Question My laptop gets sporadic BSODs with different error messages ?

[DonnyDonny130]

Hello, for the past several days my HP Laptop continues to get BSODs often. I was opening heavy-hitting programs like Adobe Premiere, After Effects as my go-to apps for work; I also play games like Roblox. I couldn't fathom if this is related to the drivers that I have from my laptop:
https://1drv.ms/u/s!Aibvj0s_aNyY9CRnn93IknlGnScU

I indeed use Driver Verifier to troubleshoot the drivers and here's what I've have below:
(verifier /standard /all)

Verifier Flags: 0x001209bb

Spoiler

Standard Flags:



[X] 0x00000001 Special pool.



[X] 0x00000002 Force IRQL checking.



[X] 0x00000008 Pool tracking.



[X] 0x00000010 I/O verification.



[X] 0x00000020 Deadlock detection.



[X] 0x00000080 DMA checking.



[X] 0x00000100 Security checks.



[X] 0x00000800 Miscellaneous checks.



[X] 0x00020000 DDI compliance checking.




Additional Flags:




[ ] 0x00000004 Randomized low resources simulation.



[ ] 0x00000200 Force pending I/O requests.



[ ] 0x00000400 IRP logging.



[ ] 0x00002000 Invariant MDL checking for stack.



[ ] 0x00004000 Invariant MDL checking for driver.



[ ] 0x00008000 Power framework delay fuzzing.



[ ] 0x00010000 Port/miniport interface checking.



[ ] 0x00040000 Systematic low resources simulation.



[ ] 0x00080000 DDI compliance checking (additional).



[ ] 0x00200000 NDIS/WIFI verification.



[ ] 0x00800000 Kernel synchronization delay fuzzing.



[ ] 0x01000000 VM switch verification.



[ ] 0x02000000 Code integrity checks.




Internal Flags:




[X] 0x00100000 Extended Verifier flags (internal).




[X] Indicates flag is enabled.




Boot Mode:




Persistent




Rules:




All rules are using default settings




Extensions:




wdm: rules.default




Verified Drivers:




All Drivers

I replace my old 1TB SSD with a SAMSUNG 256GB SSD because my old drive began to witness frequent BSOD errors and the bootup became slow. In addition, I replaced my old 8GB Ram with a Corsair 16GB Ram from the first ram slot. That being said, i'm not sure if this is correlated to BSOD or not, but when I look at the task manager, the CPU and memory usage isn't that impressive:https://onedrive.live.com/?cid=98DC683F4B8FEF26&id=98DC683F4B8FEF26!14886&parId=root&o=OneUp

If you guys need the minidump and the specs I have, I attached the text below:
https://1drv.ms/u/s!Aibvj0s_aNyY9AQxx6OknQQhjrDz?e=qxHZIe

 

[Colif]

i have sent links to a friend to check, he will reply later with a file I can read to see what it shows. DV should at least show a driver name...

top onedrive link doesn't work - https://support.microsoft.com/en-us...personal-3fcefa26-1371-401e-8c04-589de81ed5eb
dumps appear to work though.

 

[DonnyDonny130]

i have sent links to a friend to check, he will reply later with a file I can read to see what it shows. DV should at least show a driver name...

top onedrive link doesn't work - https://support.microsoft.com/en-us...personal-3fcefa26-1371-401e-8c04-589de81ed5eb
dumps appear to work though.

Hello,

The top Onedrive link is updated, so anyone can edit this file

 

[gardenman]

i have sent links to a friend to check, he will reply later

Sorry, life got busy for a few days.

