My new Seagate external HD wierd behaviour

[hsvjmanojkumar]

Hi All,

Need you help in understanding the issue here.

I recently bought Seagate 2tb expansion External hard disk. I already have 1tb WD elements using from 3+ years.

Issue : New Seagate hard disk stops responding while using (Playing games/copying from it/ writing to it)only when both my external hard isks are connected. If i disconnect my old hard disk, new Seagate will work fine. WD elements works fine even when both are connected. I'm kinda wondering what's this wierd issue happening.

First I thought that i had got a defective Seagate, so returned it and got a replacement. But still same problems even with barnd new replacement product.

Please help.

My PC config -

Running on Win10 64bit latest updat(17134)
CPU : AMD FX 6300 (6 core processor)
Memory - 8GB

Please help.

 

[seagate_surfer]

Hello hsvjmanojkumar. Weird one I give you that. Suggestion would be update the USB drivers first and test. If that does not solve it, then try formatting the Seagate external drive. Let us know how it went.

 

[R0GG]

Some motherboards have issues with USB ports power distribution when having multiple devices attached to numerous USB ports: try switching USB ports around or temporarily using USB 2 port instead of the USB 3 (transfer speed will be much slower of course).

 

[enforcerdestroyer]

Sounds like a weird issue, but trying to plug it into a USB 2.0 port temporarily to see if the issue is with the USB port power distribution could work.