My pc is getting stuck at the bios screen in a infinite loop.

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Brady_3

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Jan 22, 2016
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So, I just built my own pc a month ago and it has worked perfectly. Last Friday I went on vacation and I was away from my pc for the weekend so it was never turned on for a few days. When I come back I face this issue. I have tried alot of different things. Taking the hard drive out, ram etc. Another very funky thing is on the bios screen when i go in it says my motherboard is 126 C which when i feel it, it doesnt feel hot at all... So I'm really scared and curious if anyone on here could help me out?
 
Solution
Yeah, the problem may not recover and if it did, the motherboard should not be trusted to never repeat it sometime in the future... and the worst part is that those high voltages and possibly real temp readings may have already damaged your CPU and RAM and they may fail sooner than expected... so it's best to return the mobo... and if you bought all parts from the same place, it would be adviceable to also return at least CPU and RAM to start over with fresh components.

So I plugged it in and tried booting it off it and nothing happened. It took me back to the bios loop screen. So then I took the hard drive out and It then took me to the screen with 4 blue windows and now that has the same loops as the bios had.
 
The automatic repair (same as Startup Repair in Windows 7) doesn't need a product key... it's not a reinstall but basically a Windows boot and error repair, so run it to automatically repair any errors that prevent Windows from booting. If this Automatic (Startup) Repair fails, then a reinstall may be necessary.

How to Run Startup Repair in Windows 10
http://www.tenforums.com/tutorials/27649-startup-repair-run-windows-10-a.html
 

Don't I need to be able to get into windows to do this?
 
No the Automatic repair can be run from the Windows installation media (the USB flash drive you mentioned above)... chose Automatic Repair when the Windows installer stops loading and shows the options to install Windows or run the automatic repair.

See the screenshots on the tenforums guide... it's easy and may also be quick depending on the issue which is repaired automatically.
 

But I don't get to that screen. I boot up and get a black screen with a windows logo and it has a loop on it. And I can't get past that.
 

I get it... what you just said and also on this quote, is most likely caused by the false temp reading (126ºC) you may need to reset the BIOS removing the button cell battery for more than a minute... that doesn't sound like enough time. I usually wait from 5 to 10 minutes, preferably 10 for a propper reset.

The 126ºC motherboard temp is obviously false but it may be what causes the boot loop... the BIOS may be taking the reading for real and responding with restarts... so you first of all need to remove that false temp reading with a BIOS reset.
 

Just had the battery removed for a good 40 mins. Put it back on and still nothing ):
 
Try a BIOS hard reset following the instructions at smallbusiness but adding a step between 3 and 4, that consists on pressing the PC power button and holding it for 30 to 60 seconds.


How to Do a Master Reset of the BIOS Defaults on a Desktop Computer
http://smallbusiness.chron.com/master-reset-bios-defaults-desktop-computer-69318.html

If that still doesn't work, I'd suggest refreshing the CPU thermal paste just in case there is something to the high temp reading. It's possible heat remains localized over the CPU during the short seconds before the computer restarts, so not enough heat dissipates through the heatsink to be detected with a finger on the heatsink.

 
Tried both of them things. Still nothing. Do you think if i removed the mb from the case and tried it like that it would make any difference? I'm out of options at this point.

 


also took a screenshot of my bios, does everything look normal besides the temp? https://gyazo.com/5466f523ce85c2aba0246056aa976fc2
 
According to your BIOS image;
Your RAM is using 4.08 Volts... normal voltage should be 1.2v
Your CPU is using 2.04 Volts... normal voltage should be no more than 1.3v

RAM Compatibility chart... all listed RAM runs at 1.2V..
https://www.msi.com/Motherboard/support/B150-GAMING-M3.html#support-mem

Those voltages apparently are causing the problem... so if you have enough time before it restarts, try resetting those voltages to normal.
 
how would I reset the voltages?

 

i found an option to change the voltage if that is what you mean? its on auto
 
Well, the BIOS auto settings are not working properly... try setting them manually to the said normal voltages for RAM and CPU. I can't tell you exaclty where to look without looking for myself but enter the CPU Auto setting and change it to manual or select the correct voltage, apply it... and move to the RAM setting and do the same... next exit saving changes, press CTRL+ALT+DEL simultaneously, to restart the BIOS post.. this may be necessary for the setting changes to apply.. if they still don't apply try shutting down the computer for around 10 seconds and check again.
 
Changed it and still nothing. You think I should just return the mb? I'm out of ideas

 
Yeah, the problem may not recover and if it did, the motherboard should not be trusted to never repeat it sometime in the future... and the worst part is that those high voltages and possibly real temp readings may have already damaged your CPU and RAM and they may fail sooner than expected... so it's best to return the mobo... and if you bought all parts from the same place, it would be adviceable to also return at least CPU and RAM to start over with fresh components.
 
Solution