I ran the dump files through the debugger and got the following information: https://jsfiddle.net/n76u4eqb/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	041922-7703-01.dmp (Apr 19 2022 - 13:53:05)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process running at time of crash: chrome.exe)
Uptime:	0 Day(s), 0 Hour(s), 02 Min(s), and 40 Sec(s)

File information:	041922-6718-01.dmp (Apr 19 2022 - 13:50:08)
Bugcheck:	CLOCK_WATCHDOG_TIMEOUT (101)
Probably caused by:	memory_corruption (Process running at time of crash: chrome.exe)
Uptime:	0 Day(s), 11 Hour(s), 51 Min(s), and 01 Sec(s)

File information:	041922-28281-01.dmp (Apr 19 2022 - 14:17:40)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process running at time of crash: chrome.exe)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 52 Sec(s)

File information:	041922-15640-01.dmp (Apr 19 2022 - 18:43:58)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	ntkrnlmp.exe (Process running at time of crash: dwm.exe)
Uptime:	0 Day(s), 3 Hour(s), 59 Min(s), and 20 Sec(s)

File information:	041822-7390-01.dmp (Apr 19 2022 - 01:47:32)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process running at time of crash: MsMpEng.exe)
Uptime:	0 Day(s), 0 Hour(s), 46 Min(s), and 25 Sec(s)

File information:	041822-6984-01.dmp (Apr 19 2022 - 01:58:44)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process running at time of crash: System)
Uptime:	0 Day(s), 0 Hour(s), 10 Min(s), and 48 Sec(s)

Comment: 2 or more types of RAM are installed. This is common on laptops.

System: HP Laptop 15-dy2xxx

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

much of it looks like internet drivers. But I question if there are newer ones yet

Jan 31 2022

Netwtw10.sys

Intel Wi-Fi driver

one of them was the GPU drivers

Oct 28 2020

igdkmdn64.sys

Intel HD Graphics drivers

I suspect there are newer than this
now both drivers are intel so you can either run the intel updater
https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
or the HP Support Assistant
https://support.hp.com/au-en/help/hp-support-assistant

 

[DonnyDonny130]

much of it looks like internet drivers. But I question if there are newer ones yet

Jan 31 2022

Netwtw10.sys

Intel Wi-Fi driver

one of them was the GPU drivers

Oct 28 2020

igdkmdn64.sys

Intel HD Graphics drivers

I suspect there are newer than this
now both drivers are intel so you can either run the intel updater
https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
or the HP Support Assistant
https://support.hp.com/au-en/help/hp-support-assistant

Alright, I will take a look at this

 

[Colif]

if you keep getting errors, give us the dumps

 

[DonnyDonny130]

There seems to be new error messages popping out from my laptop:

https://1drv.ms/u/s!Aibvj0s_aNyY9iVziM8gQPqwuNoF?e=HxjqPp

 

[Colif]

2nd error mentions defender in its stack text. Makes me think it might be internet drivers

try running this and see if it offers anything new - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
given almost all the drivers you have are intel it could be one of theirs

 

[DonnyDonny130]

I installed the Intel's Internet and graphics driver to the latest version , therefore, my intel drivers and software are updated. There was a new BSOD error which I've never seen before, would you take a look? https://1drv.ms/u/s!Aibvj0s_aNyY9lP5IZD25ErfH1-o?e=QzhhnA

 

[gardenman]

I ran the dump file(s) through the debugger and got the following information: https://jsfiddle.net/arf5osnw/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:	060422-7328-01.dmp (Jun 4 2022 - 22:28:54)
Bugcheck:	REFERENCE_BY_POINTER (18)
Probably caused by:	memory_corruption (Process running at time of crash: RobloxPlayerBeta.exe)
Uptime:	0 Day(s), 0 Hour(s), 12 Min(s), and 18 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

Wonder if its ram. I should have thought of that before, as if you get random different errors each time, it could be.

Try running memtest86 on each of your ram stick, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram with errors.

Memtest is created as a bootable USB so that you don’t need windows to run it
do you have an ssd or a hdd?

 

[DonnyDonny130]

Okay, I would run the memtest86 asap; actually, I have the Samsung 256GB NVME SSD

 

[Colif]

it may not but try running Magician on the ssd and if it recognises it, run diagnostic scans

Tool & Software Download | Samsung Semiconductor Global

Download various software related to your product, including Samsung Magician, designed for use with Samsung's memory products, and find related information.

semiconductor.samsung.com

 

[DonnyDonny130]

After running the memtest86 for 3 hours, test indicates that there are no errors.

https://1drv.ms/u/s!Aibvj0s_aNyY9laW_jFWl_LL64Yy?e=cmZNQU