Question My PC Only Shows PXE as Boot Option

[DaddyJohnny]

Hey folks,

I have an Origin prebuilt PC that I recently got. I am fairly certain that there is some form of motherboard defect, but I am not totally sure of the extent of it.

What I have discovered and have not found a solution for, however, is that the PC refuses to recognize boot devices. In UEFI, I only see PXE IPv4 and PXE IPv6 as boot options. I have attempted plugging in an m.2 SSD, a 2.5" SSD, and a 3.5" HDD. I have tried these all both with and without having Windows 10 installed onto the devices, all without any change. It does boot into the Windows 10 install off of a USB (Will not read an m.2 plugged into a USB with an adapter as a boot drive, but I also think this is normal with any PC) and within the Windows 10 install, it's able to read that I have a storage device plugged in. In this state, I can begin installing Windows 10, but when it restarts the PC, I can't go any further as it doesn't boot off of whatever I installed the OS to. When I turn on the PC, it also says
">Checking media presence....
>No media found..." which then makes it boot into UEFI.

I have tried resetting the UEFI settings, and I've also tried using a different SATA slot, but that's the only troubleshooting I could find online. Any other ideas would be so immensely appreciated. TIA, and good luck.

 

[dwd999]

It sounds like the computer is trying to find and connect to Origin's network as part of the booting process. Is it supposed to connect to their network when booting? If you connect to the internet by ethernet before booting would it then boot?

 

[DaddyJohnny]

It sounds like the computer is trying to find and connect to Origin's network as part of the booting process. Is it supposed to connect to their network when booting? If you connect to the internet by ethernet before booting would it then boot?

I'm not sure yet. I can try that. I'll update probably tomorrow.

 

[DaddyJohnny]

It sounds like the computer is trying to find and connect to Origin's network as part of the booting process. Is it supposed to connect to their network when booting? If you connect to the internet by ethernet before booting would it then boot?

As an update, plugging it in to ethernet allowed it to display that media was present, then it attempted to boot from PXE over IPv4. This failed as I don't have any deployment software set up on my home device. Afterwards, it attempted to boot over IPv6. This also failed, and it still has not given me any other options.

 

[dwd999]

As an update, plugging it in to ethernet allowed it to display that media was present, then it attempted to boot from PXE over IPv4. This failed as I don't have any deployment software set up on my home device. Afterwards, it attempted to boot over IPv6. This also failed, and it still has not given me any other options.

You really need to talk to Origin about this. When you got the computer did Origin give you any instructions at all about how to set it up?

 

[onespeedbiker]

Try disabling RAID in the bios. Some computers enabled Raid by default which ignores everything but network drives.

 

[stonecarver]

I only see PXE IPv4 and PXE IPv6 as boot options

What happens if you disable in BIOS all three of those under BOOT OPTIONS . I have had to do this with HP Z office models to stop them from nagging while booting. Than see what options are left in BIOS as far as boot device choice. Also I had to choose raid even know I did not run a raid or it refused to find the C drive and boot.

 

[DaddyJohnny]

You really need to talk to Origin about this. When you got the computer did Origin give you any instructions at all about how to set it up?

I have now emailed them, but I did not get this PC from Origin, I got it from a recycling service. I tried calling and they were unwilling to support me.

The PC did boot and was working appropriately enough before I tried switching out the boot drive.

 

[DaddyJohnny]

Try disabling RAID in the bios. Some computers enabled Raid by default which ignores everything but network drives.

RAID was already disabled, unfortunately. I did try enabling and disabling it, though, to no avail.

 

[DaddyJohnny]

What happens if you disable in BIOS all three of those under BOOT OPTIONS . I have had to do this with HP Z office models to stop them from nagging while booting. Than see what options are left in BIOS as far as boot device choice. Also I had to choose raid even know I did not run a raid or it refused to find the C drive and boot.

This led to the PC just bootlooping until I forced it to go into UEFI. Still wasn't recognizing another drive at that point.

 

[dwd999]

I have now emailed them, but I did not get this PC from Origin, I got it from a recycling service. I tried calling and they were unwilling to support me.

The PC did boot and was working appropriately enough before I tried switching out the boot drive.

If you're able to put the original boot drive back in and boot it, you might find some clue among the Windows Settings and other software as to why the computer expects to be part of a network. You also might be able to get a clue as to the motherboard make and model which would allow you to download the latest bios for that motherboard and flash it which might eliminate any bios customization from the original owner which limits booting to a network.

 

[DaddyJohnny]

If you're able to put the original boot drive back in and boot it, you might find some clue among the Windows Settings and other software as to why the computer expects to be part of a network. You also might be able to get a clue as to the motherboard make and model which would allow you to download the latest bios for that motherboard and flash it which might eliminate any bios customization from the original owner which limits booting to a network.

These are both very good ideas. I have access to the original boot drive, so I should be able to try just this, and the motherboard model is printed on the mobo itself, so I can be sure that the UEFI is fully updated as well. Thank you for these recommendations.