virus scan or malware scan?

 

[Jeanie H]

I had this problem on a Windows 8.1 machine and the troubleshooter did not solve it. Symptoms were that it said it was connected but "limited" and I couldn't figure out why. I tried the wireless connection as well as an ethernet connection and got the same "limited" connection. This video goes really fast but it solved my problems just using the first minute or so. I never had to go into my Power settings. It was just the steps that he shows for each of the Network Connections.

https://www.youtube.com/watch?v=3Tqutn9fvjk

 

[TimTheTimeTraveler]

If you pay close attention he has connection to the Internet almost all the time in the video. Making all his "adjustments" invalid and a waste of my time. I did everything in that video and not once have I been connected.