my laptop is showing 128 mb as a dedicated memory instead of 2gb???

[Anuj_11]

When i first bought my laptop it showed 2gb dedicated memory but after i uninstalled the driver and again re-installed the driver the dedicated memory was 128mb.

 

[Colif]

what make/model laptop is it?

 

[Anuj_11]

my laptop model is Dell Inspiron 5447.
it's spec are:
ram: 8gb
hdd: 1tb
graphic card:2gb

 

[Colif]

Laptops have 2 GPU in them, an IGPU built into the CPU and the 2gb Radeon GPU, are you getting them confused?

Intel HD Graphics 4200 / 4400
AMD Radeon HD R7 M265

http://mobilespecs.net/laptop/DELL/Dell_Inspiron_14-5447.html

I am using dell inspiron 5559 and it has both intel and amd graphics card.

is the amd graphics card dedicated or only intel graphics card is attached to display

as it is only showing 128 mb dedicated video memory and in directx it shows the amd graphics card as render only graphics card.

http://en.community.dell.com/support-forums/laptop/f/3519/t/19990035

the intel gpu used for everything apart from gaming.

 

[Anuj_11]

when i check my dedicated video memory under display adpter properties it shows 128mb. where as i check it in dxdiag it shows 2gb. At the begining
in the diplay adapter it was 2gb.

 

[Colif]

Display adapter will be showing the 128mb for the intel igpu, since it would be being used at time. I have to guess the dirextx is showing the Radeon

Can you save a text file of the report from dxdiag and upload that to a file sharing site and show a link? I think yours similar to one in dell thread, you can't not have the amd or intel igpu as they built into the hardware.

I will see what I can find out

 

[Anuj_11]

https://www.dropbox.com/home?preview=DxDiag.txt this is the link

 

[Colif]

if i follow that link it takes me to my home page on Dropbox, did you put it in public or share it?

 

[Colif]

Is this what it looks like? https://community.amd.com/thread/213146

You laptops spec sheets showing both cards - https://topics-cdn.dell.com/pdf/inspiron-14-5447-laptop_Specifications_en-us.pdf

 

[Anuj_11]

Would you give me your email ID.I will send it to your e-mail.

 

[Colif]

Display devices

Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 2160 MB
Dedicated Memory: 112 MB

so thats the Intel part, showing the 112mb

now to find the AMD part...

Render devices

Card name: AMD Radeon R7 M265
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6900)
DAC type: Internal DAC(400MHz)
Device Type: Render-Only Device
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 6075 MB
Dedicated Memory: 2035 MB
Shared Memory: 4040 MB

One AMD Card with 2gb ram

Its the same as the one above, the intel card runs desktop, the AMD card runs Games and graphical applications

link to full dxdiag, attaching as a spoiler breaks forums - https://drive.google.com/file/d/0B5Aoi4xZ3FzLSEFJS0R4VVR5WVE/view?usp=sharing

 

[Colif]

I don't know if this applies to you - https://community.amd.com/docs/DOC-1314