[SOLVED] My laptop was in the middle of a factory reset and it died. Turns on and off.

mstrygalaxy420

Prominent
Nov 18, 2017
3
0
510
Product: N5Y04UA

Operating System: Microsoft Windows 10 (64-Bit)

During a factory reset, my laptop died. When I turn it on it asks me for an administrator password, once I put that in it loads up fine then it shows the blue downloading screen as well as a percent, then shuts right off and redoes that over and over. The percentage never moves or anything. Please help me!
 
Last edited:
Solution
First off, you need an 8 GB USB flash drive.

Now, download and create a bootable flash drive using Windows Media Creation Tool.

After download is complete, you can anytime plug in the flash drive and proceed.

and when installing, make sure to change the boot priority to USB.

In my dell PC, i can simply press F12 to to change the boot order for 1 time.
Doing a Completely Clean (Re)Install of Windows 10:

Important Reminder 1:

If your computer has ever had a valid, licensed copy of Windows 10 installed, even if that's been later replaced by, say, Linux, you can still do a completely clean install of Windows 10 without having to acquire a new license. Windows 10 licenses are stored electronically on Microsoft servers, and are linked to your computer's motherboard. The installer will locate that existing license if you are reinstalling Windows 10.
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Important Reminder 2:

It should go without saying, but, if you have a functioning, even poorly functioning, system that you're hoping to wipe clean to get a fresh start you should definitely do a full system image backup and a separate user data backup before following the instructions for doing a completely clean reinstallation. It also makes sense to use a utility such as Belarc Advisor to create an inventory of the software you have installed and the license keys for same so that you have a handy list when it comes time to put them on your brand new Windows 10 installation.
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You can use the Windows 10 Media Creation Tool either to create bootable USB media directly, or if you want to have a copy of the ISO file, to download that and use a separate utility to create the bootable USB media. Either way will work.

These instructions are current as of July 29, 2019. They have changed little during the life of Windows 10.

Doing a completely clean (re)installation of Windows 10 using the Media Creation Tool (MCT):

A) To create a bootable USB drive using the MCT itself:

- MS-Word Format: Completely Clean Win10 (Re)install Using MCT to Create a Bootable USB Drive

- PDF Format: Completely Clean Win10 (Re)install Using MCT to Create a Bootable USB Drive

B) To download the Windows 10 ISO file and use Rufus to create the bootable USB

- MS-Word Format: Completely Clean Win10 (Re)install Using MCT to Download Win10 ISO File

- PDF Format: Completely Clean Win10 (Re)install Using MCT to Download Win10 ISO File
 

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