Question My PC keeps crashing in games, then it "runs into a problem" and blue screens ?

22chaozTV

Reputable
Apr 17, 2020
10
1
4,515
When I am playing battlefront 2 the game will crash within a minute of me loading up. It might happen once or twice then blue screen. Looking at the event viewer under the system it shows lots of warnings, with:

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscBrokerManager
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Also, there are warnings of "The driver \Driver\WudfRd failed to load for the device ROOT\WindowsHelloFaceSoftwareDriver\0000." and "WLAN Extensibility Module has stopped. Module Path: C:\WINDOWS\system32\IntelIHVRouter04.dll". Also, one error message that says
"The AMDRyzenMasterDriverV19 service failed to start due to the following error: Cannot create a file when that file already exists.". Please Help, Thank you
 

Dylan Beckett

Respectable
Jul 12, 2021
249
5
2,245
Add your System Specs to your Signature.

Is everything in your system brand new?

This may or may not be relevant to you - but I have had similar problems until I got some advice to disable the XMP for my RAM and then try gaming. It stopped everything from crashing either when trying to load or within minutes of starting to play.

It happened on all games; some would crash after a bit, others wouldn't load to settings even, crash to desktop or crash entire Windows 11.

Now I have to do a bunch of testing to see what exactly the problem is with the RAM etc - switch them out etc.

May or may not be this - just thought i'd put it out there.

Also - your sys fully up to date drivers/software/firmware etc Win updates, gpu, ram mobo etc etc?

Verifty the install and/or Redownload the game.

Contact game support too.

Also - check integrity of Win files.... I had corruption and had to do a in-place repair.


Other things it could be too.


Good luck
 
When I am playing battlefront 2 the game will crash within a minute of me loading up. It might happen once or twice then blue screen. Looking at the event viewer under the system it shows lots of warnings, with:

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscBrokerManager
and APPID
Unavailable
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Also, there are warnings of "The driver \Driver\WudfRd failed to load for the device ROOT\WindowsHelloFaceSoftwareDriver\0000." and "WLAN Extensibility Module has stopped. Module Path: C:\WINDOWS\system32\IntelIHVRouter04.dll". Also, one error message that says
"The AMDRyzenMasterDriverV19 service failed to start due to the following error: Cannot create a file when that file already exists.". Please Help, Thank you
you are looking in the wrong place. bugchecks are often not logged since they are a Panic type action shutting down the system.
you want to look for files at c:\windows\minidump directory for files that have .dmp file extension.

you can also run tools like bluescreenview or whocrashed to have them take an automated look at the files for you. most often you have to just copy the files up to a cloud server, share them for public access and post a link so people can take a look using a windows debugger.
 

Dylan Beckett

Respectable
Jul 12, 2021
249
5
2,245
you can also run tools like bluescreenview or whocrashed to have them take an automated look at the files for you. most often you have to just copy the files up to a cloud server, share them for public access and post a link so people can take a look using a windows debugger.

@johnbl


Upload here - or somewhere else?

Is it safe to upload that stuff - any important info you should remove first to avoid hacking, identity theft, fraud etc?
 
@johnbl


Upload here - or somewhere else?

Is it safe to upload that stuff - any important info you should remove first to avoid hacking, identity theft, fraud etc?
It is a single binary file containing diagnostic info about your windows drivers. You can not edit the file.
the file is large and you would have to put it on a cloud device that you have access to and share it out.
it contains info on windows kernel mode drivers and can show information about your machine. for example: what motheboard version you have, bios version, cpu version and speed. what USB devices are plugged in. What plug and play devices are trying to load. The most sensitive things I have seen were porn programs running, and if I really wanted to I can find the name of the machine or the name of the directory that the user uses. minidumps contain even less info, just the list of drivers, bios info, and the stack on the currently running cpu core.

these files are also sent to microsoft as part of its error correction program. so they can send updates via windows update. (automatic process unless it was disabled)