I let a relative borrow my laptop for a bit, when i got it back and tried to turn it on, it'd boot up and immediately a screen would show up saying something along the lines of "You computer has been disabled" I was told that this relative allowed a scammer to control the computer remotely, he was downloading a bunch of stuff and when they started protesting, the person did something and that announcement showed up. I can't do anything in the bios, when i try to click on things that message appears. I'm sure nothing can be done. I want to know if this information is stored on the hard drive or motherboard or what? i'll just replace whatever needs to be replaced to get my computer back to working order. I'm pretty sure a program won't work, i literally can't do anything on it besides see that white screen. I have tried to do a CMOS reset, disconnecting the CMOS battery and waiting for about 20 minutes before reconnecting it and that didn't do anything. What component stores this kind of info, so that i can get rid of it?