My m.2 is shown in bios, but not in disk managment.

[swhisn584]

I have the Asus ze70-e motherboard.
I'm trying to install the sata WD blue m.2 500 gb
I have windows 10 and its up to date

 

[captaincharisma]

does it show up in device manager?

 

[swhisn584]

no

 

[captaincharisma]

it sounds like you have to do something in your BIOS (possibly enable it) for it to show up in windows. do you have any other storage devices installed in your computer? if you have a SATA drive connected to the first SATA port on your motherboard then this may be why its not showing up

 

[swhisn584]

how would i enable it?

 

[captaincharisma]

you will need to check your motherboard manual for that.

 

[swhisn584]

i have tried everything i could find and still nothing 🙁

 

[why_wolf]

Question did you you mean the Asus Z370-e?

 

[swhisn584]

Question did you you mean the Asus Z370-e?

yes i did, sorry

 

[R0GG]

I know this board very well: I own one !
Bios settings
- Advanced > PCH Storage configuration: SATA MODE = AHCI (Not intel optane)
-Advanced > Onboard Devices Configuration: M2_1 AUTO or PCIe mode X2 or X4 (not Sata)
M.2_2 X2 or X4
- Disk management :
- if newly NVMe M.2 bare SSD with no OS on it: you might need to initialize/format it in disk management or to download-update your windows10 NVMe drivers, before that go to device manager and look at bottom entries NVMe driver version if installed.
Latest intel NVMe drivers : Intel® Rapid Storage Technology (Intel® RST) for windows 10 >> https://downloadcenter.intel.com/download/27681/Intel-Rapid-Storage-Technology-Intel-RST-User-Interface-and-Driver
- and or WD dashboard software >> https://support.wdc.com/product.aspx?ID=1800&lang=en

If this doesn't work there are couple more options in the Bios pertaining to UEFI that we could adjust if needed.

 

[swhisn584]

I know this board very well: I own one !
Bios settings
- Advanced > PCH Storage configuration: SATA MODE = AHCI (Not intel optane)
-Advanced > Onboard Devices Configuration: M2_1 AUTO or PCIe mode X2 or X4 (not Sata)
M.2_2 X2 or X4
- Disk management :
- if newly NVMe M.2 bare SSD with no OS on it: you might need to initialize/format it in disk management or to download-update your windows10 NVMe drivers, before that go to device manager and look at bottom entries NVMe driver version if installed.
Latest intel NVMe drivers : Intel® Rapid Storage Technology (Intel® RST) for windows 10 >> https://downloadcenter.intel.com/download/27681/Intel-Rapid-Storage-Technology-Intel-RST-User-Interface-and-Driver
- and or WD dashboard software >> https://support.wdc.com/product.aspx?ID=1800&lang=en

If this doesn't work there are couple more options in the Bios pertaining to UEFI that we could adjust if needed.

I did everything that you said and the m.2 is still no being detected, but is being shown i WD digital data lifeguard diagnostics as "unsupported"

 

[R0GG]

did you check your device manager for NVMe drivers ? are they listed there ?
Is your SSD M.2 SATA or PCIe ? if it's SATA you need to attach it to NVMe M2_1 located at the bottom of the board furthest from CPU closest to front panel connector Red color on the picture = Port number one of your motherboard and

BIOS> Advanced > Onboard Devices Configuration: M2_1 SATA (best) or AUTO (not PCIe)
M2_2 port does not support SATA mode.

 

[swhisn584]

did you check your device manager for NVMe drivers ? are they listed there ?
Is your SSD M.2 SATA or PCIe ? if it's SATA you need to attach it to NVMe M2_1 = Port number one of your motherboard and
BIOS> Advanced > Onboard Devices Configuration: M2_1 SATA (best) or AUTO (not PCIe)

where do i find the drivers in disk managment?

 

[R0GG]

Switch your new SSD drive to the port M.2 _1, and set it in SATA mode
what is the complete model name of your SSD drive please.

 

[swhisn584]

did you check your device manager for NVMe drivers ? are they listed there ?
Is your SSD M.2 SATA or PCIe ? if it's SATA you need to attach it to NVMe M2_1 located at the bottom of the board furthest from CPU closest to front panel connector Red color on the picture = Port number one of your motherboard and

BIOS> Advanced > Onboard Devices Configuration: M2_1 SATA (best) or AUTO (not PCIe)
M2_2 port does not support SATA mode.

Switch your new SSD drive to the port M.2 _1, and set it in SATA mode
what is the complete model name of your SSD drive please.

https://www.newegg.com/Product/Product.aspx?Item=N82E16820250091
here is the link

 

[R0GG]

It's a sata SSD, you definitely need to install it at your motherboard bottom NVMe slot = M2._1. and configure bios accordingly as shown above

 

[swhisn584]

It's a sata SSD, you definitely need to install it at your motherboard bottom NVMe slot = M2._1. and configure bios accordingly as shown above

I have the m.2 in the bottom slot and have it set on sata x4 and ive x2 and it still does not work

 

[swhisn584]

It's a sata SSD, you definitely need to install it at your motherboard bottom NVMe slot = M2._1. and configure bios accordingly as shown above

do you have discord or another source i can speak to you?

 

[R0GG]

there is no sata 4 ( that's what we don't want PCIe X4) we need SATA or AUTO

 

[swhisn584]

there is no sata 4 ( that's what we don't want PCIe X4) we need SATA or AUTO

It was on auto and it does not pull up as a drive in disk manager.
It comes up as a bootable drive in bios though

 

[R0GG]

Can you please switch it to SATA in the Bios, and see if anything changes? thanks.

while you're at the bios double check these settings

 

[swhisn584]

Can you please switch it to SATA in the Bios, and see if anything changes? thanks.

while you're at the bios double check these settings

it still is not being shown

 

[swhisn584]

https://imgur.com/a/2bD5Dm3?

 

[R0GG]

ok, now it's a windows problem.
1. go to computer management> Storage> disk management: does your new SSD appear there? (screen capture if possible of all the drives and drives list up top)
2. go to device managers: does your new SSD show in the drive list with the hard drives ? does NVMe driver shows at the bottom of the list? ( screen capture if possible)
3. Download/install crystaldiskinfo >> https://crystalmark.info/redirect.php?product=CrystalDiskInfoInstaller
check if your drive info appears on it.

 

[swhisn584]

ok, now it's a windows problem.
1. go to computer management> Storage> disk management: does your new SSD appear there? (screen capture if possible of all the drives and drives list up top)
2. go to device managers: does your new SSD show in the drive list with the hard drives ? does NVMe driver shows at the bottom of the list? ( screen capture if possible)
3. Download/install crystaldiskinfo >> https://crystalmark.info/redirect.php?product=CrystalDiskInfoInstaller
check if your drive info appears on it.

can you show me where to find the divers? and i have this photo
https://imgur.com/BhABpVu
is this good?