Question My GPU keeps crashing when I'm gaming ?

[Mxshii]

Hello, so i have a problem with my GT710 that it keeps crashing in games but when i run furmark it doesn't crash and the temperature doesn't exceed 48°C.

 

[rgd1101]

what game exactly? what resolution? what detail level?

is this the system? https://forums.tomshardware.com/threads/my-pc-keeps-restarting-for-no-reason.3841027/
upgrade the psu yet?

 

[Mxshii]

I cant send a reply IDK why help??

 

[rgd1101]

does it matter if you can post?

 

[Mxshii]

does it matter if you can post?

What do you mean?
whenever I try to answer your questions It doesn't let me and says oops we ran into problems

 

[Mxshii]

Your content can not be submitted. This is likely because your content is spam-like or contains inappropriate elements. Please change your content or try again later. If you still have problems, please contact an administrator.
This message why does it appear???

 

[rgd1101]

probably the name of the game.

 

[Mxshii]

what game exactly? what resolution? what detail level?

is this the system? https://forums.tomshardware.com/threads/my-pc-keeps-restarting-for-no-reason.3841027/
upgrade the psu yet?

This yes was my thread, my gpu crashes and yea my gpu also crashed before upgrading my psu so it is definitely not psu problem
My system:
i5 4590
14gb ram
Psu 630w bronze (new)
Windows 10
1tb hdd
Gt710 gpu

 

[Mxshii]

and also my gpu doesn't crash in any stress test idk how? but in simple games like val and gta v it does

 

[Satan-IR]

What kind of crashes? Game crashes to desktop? Or you epxerience any BSODs?

What resolution you play at? Full HD?

What brand and model is that 630W PSU? Wattage is an important number when choosing a PSU but it's not the only important factor.

Not quite sure about the other game but GTA V is not a 'simple' game. It's an open world CPU-intensive game which, given how the graphics settings are set by user, can be taxing even for a GTX 1070 at FHD, and a GT710 is not stronger than a 1070 for example. I mean (we don't know resolution and details settings) but your CPU might be able to prepare the needed frames but the GPU can't handle that much.

Also how do you have 14GB or RAM? What brand model and size RAM sticks are you using? Mixing and matching RAM modules can cause many problems including applications/games crashing.

Have you monitored CPU and GPU temps when gaming and when crashes happen?

 

[Mxshii]

No BSODs

I play at 1024x768 because of my CRT Mointor

my psu is thermaltake smart series 630w and trust me the gpu used to crash on the old psu

I play on low graphics dx10 and 800x600 it runs well at 60 fps but crashes after 5-10 mins

my rams are ddr3, samsung ones 4 ram sticks, three of them are 4gb and the last one is 2gb, they have the same speed 12800U.

I monitored both cpu and gpu temps

CPU at 40°C
gpu at 38°C

 

[Satan-IR]

Yes guessed as much, 3x4GB and 1x2GB RAM sticks. What are exact model numbers for the RAM sticks? As said before, mixing and matching RAM taht did not come as a kit/pack can be a gamble. Even from same manufacturere and identical specs. They cause various issue from erros and crashes, BSODs and sometimes in some systems they just outright refuse to boot.

What brand and exact model is your motherboard? I would take the 2TB and one of the 4GB RAM sticks out and check the system with 2 RAM modules in the proper slots determined by the motherboard manual (usually 2dn and 4th slots counting from CPU socket).

Not sure 8GB would be enough for Windows and the games though. But if you use all three of 4GB ones the system would probably run in single-channel mode instead of dual-channel, given the age of the system. Not sure you're board (don't know what it is) and your CPU support felx mode. But you might need all 12GB running Windows 10 and those games.

I would test using 2 of the 4GBs (dual-channel) for a while and see if crashes happen with some stress testing and keeping an eye on temps as well.

I would also test the RAM sticks, one at a time with bootable MemTest86 to see if any of them is bad and throws errors.

 

[Mxshii]

Should let you know my pc is HP Tower 800 G1
My motherboard manufacturer is Hewlett-Packard.
Motherboard Model: 18E4
Also worth mentioning I ran MemTest86 and found no issues

 

[Satan-IR]

It wouldn't hurt to to update chipset drivers if newer versions are avialble from HP website.

I repeat, you're mixing RAM. That could be the cause of issue. I guess my suggestion would still be to try and test without mixed RAM.

 

[Mxshii]

Ok, look should I update the bios?
And yes I do have mixed ram but why does other gpu's work fine on my pc?

 

[Satan-IR]

I would first try without mixed RAM and see if updating the chipset helps or not. Updating BIOS might help but I would hold that for the time being. Updating BIOSes is always a bit riksy as a botched update can brick the motherboard. It doesn't happen everytime you try to update a BIOS but it's a posibility.

And yes I do have mixed ram but why does other gpu's work fine on my pc?

You didn't mention this before, did you? What other GPU have you tried? NO crash in games with the other GPU? If other GPU worked fine in games with the system *as is* now with the mixed RAM your GT710 maybe faulty or failing.

To check that you can try the 710 on another PC if avilable and see if does the same there too or not.

CPU at 40°C
gpu at 38°C

Also these temps must have been the idle temps. I don't think they can remain that low when the system is under heavy load such as a game like GTA V, despite lower resolution and low details.

You can run HWiNFO and GPU-Z in the background then run the game and see how hot the CPU and GPU are when the game crashes.

 

[Mxshii]

I mean gpu crashed on another pc
This pc specs were intel core 2 duo
Psu 320w
6gb ram ddr3

And yes I tried RX 570 on my pc it works smoothly

And also worth noting gt710 was at 30°C i swear when running gta v but keep in mind that i opened the pc case and left in the air without closing it

And on funmark and heaven uniengine gpu temp was 48°C

 

[Satan-IR]

I mean gpu crashed on another pc
This pc specs were intel core 2 duo
Psu 320w
6gb ram ddr3

If by this you mean the GT710 crashed on this system too and you tested a RX 570 on your and it was OK maybe the GT710 is faulty.

Also did you remove the AMD driver (assume you installed for testing the 570) when you put your GT710 back in your system and install the nvidia driver?

 

[thestryker]

Sounds like the VRAM on your GT710 might be the problem as Furmark only stresses the GPU.

 

[Mxshii]

If by this you mean the GT710 crashed on this system too and you tested a RX 570 on your and it was OK maybe the GT710 is faulty.

Also did you remove the AMD driver (assume you installed for testing the 570) when you put your GT710 back in your system and install the nvidia driver?

Yea i used ddu to remove drivers

 

[Mxshii]

Sounds like the VRAM on your GT710 might be the problem as Furmark only stresses the GPU.

Any way to fix it? Or it's dead for good?

 

[thestryker]

Any way to fix it? Or it's dead for good?

If it's just memory failing and not board/power it could probably be fixed, however it would absolutely not be worth the money to do so.

 

[Satan-IR]

Yea i used ddu to remove drivers

You uninstalled the nvidia driver, installed the AMD one to check the 570. Then used DDU to clean AMD driver and installed nividia driver again when you put the 710 back in your system. This kind of makes a driver issue less likely.

Considering all of the above the graphics card is probbaly faulty or failing.

 

[Teknoman2]

I wouldn't be surprised if the RAM of the GT710 is failing, its a 11 or 12 years old card at this point.

 

[Mxshii]

I mean, I don't understand why it is the vram issue? even tho I ran unigine heaven on extreme settings, and ran msi kombustor and it worked fine?