[SOLVED] My internal HDD can't be accessed anymore, also displays 0 bytes?

mxritz

Honorable
Feb 2, 2019
61
6
10,535
Ok, here is the thing:
Whenever I try to access my HDD (ST31000340NS) via the File Explorer it shows this error message:
"D:\ is not accesible. The request failed due to a fatal device hardware error"

When I looked it up in the disk management section it also displayed a total storage amount of 0 bytes and the "file system" is RAW. So I tried to recover it with EaseUS, which wasn't successful at all
I really don't know what to do know. Does anyone of you guys have an idea on how to fix this and get my data back?

Here is a screenshot of the Disk Management:
https://prntscr.com/ob4gpt

Thanks in advance :)
 
Solution
That usually means the drive can't read the platters for some reason.
Is the drive spinning, are the heads stucks, are the heads damaged...

If you still need the data back then this will likely need hardware repair. If it is vitally important then send it out to a recovery specialist but this is very expensive.

popatim

Titan
Moderator
That usually means the drive can't read the platters for some reason.
Is the drive spinning, are the heads stucks, are the heads damaged...

If you still need the data back then this will likely need hardware repair. If it is vitally important then send it out to a recovery specialist but this is very expensive.
 
Solution